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Important updates to Air Canada Altitude in 2015

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Old Nov 1, 2014, 10:31 am
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Last edit by: mendy7511
Important updates to Air Canada Altitude in 2015 23 October

This afternoon, we will be announcing changes to certain elements of Air Canada Altitude in 2015, as well as new features to the program.

Minimum Air Canada Flight Requirement
The Minimum Air Canada Flight Requirement to reach Altitude status for 2016 is increasing. To qualify for Altitude status in 2016, the following Minimum Air Canada Flight Requirement will need to be met:
• Prestige 25K: 12,500 AQM /12 AQS
• Elite 35K: 17,500 AQM /17 AQS
• Elite 50K: 25,000 AQM /25 AQS
• Elite 75K: 37,500 AQM / 37 AQS
• Super Elite 100K: 50,000 AQM / 47 AQS
The new MFR will not impact qualification for Altitude 2015.

500 Mile Minimum
For travel as of March 1, 2015, mileage accrual will no longer be rounded up to a 500 Mile minimum. Miles earned will be based on the distance flown and the fare option purchased for flights operated by Air Canada, Air Canada Express, Air Canada rouge and Star Alliance™ member airlines.

eUpgrades to Business Class
For eUpgrade requests made on or after March 1, 2015, the number of eUpgrade Credits required to upgrade is increasing. The number of eUpgrade Credits you can earn through the Threshold eUpgrades program is also changing. These changes were made following a thorough benchmarking of the upgrades practices of other major international airlines who often limit international upgrades solely to their highest membership tier, and often severely limit the number of upgrades a member may request over the course of a year.

We will also be expanding the “high Flex” eligibility category to include the “U” and “H” booking classes on the Domestic, Transborder and Sun markets, as well as the “U” booking class on International markets. The inclusion of these booking classes within the ‘higher Flex’ eligibility category actually decreases the number of credits required to upgrade flights on certain markets when compared to 2014.

For eUpgrade credit requirements as of March 1, 2015, visit: http://www.aircanada.com/en/aeroplan...e/updates.html

eUpgrades to Premium Economy
In early 2015, you will be able to access the comfort of Premium Economy using eUpgrade Credits, when upgrading from an eligible fare. eUpgrade Add-ons will not apply for these upgrades.

eUpgrade Nominees
Beginning March 1, 2015, Altitude Super Elite™ 100K members will be entitled to share their eUpgrade privileges with one eUpgrade Nominee. Members will maintain their ability to share their eUpgrade privileges with Travel Companions.

Priority Boarding
In early 2015, a new streamlined boarding process will be introduced to ensure that you get even more out of the Priority Boarding privilege.

Complimentary access to International Maple Leaf Lounges and Star Alliance Business Lounges
As lounge occupancy grows, many of our lounges are at capacity levels. And while we continue to invest in many lounge expansion projects, the reality is that in many locations, additional space is simply not available. At the same time, benchmarking shows us that our eligibility polices are still over-indexed as compared to many of our competitors. In particular, access to lounges is not a privilege offered by most international airlines at the 35,000 qualifying miles level. We have therefore modified our policy whereby Elite 35K members will continue to have access to Maple Leaf Lounges located in the domestic and trans-border departure zones, as well as those in Los Angeles and New York (LaGuardia). However access to International Maple Leaf Lounges or Star Alliance Business lounges will no longer be available as a Select Privilege. Instead, an option to purchase a Maple Leaf Club membership will be introduced with a 50% discount.

Priority Rewards
In order to maintain the integrity of the Priority Reward privilege for eligible Altitude members, Priority Rewards will be limited to ten (10) reservations (with up to 9 passengers each) per member per benefit period, beginning March 1, 2015. While a thorough analysis has indicated that this change will not impact the vast majority of members (over 95%), it will allow us to maintain a benefit which we know is widely appreciated.

Flight Rewards for Premium Economy
In early 2015, you will be able to redeem Aeroplan miles for seats in the Premium Economy cabin on Air Canada. Details will be coming soon.

Fuel Surcharge on Flight Rewards & Flight Reward change fee waivers
For reservations made as of March 1, 2015, the fuel surcharges on ClassicFlight rewards for travel within Canada and between Canada and the U.S. will be waived for all Altitude members (ie. 25K and higher) . This is applicable on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

At the same time, Aeroplan Flight Reward change fee waivers for Super Elite 100K members will no longer be available for changes made on or after March 1, 2015. However, the fuel surcharges on ClassicFlight Rewards for travel between Canada and international destinations will be waived for Super Elite 100K members on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

For a complete list of details regarding these changes, visit http://www.aircanada.com/en/aeroplan...e/updates.html

New REVISED REVISIONS to the Altitude Program (Oct 31 email)

=============
Last week, changes to Air Canada Altitude™ for 2015 were announced. As always, we’ve been listening to your feedback and will be adjusting certain elements of the program accordingly.

Threshold eUpgrades
The amount of eUpgrade Credits offered through the Threshold eUpgrade program will increase. As of 100,000 Altitude Qualifying Miles or 100 Altitude Qualifying Segments, 20 eUpgrade Credits will be awarded for every 40,000 AQM or 40 AQS flown.

eUpgrade Validity Date
eUpgrade Credits earned on or after November 7, 2014 will be valid until February 29, 2016.
Additionally, eUpgrade Credits earned on or after November 1, 2015 will be valid until February 28, 2017.

Mile Minimum
For travel from March 1, 2015 onwards, all Altitude members will earn a minimum of 250 miles on flights operated by Air Canada, Air Canada Express and Air Canada rouge as well as Star Alliance™ member airlines.

Minimum Air Canada Flight Requirement
For non-Canadian residents, the Minimum Air Canada Flight Requirement needed to reach Altitude status in 2016 will be 50% lower than the recently published Minimum Air Canada Flight Requirement.
These changes are representative of Air Canada’s focus on recognizing our most valued and important members. We remain committed to offering you one of the best frequent flyer programs in the industry.

Air Canada
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Important updates to Air Canada Altitude in 2015

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Old May 1, 2015, 7:23 pm
  #3991  
 
Join Date: Nov 2013
Location: YYC
Programs: AC SE
Posts: 546
One thing is for certain: AC off duty staff were the big winners with the upgrade change. AC452 had J10Y0 availability at T-60. At least 5 SE's boarded the plane (we were apparently all on standby). 8 off duty FA's in J, 2 empty seats, not a single upgrade.

At least they were kind enough to move some luggage from the overhead bins so I didn't have to store mine past row 16(!).
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Old May 1, 2015, 7:44 pm
  #3992  
 
Join Date: Jul 2010
Location: Back in YYZ after 3 years of expat life in LHR
Programs: AC SE100K
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Originally Posted by YXXFlyer
One thing is for certain: AC off duty staff were the big winners with the upgrade change. AC452 had J10Y0 availability at T-60. At least 5 SE's boarded the plane (we were apparently all on standby). 8 off duty FA's in J, 2 empty seats, not a single upgrade.
This
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Old May 2, 2015, 12:56 am
  #3993  
 
Join Date: Jan 2013
Location: YVR
Programs: AC:50K
Posts: 708
Originally Posted by The Lev
You've clearly never flown ultra long haul.
I have (YYZ-SYD), but I wasn't counting the relief pilots as "working" when they're scheduled to be resting.
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Old May 2, 2015, 9:07 pm
  #3994  
 
Join Date: Nov 2005
Location: YSC (and all its regularly scheduled flights)
Posts: 2,538
Originally Posted by Ben Lipsey
Pretty much this. Employees (except senior management and captains) are almost always in economy, and when we are on the waitlist we are always behind passengers.
Thanks Ben.

Recognizing that there can be the rare exaggeration on this forum, why would people be suggesting seeing more employees in J? This doesn't seem to be an anti-AC faction, but a more general feeling.

I haven't flown AC this year with the changes, so I don't have a view!

Dr. PITUK
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Old May 2, 2015, 9:11 pm
  #3995  
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Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
Originally Posted by painintheuk
Thanks Ben.

Recognizing that there can be the rare exaggeration on this forum, why would people be suggesting seeing more employees in J? This doesn't seem to be an anti-AC faction, but a more general feeling.

I haven't flown AC this year with the changes, so I don't have a view!

Dr. PITUK
Because no one chooses to upgrade this year due to the severe devaluations as part of the Altitude 2015 program.

If no one chooses to upgrade, those that really cheap the cabin end up in the seats where a loyal member used to sit in. (AC staff)

Last edited by superangrypenguin; May 2, 2015 at 9:21 pm
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Old May 2, 2015, 9:20 pm
  #3996  
 
Join Date: Jun 2009
Programs: Air Canada Aeroplan
Posts: 1,748
Originally Posted by painintheuk
Thanks Ben.

Recognizing that there can be the rare exaggeration on this forum, why would people be suggesting seeing more employees in J? This doesn't seem to be an anti-AC faction, but a more general feeling.

I haven't flown AC this year with the changes, so I don't have a view!

Dr. PITUK
Being P25K and rarely flying anything other than Tango now, I don't get to upgrade much. So far, I've only flown a single Flex ticket, and upgraded a BOS-YYZ-YVR itinerary. On the BOS-YYZ leg (Embraer), I was the only passenger sitting up front - a first for me. On the YYZ-YVR leg (77W), the J cabin was half empty, and I counted four - FOUR - AC employees in uniform just in the mini-cabin (where I was).

(The flip side of the coin, I guess, is that as a P25K you now get to upgrade one transcontinental itinerary, while the chances of that happening up to last year were pretty close to nil).
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Old May 2, 2015, 9:30 pm
  #3997  
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Here's a bizarre opinion.

Being stationed in Asia for the foreseeable future, I am actually *looking forward* to flying AC next month. I've been flying a lot of SQ, and not only have I never been upgraded (they don't care one bit if I'm AC SE, obviously, and I even managed an upgrade on Delta longhaul because of SPG Platinum - but NEVER on SQ), but I can't even access their "better" lounge in Changi - I have to use the dnata lounge to take a shower. So I look forward to flying NRT-YVR-YYZ-LHR-YUL-YVR-NRT next month (I intentionally routed the wrong way to make my AC metal quota)... I think I'll be blowing ALL my eUps on this itinerary, but I expect to at least get some friendly attitude from the staff. Last time I was on YVR-NRT on the 788 in PE where they couldn't upgrade me because of J0, I had much love from the staff - even got glassware and champagne from up front with a "
"hush-hush but here you go" attitude. And in November when my HKG-YVR went mechanical the previous day and went from J7 to J-20 or so on the day of, they *offered* to reroute me on HKG-YYZ so that I would get an upgrade (and they'd free up a Y seat for the standbys). Then the station manager hunted me down in the lounge to apologise that he wasn't able to say hello at the checkin desk because of the wild mess of people from that day's and the previous day's flight.

This isn't to devalue a lot of the negative opinions, as I recognise the program got worse with these changes, but when you're really starved of ANY elite recognition as I've been on Asia-Europe routes, this will be a welcome respite
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Old May 2, 2015, 9:41 pm
  #3998  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
Originally Posted by Pseudo Nim
Here's a bizarre opinion.

Being stationed in Asia for the foreseeable future, I am actually *looking forward* to flying AC next month. I've been flying a lot of SQ, and not only have I never been upgraded (they don't care one bit if I'm AC SE, obviously, and I even managed an upgrade on Delta longhaul because of SPG Platinum - but NEVER on SQ), but I can't even access their "better" lounge in Changi - I have to use the dnata lounge to take a shower. So I look forward to flying NRT-YVR-YYZ-LHR-YUL-YVR-NRT next month (I intentionally routed the wrong way to make my AC metal quota)... I think I'll be blowing ALL my eUps on this itinerary, but I expect to at least get some friendly attitude from the staff. Last time I was on YVR-NRT on the 788 in PE where they couldn't upgrade me because of J0, I had much love from the staff - even got glassware and champagne from up front with a "
"hush-hush but here you go" attitude. And in November when my HKG-YVR went mechanical the previous day and went from J7 to J-20 or so on the day of, they *offered* to reroute me on HKG-YYZ so that I would get an upgrade (and they'd free up a Y seat for the standbys). Then the station manager hunted me down in the lounge to apologise that he wasn't able to say hello at the checkin desk because of the wild mess of people from that day's and the previous day's flight.

This isn't to devalue a lot of the negative opinions, as I recognise the program got worse with these changes, but when you're really starved of ANY elite recognition as I've been on Asia-Europe routes, this will be a welcome respite
Why not do NRT-YYZ-LHR and skip YVR?

You lose out on 680 AQM, but you save yourself a stop!
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Old May 2, 2015, 9:58 pm
  #3999  
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Originally Posted by SparseFlyer
Why not do NRT-YYZ-LHR and skip YVR?

You lose out on 680 AQM, but you save yourself a stop!
Actually it's two combined fares - NRT-YVR-NRT and YVR-LHR-YVR, because AC doesn't publish NRT-LHR via Canada. I didn't investigate if I can do two one ways (NRT-YYZ, YYZ-LHR-YVR and YVR-NRT), but I do need a stop in YVR and I figured I'll give it a try to get J on the 788 - I keep missing it somehow. They rotate that bird between more routes that I'm able to plan for...
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Old May 2, 2015, 10:33 pm
  #4000  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
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Posts: 5,403
Originally Posted by Pseudo Nim
Actually it's two combined fares - NRT-YVR-NRT and YVR-LHR-YVR, because AC doesn't publish NRT-LHR via Canada. I didn't investigate if I can do two one ways (NRT-YYZ, YYZ-LHR-YVR and YVR-NRT), but I do need a stop in YVR and I figured I'll give it a try to get J on the 788 - I keep missing it somehow. They rotate that bird between more routes that I'm able to plan for...
NRT-YYZ is 788!

Long trip.

What happens if you misconnect in YVR?
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Old May 2, 2015, 10:58 pm
  #4001  
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Posts: 6,925
Originally Posted by SparseFlyer
NRT-YYZ is 788!

Long trip.

What happens if you misconnect in YVR?
I would think they'd put me onto YVR-LHR as a last resort (I routed via YYZ to avoid the sardine can) but in the worst case they'll find me a seat. Alternatively, I'm pretty sure I can connect via YYC or YUL (or even a later Toronto flight) as there's enough traffic out of those gateways for me to make it in time. Not too worried.

I know NRT-YYZ is a 788 these days, but since I'm on a TYOYVR and YVRLON ticket, I couldn't route it that way ................ and as I wrote it just now, I realised I could have built it as TYOYTO YTOLON and still got the same stops in, hmm. Doubt the fare was any cheaper though.
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Old May 2, 2015, 11:11 pm
  #4002  
 
Join Date: Jan 2015
Location: YVR, FLL/MIA
Programs: AC E75K, Aeroplan Diamond, NEXUS
Posts: 164
I'm hoping myself that I'll get to experience the AC 788 YVR - YYZ.

*fingers crossed*
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Old May 2, 2015, 11:13 pm
  #4003  
 
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
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Originally Posted by Pseudo Nim
I would think they'd put me onto YVR-LHR as a last resort (I routed via YYZ to avoid the sardine can) but in the worst case they'll find me a seat. Alternatively, I'm pretty sure I can connect via YYC or YUL (or even a later Toronto flight) as there's enough traffic out of those gateways for me to make it in time. Not too worried.

I know NRT-YYZ is a 788 these days, but since I'm on a TYOYVR and YVRLON ticket, I couldn't route it that way ................ and as I wrote it just now, I realised I could have built it as TYOYTO YTOLON and still got the same stops in, hmm. Doubt the fare was any cheaper though.
Pricing has been weird, but they usually hover around the same price (YVR vs YYZ), or HND is usually at a good rate.

I was very curious how AC would handle the misconnect since it's 2 different tickets. I wondered if it would be considered a "no show" since it's on 2 different tickets.
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Old May 3, 2015, 4:24 am
  #4004  
 
Join Date: Dec 2007
Posts: 3,613
What does "all altitude members" mean? Do you need to be prestige to avoid the YQ copay or are tangerine members included?
zkzkz is offline  
Old May 3, 2015, 8:01 am
  #4005  
 
Join Date: Dec 2010
Location: YYZ
Programs: AC 50K, Marriott Lifetime Platinum
Posts: 1,555
Originally Posted by superangrypenguin
Because no one chooses to upgrade this year due to the severe devaluations as part of the Altitude 2015 program.

If no one chooses to upgrade, those that really cheap the cabin end up in the seats where a loyal member used to sit in. (AC staff)
I doubt anyone is choosing not to upgrade a transcon. A INTL, sure because of the non-SE co-pay but not a U.S. or domestic flight.

Now, not having enough credits is a valid reason, and is probably closer to the truth. This is not a choice but an unfortunate result of the 2015 program.
172pilot is offline  


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