Eligible to use eupgrade??
#1
Original Poster
Join Date: Jan 2010
Posts: 231
Eligible to use eupgrade??
Hi,
I booked by Air Canada vacation and my flight schedule has two segment
from YHZ -> YYZ -> CUN. I'm currently 50k elite, so I know that I'm not
eligible to request any upgrade from YYZ to CUN because it's Sun Destination
segment, so only 75k or 100k can ask to do that.
My question is, I'm wondering that first segment of my flight from YHZ to YYZ
are eligible to request an eupgrade if Air Canada vacation fare class is Flex?
Or, anyway my entire flight was booked by AC vacation, so I can't request
even for my first segment. Thanks!!^
hw807
I booked by Air Canada vacation and my flight schedule has two segment
from YHZ -> YYZ -> CUN. I'm currently 50k elite, so I know that I'm not
eligible to request any upgrade from YYZ to CUN because it's Sun Destination
segment, so only 75k or 100k can ask to do that.
My question is, I'm wondering that first segment of my flight from YHZ to YYZ
are eligible to request an eupgrade if Air Canada vacation fare class is Flex?
Or, anyway my entire flight was booked by AC vacation, so I can't request
even for my first segment. Thanks!!^
hw807
#2


Join Date: Dec 2007
Location: YYJ
Programs: AC SE*MM, Bonvoy LT Plat, HH Gold, National EE, Sixt Plat, Hz 5*
Posts: 2,692
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You can eUpgrade to CUN. Sun destinations are allowed with no add-on.
Just international dests require an add-on.
You can eUpgrade to CUN. Sun destinations are allowed with no add-on.
Just international dests require an add-on.
#3
Suspended
Join Date: Feb 2008
Location: YKF
Programs: AC Elite 50K, Amex AP Plat, Choice Privileges, National Exec Elite, Via Prefrence
Posts: 2,996
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You can eUpgrade to CUN. Sun destinations are allowed with no add-on.
Just international dests require an add-on.
You can eUpgrade to CUN. Sun destinations are allowed with no add-on.
Just international dests require an add-on.
OP, was your first segment also booked through ACV? ACV buys seats from AC and therefore has many more restrictions than a mainline ticket since your fare is consolidated with a vacation package. I suspect you will not be able to upgrade your first leg. But you could certainly try when you check-in at the airport. I would not get your hopes up though.
Your second segment to CUN will not be eligible for upgrade, but you will be on rouge so you won't be missing much.
Last edited by kwflyer; Sep 5, 2014 at 6:27 pm
#4




Join Date: Dec 2006
Location: YEG
Posts: 3,929
Incorrect, OP has booked this through ACV so only able to upgrade if 75/100K.
OP, was your first segment also booked through ACV? ACV buys seats from AC and therefore has many more restrictions than a mainline ticket since your fare is consolidated with a vacation package. I suspect you will not be able to upgrade your first leg. But you could certainly try when you check-in at the airport. I would not get your hopes up though.
Your second segment to CUN will not be eligible for upgrade, but you will be on rouge so you won't be missing much.
OP, was your first segment also booked through ACV? ACV buys seats from AC and therefore has many more restrictions than a mainline ticket since your fare is consolidated with a vacation package. I suspect you will not be able to upgrade your first leg. But you could certainly try when you check-in at the airport. I would not get your hopes up though.
Your second segment to CUN will not be eligible for upgrade, but you will be on rouge so you won't be missing much.
** For Air Canada Vacations bookings in Tango booking classes, eUpgrades may only be requested on eligible flights between Canada and a Sun destination within the Caribbean, Mexico and Central America. Certain flights departing Cuba may be excluded
#5
Original Poster
Join Date: Jan 2010
Posts: 231
Thanks, all!!
I called to AC 50k line and asked about my question.
The answer was, even my flight was bokked by ACV,
if fare class is Flex, I can request using eupgrade.
However, it works not exactly as general booking at ac.com.
Upgrade request only available 24hrs before departure, which
means only at the time of checkin available!
hw807
I called to AC 50k line and asked about my question.
The answer was, even my flight was bokked by ACV,
if fare class is Flex, I can request using eupgrade.
However, it works not exactly as general booking at ac.com.
Upgrade request only available 24hrs before departure, which
means only at the time of checkin available!
hw807
#6




Join Date: Dec 2006
Location: YEG
Posts: 3,929
Something doesn't make sense with what the agent said, I think she is only partially right (right that you can upgrade, wrong about when). IMHO you should try to use your eUpgrades at the regular E50 upgrade window for Flex.
Click on "sun destinations" using the following link:
http://www.aircanada.com/en/aeroplan...des/howto.html
The booking window of "at check-in" (i.e. within 24 hours) only applies for booking classes G, A, W, S, T, L and K. If you are on a Flex fare, your regular booking window should apply. Repeating what I stated in my previous post, the only thing that is special about ACV bookings is that SE100's and E75's have an additional benefit over other elites where they can upgrade from Tango fares (since you're not on a Tango fare, the associated requirements should not apply).
Please report back about when you're actually able to request your upgrade.
Click on "sun destinations" using the following link:
http://www.aircanada.com/en/aeroplan...des/howto.html
The booking window of "at check-in" (i.e. within 24 hours) only applies for booking classes G, A, W, S, T, L and K. If you are on a Flex fare, your regular booking window should apply. Repeating what I stated in my previous post, the only thing that is special about ACV bookings is that SE100's and E75's have an additional benefit over other elites where they can upgrade from Tango fares (since you're not on a Tango fare, the associated requirements should not apply).
Please report back about when you're actually able to request your upgrade.
#7
Company Representative - Air Canada




Join Date: May 1999
Location: Canada
Posts: 24,224
If it's a flex fare, you can do it at 5 days out as an E50. The check-in window for Tango fares doesn't apply to the OP as that's for E75/SE only.
What booking class is your ticket booked in?
What booking class is your ticket booked in?
#9


Join Date: Apr 2000
Location: Mississauga Ontario
Posts: 4,354
#11
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
#12
Join Date: Apr 2011
Location: YEG
Posts: 3,717
Why not?
Who cares where he bought the ticket, if it has an AC PNR, its booked into one of those fare classes why would the system refuse it?
YYZ-CUN
pgrade to Business Class:
Fare NameBooking classNumber of eUpgrade Credits required to upgrade to Business Class (per passenger) Upgrade request
Premium Economy (O)2 Anytime
Premium Economy (E, N)10 Within 14 days
Latitude (B, Y)2 Anytime
Flex (H, M, U)5 Within 14 days
Flex (Q, V)10 Within 14 days
Tango (A, F, G, K, L, S, T, W)15 Within 1 day
pgrade to Business Class:
Fare NameBooking classNumber of eUpgrade Credits required to upgrade to Business Class (per passenger) Upgrade request
Premium Economy (O)2 Anytime
Premium Economy (E, N)10 Within 14 days
Latitude (B, Y)2 Anytime
Flex (H, M, U)5 Within 14 days
Flex (Q, V)10 Within 14 days
Tango (A, F, G, K, L, S, T, W)15 Within 1 day
#13
Join Date: Feb 2006
Programs: AC SE100K, Marriott Lifetime Platinum
Posts: 277
Air Canada Vacations (Tango booking classes)*
Tango (A, F, G, K, L, S, T, W)15 Within 1 day
So I'm assuming that it should work, just questioning whether I really want to leave the request until checkin to save the $160 difference to Flex.
#14
Join Date: Apr 2011
Location: YEG
Posts: 3,717
I am note sure AC IT is advanced enough to distinguished between ACV or AC bookings; at the end of the day it is an AC ticket, AC tango fare on AC metal.
I think this whole ACV thing is more marketing than anything else.
I think this whole ACV thing is more marketing than anything else.
#15
Join Date: Oct 2011
Location: YVR
Programs: AC S100K
Posts: 978
"* For Air Canada Vacations bookings in Tango booking classes, eUpgrades may only be requested on eligible flights between Canada and a Sun destination within the Caribbean, Mexico and Central America. Certain flights departing Cuba may be excluded."
The eUp window is at check-in.
Having said that, you're right to ask "why not?" Upon reflection, an early check-in with the help of a friendly concierge may do the trick.
Chovaz: is this hypothetical, or will you try to do this?

