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Does the IKK benefit not apply to Rouge flights?

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Does the IKK benefit not apply to Rouge flights?

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Old Jan 19, 2015, 7:50 am
  #1  
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Does the IKK benefit not apply to Rouge flights?

I've been trying to book YYZ-MCO for a family holiday and have noticed that on multiple dates/flights IKK economy flights are not available even when the flight is clearly not in an oversell situation (cheaper Flex fares being sold and seat map is only half full). I can purchase Aeroplan market fares on these same dates for 25% more miles (and slightly lower fees), but no IKK.

I confess that I have no previous experience trying to IKK economy class Rouge flights. Have they always been excepted from IKK or is this a new development? Given the ever expanding footprint of Rouge, I hope that this is a short term technical issue rather than a policy. I have sent a PM to Ben asking for assistance or clarification.

SG
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Old Jan 19, 2015, 9:22 am
  #2  
alc
 
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Last Jan (2014) when I was still SE, I was be able to IKK 4 Y seats for YYZ-CUN and another 4 Y seats for CUN-YYZ. The dates was during the X'mas holidays too. So unless something had changed, IKK should work for rouge flights.
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Old Jan 19, 2015, 9:24 am
  #3  
 
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Just booked an IKK Y on rouge for YYC-LAS yesterday (not available as classic reward). so seemed to work for me.
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Old Jan 19, 2015, 2:02 pm
  #4  
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Maybe it is just me

...or perhaps they are now restricting it on dates/routes that they expect to sell out.

I will report back if Ben responds to my IM.

SG
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Old Jan 19, 2015, 2:03 pm
  #5  
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I had to do some shenanigans to IKK a rouge flight a year ago (it was booked 150/150, but I wanted to cancel my existing ticket and rebook it), and I know for a fact I got the last seat.

I'd call in and ask them about it. Lower Flex fares being available does not mean they're not oversold, and an empty seat map on a route that sells lots of Tango also doesn't mean much.
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Old Jan 19, 2015, 4:07 pm
  #6  
 
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Originally Posted by Snow Goose

SG
"I can purchase Aeroplan market fares on these same dates for 25% more miles (and slightly lower fees), but no IKK"

----> Yup. That seems to be the new 1KK. I can confirm that experience

"I hope that this is a short term technical issue rather than a policy. "

-----> Doubtful! It's all policy.

I have sent a PM to Ben asking for assistance or clarification.

-----> Good luck with that.

Welcome to the new SE.
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Old Jan 19, 2015, 7:54 pm
  #7  
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Originally Posted by Snow Goose
I will report back if Ben responds to my IM.
I dunno if it's an honest mistake, but how are you IMing Ben? I mean...sheeeet.
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Old Jan 19, 2015, 7:57 pm
  #8  
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Originally Posted by superangrypenguin
I dunno if it's an honest mistake, but how are you IMing Ben? I mean...sheeeet.
Ok - PM

Happy now?



SG
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Old Jan 19, 2015, 7:59 pm
  #9  
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Originally Posted by Snow Goose
Ok - PM

Happy now?



SG
Damn. Nah I was genuinely curious and wasn't trolling. I've had great conversations about various things with Ben via email, but IM'ing was clearly out of my league, lol
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Old Jan 19, 2015, 9:27 pm
  #10  
 
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Op, did you try calling the Aeroplan line to see what they had to say? I have had a lot of success with YEG PHX IKK this winter. I have flown 11 family members on different dates via ACr on IKK when Classic flights weren't available.
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Old Jan 20, 2015, 5:55 am
  #11  
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Originally Posted by YEG2MM
Op, did you try calling the Aeroplan line to see what they had to say? I have had a lot of success with YEG PHX IKK this winter. I have flown 11 family members on different dates via ACr on IKK when Classic flights weren't available.
Yes, I called Aeroplan thinking that it was possibly a problem with the website. They were not able to access IKK either, but offered market fares as an alternative (which I declined).

SG
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Old Jan 20, 2015, 6:24 am
  #12  
 
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Ben would tell you it is only certain routes on certain dates.

It is so obviously a misrepresentation that it is just absurd.
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Old Jan 20, 2015, 7:31 am
  #13  
 
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OP, try sending a DM to ACAltitude on Twitter. Let them know you're looking for Y (not J), which is only supposed to be capacity controlled if the flight is oversold.
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Old Jan 20, 2015, 7:45 am
  #14  
 
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The stated benefit on the Altitude website is "access to any unsold Economy Class Seat."
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Old Jan 20, 2015, 8:08 am
  #15  
 
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Originally Posted by YEG2MM
The stated benefit on the Altitude website is "access to any unsold Economy Class Seat."
I think the real question is: do benefits that Altitude members receive on AC also accrue on all rouge flights in exactly the same way? Not having time to read all the T&Cs at Altitude right now, do they explicitly state any thing other than AC (mainlane)? In the past AC Express/Jazz was included. But is that coincidental or deliberate policy?
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