Question: 22 hour delay due to missed connection BOS-YUL-LHR - compensation?
Aug 30, 2015, 9:39 pm
#61
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Thanks for the input.
I may just have to write AC back and point this out. Reading about the Concierge Service on their website it seems pretty clear to me that my delay should have been handled by Concierge Service.
One thing I just thought of: When I told the agent who met us at the gate that I was going to London, could it be that she thought I was going to London, ON instead of London, England? Could that be the explanation for this mishap?
I may just have to write AC back and point this out. Reading about the Concierge Service on their website it seems pretty clear to me that my delay should have been handled by Concierge Service.
One thing I just thought of: When I told the agent who met us at the gate that I was going to London, could it be that she thought I was going to London, ON instead of London, England? Could that be the explanation for this mishap?
However this little semantics game has resulted in some getting a free ride across the pond during IRROPS
Aug 30, 2015, 9:50 pm
#62
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