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Important updates to Air Canada Altitude in 2015

Important updates to Air Canada Altitude in 2015

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Old Nov 27, 15, 12:42 am   -   Wikipost
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Important updates to Air Canada Altitude in 2015 23 October

This afternoon, we will be announcing changes to certain elements of Air Canada Altitude in 2015, as well as new features to the program.

Minimum Air Canada Flight Requirement
The Minimum Air Canada Flight Requirement to reach Altitude status for 2016 is increasing. To qualify for Altitude status in 2016, the following Minimum Air Canada Flight Requirement will need to be met:
• Prestige 25K: 12,500 AQM /12 AQS
• Elite 35K: 17,500 AQM /17 AQS
• Elite 50K: 25,000 AQM /25 AQS
• Elite 75K: 37,500 AQM / 37 AQS
• Super Elite 100K: 50,000 AQM / 47 AQS
The new MFR will not impact qualification for Altitude 2015.

500 Mile Minimum
For travel as of March 1, 2015, mileage accrual will no longer be rounded up to a 500 Mile minimum. Miles earned will be based on the distance flown and the fare option purchased for flights operated by Air Canada, Air Canada Express, Air Canada rouge and Star Alliance™ member airlines.

eUpgrades to Business Class
For eUpgrade requests made on or after March 1, 2015, the number of eUpgrade Credits required to upgrade is increasing. The number of eUpgrade Credits you can earn through the Threshold eUpgrades program is also changing. These changes were made following a thorough benchmarking of the upgrades practices of other major international airlines who often limit international upgrades solely to their highest membership tier, and often severely limit the number of upgrades a member may request over the course of a year.

We will also be expanding the “high Flex” eligibility category to include the “U” and “H” booking classes on the Domestic, Transborder and Sun markets, as well as the “U” booking class on International markets. The inclusion of these booking classes within the ‘higher Flex’ eligibility category actually decreases the number of credits required to upgrade flights on certain markets when compared to 2014.

For eUpgrade credit requirements as of March 1, 2015, visit: http://www.aircanada.com/en/aeroplan...e/updates.html

eUpgrades to Premium Economy
In early 2015, you will be able to access the comfort of Premium Economy using eUpgrade Credits, when upgrading from an eligible fare. eUpgrade Add-ons will not apply for these upgrades.

eUpgrade Nominees
Beginning March 1, 2015, Altitude Super Elite™ 100K members will be entitled to share their eUpgrade privileges with one eUpgrade Nominee. Members will maintain their ability to share their eUpgrade privileges with Travel Companions.

Priority Boarding
In early 2015, a new streamlined boarding process will be introduced to ensure that you get even more out of the Priority Boarding privilege.

Complimentary access to International Maple Leaf Lounges and Star Alliance Business Lounges
As lounge occupancy grows, many of our lounges are at capacity levels. And while we continue to invest in many lounge expansion projects, the reality is that in many locations, additional space is simply not available. At the same time, benchmarking shows us that our eligibility polices are still over-indexed as compared to many of our competitors. In particular, access to lounges is not a privilege offered by most international airlines at the 35,000 qualifying miles level. We have therefore modified our policy whereby Elite 35K members will continue to have access to Maple Leaf Lounges located in the domestic and trans-border departure zones, as well as those in Los Angeles and New York (LaGuardia). However access to International Maple Leaf Lounges or Star Alliance Business lounges will no longer be available as a Select Privilege. Instead, an option to purchase a Maple Leaf Club membership will be introduced with a 50% discount.

Priority Rewards
In order to maintain the integrity of the Priority Reward privilege for eligible Altitude members, Priority Rewards will be limited to ten (10) reservations (with up to 9 passengers each) per member per benefit period, beginning March 1, 2015. While a thorough analysis has indicated that this change will not impact the vast majority of members (over 95%), it will allow us to maintain a benefit which we know is widely appreciated.

Flight Rewards for Premium Economy
In early 2015, you will be able to redeem Aeroplan miles for seats in the Premium Economy cabin on Air Canada. Details will be coming soon.

Fuel Surcharge on Flight Rewards & Flight Reward change fee waivers
For reservations made as of March 1, 2015, the fuel surcharges on ClassicFlight rewards for travel within Canada and between Canada and the U.S. will be waived for all Altitude members (ie. 25K and higher) . This is applicable on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

At the same time, Aeroplan Flight Reward change fee waivers for Super Elite 100K members will no longer be available for changes made on or after March 1, 2015. However, the fuel surcharges on ClassicFlight Rewards for travel between Canada and international destinations will be waived for Super Elite 100K members on flights operated by Air Canada, Air Canada Express and Air Canada rouge.

For a complete list of details regarding these changes, visit http://www.aircanada.com/en/aeroplan...e/updates.html

New REVISED REVISIONS to the Altitude Program (Oct 31 email)

=============
Last week, changes to Air Canada Altitude™ for 2015 were announced. As always, we’ve been listening to your feedback and will be adjusting certain elements of the program accordingly.

Threshold eUpgrades
The amount of eUpgrade Credits offered through the Threshold eUpgrade program will increase. As of 100,000 Altitude Qualifying Miles or 100 Altitude Qualifying Segments, 20 eUpgrade Credits will be awarded for every 40,000 AQM or 40 AQS flown.

eUpgrade Validity Date
eUpgrade Credits earned on or after November 7, 2014 will be valid until February 29, 2016.
Additionally, eUpgrade Credits earned on or after November 1, 2015 will be valid until February 28, 2017.

Mile Minimum
For travel from March 1, 2015 onwards, all Altitude members will earn a minimum of 250 miles on flights operated by Air Canada, Air Canada Express and Air Canada rouge as well as Star Alliance™ member airlines.

Minimum Air Canada Flight Requirement
For non-Canadian residents, the Minimum Air Canada Flight Requirement needed to reach Altitude status in 2016 will be 50% lower than the recently published Minimum Air Canada Flight Requirement.
These changes are representative of Air Canada’s focus on recognizing our most valued and important members. We remain committed to offering you one of the best frequent flyer programs in the industry.

Air Canada
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Old Dec 15, 14, 12:45 pm
  #3661  
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Originally Posted by Wpgjetse View Post
Yes really, their J class is below AC and I pay the LH J class fare. Looking at airline websites is not the same as flying their aircraft.
I have flown both. LH J certainly is on par with the AC coffins, but not as nice as the pods. That's provided the pods are clean...

One thing AC can't match is the possibility of an upgrade to F, in which case all bets are off.
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Old Dec 15, 14, 1:28 pm
  #3662  
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Originally Posted by Allvest View Post
I have flown both. LH J certainly is on par with the AC coffins, but not as nice as the pods. That's provided the pods are clean...

One thing AC can't match is the possibility of an upgrade to F, in which case all bets are off.
I was thinking pods.(no coffins to Germany). Yes, AC can't match LH pos. Upgrade to first but LH does not always fly aircraft with F class to Canada, so bets are on.
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Old Dec 15, 14, 1:37 pm
  #3663  
 
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Originally Posted by Allvest View Post
I have flown both. LH J certainly is on par with the AC coffins, but not as nice as the pods. That's provided the pods are clean...

One thing AC can't match is the possibility of an upgrade to F, in which case all bets are off.
You don't end up sliding down to the bottom while asleep on LH? Every time I do LH J (including last month) I end up spending half the flight in the under-seat baggage area / footwell.
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Old Dec 15, 14, 2:14 pm
  #3664  
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The slopey-slidey seats on LH are certainly in the what were they thinking zone....
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Old Dec 15, 14, 2:16 pm
  #3665  
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Old Dec 15, 14, 2:39 pm
  #3666  
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Originally Posted by pmax View Post
You don't end up sliding down to the bottom while asleep on LH? Every time I do LH J (including last month) I end up spending half the flight in the under-seat baggage area / footwell.
The old ones I avoided (as I avoid tg J). The new ones are kind of flat from what I remember.
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Old Dec 16, 14, 8:59 am
  #3667  
 
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I was recently on a new LH 747-8 in J, and found the seats to be very comfortable. The screen for entertainment is at an odd angle, not directly in front of the seating position. This was my first time in J on a non-AC flight in a long time - unfortunately for AC, it showed me that there are good options elsewhere, if I were to choose to pay for J.

AC has told us they wish to increase the number of paid J passengers. That I understand. However, to deny their Altitude members the possibility of eUpgrading to otherwise empty J seats (through reducing eUpgrade earning and increasing eUpgrades required) makes no sense.

If I want to fly paid J, then I will look at all the airline options from origin to destination, and choose the best combination of fare, service, and product. This op-up on LH gave me a good idea about their product and service (I did not look at the fare).

If I am flying Y, I will look at the lowest fares only (Tango and lowest Flex) rather than paying more for an M fare (high Flex) or Latitude. Previously, I would pay the higher Y fares on occasion to improve my chances of eUpgrading via aeroLotto, but now I will be doing that about 1/4 as frequently (if at all) due to the devaluation of eUpgrade credits.

So AC would rather have empty J seats and less revenue from its Y passengers? That is a curious business model.
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Old Dec 16, 14, 9:28 am
  #3668  
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Originally Posted by GJS - yow View Post
I was recently on a new LH 747-8 in J, and found the seats to be very comfortable. The screen for entertainment is at an odd angle, not directly in front of the seating position. This was my first time in J on a non-AC flight in a long time - unfortunately for AC, it showed me that there are good options elsewhere, if I were to choose to pay for J.

AC has told us they wish to increase the number of paid J passengers. That I understand. However, to deny their Altitude members the possibility of eUpgrading to otherwise empty J seats (through reducing eUpgrade earning and increasing eUpgrades required) makes no sense.

If I want to fly paid J, then I will look at all the airline options from origin to destination, and choose the best combination of fare, service, and product. This op-up on LH gave me a good idea about their product and service (I did not look at the fare).

If I am flying Y, I will look at the lowest fares only (Tango and lowest Flex) rather than paying more for an M fare (high Flex) or Latitude. Previously, I would pay the higher Y fares on occasion to improve my chances of eUpgrading via aeroLotto, but now I will be doing that about 1/4 as frequently (if at all) due to the devaluation of eUpgrade credits.

So AC would rather have empty J seats and less revenue from its Y passengers? That is a curious business model.
Worse yet, with PY, it's now policy that non status pax from PY would be op-upped to J before SE/SEMM pax sitting in Y....that adds insult to injury, now, doesn't it.
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Old Dec 16, 14, 9:49 am
  #3669  
 
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Originally Posted by Allvest View Post
Worse yet, with PY, it's now policy that non status pax from PY would be op-upped to J before SE/SEMM pax sitting in Y....that adds insult to injury, now, doesn't it.
Huh? I missed that one! Is there a reference to it somewhere? Considering there are so few PY aircraft across the fleet, I find it especially aggravating that the old eUpgrade thresholds for J are now the ones in use for PY, and the new ones for J are roughly double those again. One would think that J had become F!
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Old Dec 16, 14, 10:06 am
  #3670  
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Originally Posted by GJS - yow View Post
Huh? I missed that one! Is there a reference to it somewhere? Considering there are so few PY aircraft across the fleet, I find it especially aggravating that the old eUpgrade thresholds for J are now the ones in use for PY, and the new ones for J are roughly double those again. One would think that J had become F!
http://www.flyertalk.com/forum/air-c...economy-6.html

Dec 3, 14, 12:06 pm #80
Ben Lipsey
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Quote:
Originally Posted by canopus27 View Post
This is an interesting question. If Y is oversold, PE is full, and J still has spaces ... assume there are no remaining J eupgrade requests ... what is the order they will op-up people to J (just enough to clear the oversell in Y)? Will a SEMM in PE get priority over a SEMM in Y? Will a SE in PE get priority over a SEMM in Y?

Ben, can you shine any light on this?


Status first but within cabin, and as O/E/N are higher than Y/B/etc an SE in PY will get priority an SEMM in Y.
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Old Dec 16, 14, 3:12 pm
  #3671  
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Originally Posted by Allvest View Post
http://www.flyertalk.com/forum/air-c...economy-6.html

Dec 3, 14, 12:06 pm #80
Ben Lipsey
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Quote:
Originally Posted by canopus27 View Post
This is an interesting question. If Y is oversold, PE is full, and J still has spaces ... assume there are no remaining J eupgrade requests ... what is the order they will op-up people to J (just enough to clear the oversell in Y)? Will a SEMM in PE get priority over a SEMM in Y? Will a SE in PE get priority over a SEMM in Y?

Ben, can you shine any light on this?


Status first but within cabin, and as O/E/N are higher than Y/B/etc an SE in PY will get priority an SEMM in Y.
That's not entirely clear to me.

I accept that a P25K in PY will get the op-up before a SEMM in Y, but is the same true for no-status?
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Old Dec 17, 14, 3:07 pm
  #3672  
 
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Originally Posted by The Lev View Post
That would probably come as news to Avianca and Copa.
I stand corrected. So few useful destinations for me with Copa and Avianca kind of forgot about them. When TAM was acquired by LAN (which is a very good airline) ran out of Star Alliance options traveling between Brazil, Argentina, Chile, etc.

Originally Posted by Ben Lipsey View Post
Hi guys,

As you can see above (and should have/will shortly be seeing in your inboxes), we've announced the changes to the Altitude program for next year.

This upcoming year will see some big changes, and I'm not going to pretend that they won't impact many of you. I understand some will be frustrated with some of the changes, but I hope that other aspects will go over positively. I'm not going to try and defend or spin anything, but both myself and Andrew are here to answer any questions you may have.
Taking away the upgrade credits every 20K miles (unless I read this wrong) and increasing the required credits for upgrades puts the program among the bottom of comparable programs. Why this move?

Last edited by tcook052; Dec 17, 14 at 3:39 pm
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Old Dec 17, 14, 3:16 pm
  #3673  
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Originally Posted by AC MMSE View Post
Taking away the upgrade credits every 20K miles (unless I read this wrong) and increasing the required credits for upgrades puts the program among the bottom of comparable programs. Why this move?
This is news to you? Did you read the last 3600 posts?

Where have you been....?
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Old Dec 17, 14, 5:34 pm
  #3674  
 
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Forgive me if my search failed to uncover the answers to this question elsewhere in the thread.

Will the fuel surcharge fees be waived for SEs and their companions flying on domestic Priority Awards (IKK)?

(I suspect not, but can't find a definitive opinion.)

Thanks all.
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Old Dec 17, 14, 5:42 pm
  #3675  
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Originally Posted by BlueMilk View Post
Forgive me if my search failed to uncover the answers to this question elsewhere in the thread.

Will the fuel surcharge fees be waived for SEs and their companions flying on domestic Priority Awards (IKK)?

(I suspect not, but can't find a definitive opinion.)

Thanks all.
Yes. All surcharges waived for SEs next year.
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