e-MCO cannot be used in conjunction with a Promotion Code.
Aug 16, 2014 | 4:25 pm
#1
Original Poster
Join Date: Feb 2002
Location: YYC
Programs: AC*SE, SPG Plat, National Exec Elite
Posts: 589
e-MCO cannot be used in conjunction with a Promotion Code.
Was just looking at submitting an e-MCO against a trip which I've already booked and will be flying in the next few weeks. The trip was originally booked using a public 15% off promo code offered earlier this year. Now when I read on the e-MCO web page it states that "An e-MCO cannot be used in conjunction with a Promotion Code."
Just wondering if this is correct? The MCO is for $500 so I'd hate for it not to be valid based on a technicality. When I received the MCO there was nothing which stated any conditions around promo codes.
Just wondering if this is correct? The MCO is for $500 so I'd hate for it not to be valid based on a technicality. When I received the MCO there was nothing which stated any conditions around promo codes.
Aug 16, 2014 | 8:20 pm
#2
Join Date: Jun 2009
Location: YVR
Programs: Aeroplan E25, Amtrak Guest Rewards, Bonvoy Lifetime Gold, Delta Skymiles Silver, HHonors Gold, Nexus
Posts: 502
I'm not sure if you're misreading what it says. I read it as them saying that you can not use both an e-MCO and a promotion code on the same flight booking. Is that how you're reading it too? Or are you thinking that because you used a promotion code on the original booking, that your e-MCO is going to to be rendered unusable?
Aug 16, 2014 | 10:11 pm
#3
FlyerTalk Evangelist
Join Date: Jun 2003
Location: YYC
Posts: 25,045
Again, sounds like not a policy issue but a system limitation. Impossible to use both on the same reservation.
How long until they fire Lise and IBM? And finally decide policy has to prevail over incompetence?
How long until they fire Lise and IBM? And finally decide policy has to prevail over incompetence?
Aug 17, 2014 | 12:01 pm
#4
Original Poster
Join Date: Feb 2002
Location: YYC
Programs: AC*SE, SPG Plat, National Exec Elite
Posts: 589
I'm not sure if you're misreading what it says. I read it as them saying that you can not use both an e-MCO and a promotion code on the same flight booking. Is that how you're reading it too? Or are you thinking that because you used a promotion code on the original booking, that your e-MCO is going to to be rendered unusable?
Aug 18, 2014 | 8:35 am
#7
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,455
I'm positive I've submitted MCOs on flights that were booked with codes. The reason I didn't book directly with agent to apply MCO is so I could use the discount code. Unless things have changed, you should be fine.
Aug 18, 2014 | 12:53 pm
#8
Join Date: Jan 2008
Programs: AC 75K, Bonvoy Ti (RIP SPG)
Posts: 566
Wasn't there a thing once where you had to buy the ticket and then bring in the MCOs after the fact and they would issue you a refund (or maybe mail them in)? I seem to recall doing that once...
Aug 19, 2014 | 1:01 am
#9
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E50, Marriott LT Ti, IHG Dia Amb
Posts: 16,455
There is an online form where you enter your MCO number along with the ticket number you wish to apply it to. This can only be done after the ticket is flown. Once you fill out the form, you sit back and wait for the credit to appear on your credit card statement.
Apr 3, 2017 | 3:09 pm
#10
Join Date: Jul 2016
Programs: AC 50K; Marriott Plat
Posts: 49
Wanted to check if OP or anyone else recently ended up using a promo code and e-MCO together?
I am about to book a ticket using a 15% promo code. I am hoping that after the travel is completed, I would be apply the e-MOC using the online form.
Would appreciate any recent data points that confirm my approach would work.
Thanks a lot
I am about to book a ticket using a 15% promo code. I am hoping that after the travel is completed, I would be apply the e-MOC using the online form.
Would appreciate any recent data points that confirm my approach would work.
Thanks a lot
Apr 3, 2017 | 3:29 pm
#11
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Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,873
Wanted to check if OP or anyone else recently ended up using a promo code and e-MCO together?
I am about to book a ticket using a 15% promo code. I am hoping that after the travel is completed, I would be apply the e-MOC using the online form.
Would appreciate any recent data points that confirm my approach would work.
Thanks a lot
I am about to book a ticket using a 15% promo code. I am hoping that after the travel is completed, I would be apply the e-MOC using the online form.
Would appreciate any recent data points that confirm my approach would work.
Thanks a lot
Should be no problem IMO.
Apr 5, 2017 | 9:39 am
#12
Join Date: Jul 2016
Programs: AC 50K; Marriott Plat
Posts: 49
Awesome, thanks a lot.
One quick follow-up question: are e-mcos applied only to base fare or can carrier surchages also included? I understand I have to pay taxes. Wasn't sure about the "carrier surcharge's" treatment.
Thanks
One quick follow-up question: are e-mcos applied only to base fare or can carrier surchages also included? I understand I have to pay taxes. Wasn't sure about the "carrier surcharge's" treatment.
Thanks