Missing miles registration
#1
Original Poster

Join Date: Feb 2001
Location: Oslo, NOR
Programs: SK*G
Posts: 93
Missing miles registration
After my *RTW doing the 55k miles run for SQ, LH, and AC, i've sendt my boarding passes and such to aeroplan. however it's still not showed up. Does anyone know aproximate how long they use to post the miles?
also, i couldn't find any email adress for aeroplan queries on the web, could any1 help me with that?
thanx
jEB.
also, i couldn't find any email adress for aeroplan queries on the web, could any1 help me with that?
thanx
jEB.
#2
Company Representative - Air Canada




Join Date: May 1999
Location: Canada
Posts: 24,224
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by jebediah:
also, i couldn't find any email adress for aeroplan queries on the web, could any1 help me with that?</font>
also, i couldn't find any email adress for aeroplan queries on the web, could any1 help me with that?</font>
Go to aeroplan.com, click on 'HELP' near the top of the page (right under REWARDS & PRIVILEGES) and click 'submit a question'.
It does say 'We have a substantial workload and are currently experiencing significant delays in responding.' so who knows when you'll get a reply.
#3




Join Date: May 2000
Location: Sweden
Posts: 5,645
It seems like they are not so buzy anymore(atleast nothing saying anything about heavy workload right now).
I did however send in orginal boardingpasses and a ticket copy of a LH and OS(take a wild guess) to AC in Vancouver on the 13th of August but so far I havent heard anything. How much longer should I wait before I re send a copy? Can I call Aeroplan and confirm if they have recieved it or not?
I did however send in orginal boardingpasses and a ticket copy of a LH and OS(take a wild guess) to AC in Vancouver on the 13th of August but so far I havent heard anything. How much longer should I wait before I re send a copy? Can I call Aeroplan and confirm if they have recieved it or not?
#6
Suspended
Join Date: Feb 2000
Posts: 13,344

