More classes move from flex to tango
#46
Join Date: Sep 2009
Programs: AC SE; SPG Plat, Fairmont Plat
Posts: 251
I'll be first. This doesn't have a terrific impact on myself and my office group, only for well planned leisure travel that doesn't use LAT FP's.
That being said, you could have titled this thread "How to push loyal AC customers even further to other carriers".
I'm really getting sick of this crap and will no doubt be flying competing int'l carriers in place of AC this year, in paid J, which shouldn't be happening.
That being said, you could have titled this thread "How to push loyal AC customers even further to other carriers".
I'm really getting sick of this crap and will no doubt be flying competing int'l carriers in place of AC this year, in paid J, which shouldn't be happening.
#47
Join Date: Dec 2010
Location: YEG
Programs: AC*SE, Marriott Plat, Natl Exec, NEXUS
Posts: 437
ugh. Despite the info that says AC will keep the fare class as Flex, the system doesn't know that. So I have just learned from calling AC that I will have to call exactly 5 * 24 hours before my flight to request an upgrade on a Flex W fare on AC33 that was Flex yesterday but is Tango today.
Last edited by YEGTigger; Sep 24, 2013 at 12:17 pm
#48
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,331
Start flying international routes and you'll see a much larger delta between Tango and Flex.
If they increase the AC metal requirement, then it's minimum spend. This way, someone can still technically just put in their 10,000 AQM/5 segments, and fly United the rest of the year.
If they increase the AC metal requirement, then it's minimum spend. This way, someone can still technically just put in their 10,000 AQM/5 segments, and fly United the rest of the year.
But I that was this year. I don't know what next year will bring for me, and these changes just make me too nervous to commit to Altitude for another year. Every little change keeps pushing me to United. I'll still fly AC next year, just to use my upgrades, but after that, I doubt it.
#49
Join Date: Feb 2013
Location: France
Programs: A3 *G; AC
Posts: 409
I just checked my November flight on Manage My Bookings. AC IT has managed to downgrade it to a Tango fare (with no letter) already. I will be making a few calls to ensure that the fare is upgradeable. I am sooo glad that I will be *Gold with A3 by the end of January. Air Canada can do you know what!
#50
Join Date: Apr 2011
Location: Quebec and Ontario, Canada
Programs: AC*E50, SPG/Marriott Plat
Posts: 1,917
YUL-CDG cheapest Flex was 100$ more than Tango before, now it is 500$ (same price as PE). It is probably the same thing on all European destinations.
#52
Join Date: Mar 2012
Posts: 3,166
I can't believe this just happened.
Wasn't introducing co-pays for upgrades enough?
Something's seriously wrong with AC.
Are they going to move more and more fare classes from flex to tango every year?
After next year, I will be moving to UA or AA myself too.
I hate the fact that I accumulated most of my miles this year to AC already.
Wasn't introducing co-pays for upgrades enough?
Something's seriously wrong with AC.
Are they going to move more and more fare classes from flex to tango every year?
After next year, I will be moving to UA or AA myself too.
I hate the fact that I accumulated most of my miles this year to AC already.
#53
FlyerTalk Evangelist
Join Date: Jun 2007
Location: Toronto
Programs: UA 1K, AC MM E75, Marriott LT Ti, IHG Dia Amb, Hyatt Glob
Posts: 15,521
In my short time with UA, I'm finding that the regular UA agents are far more empowered than AC's concierges. They won't get a memo having to justify their actions the next day after upgrading someone. If your flight gets delayed or cancelled, you can ask the UA agent to put you in a higher fare class (Y) to put you at the top of the upgrade list.
Last edited by margarita girl; Sep 24, 2013 at 1:05 pm
#54
Join Date: Dec 2006
Location: YEG
Posts: 3,925
OK, here I go with my (possibly really) dumb question.
What does this actually matter? IMHO what really matters is the fare code basis, not the booking class. There has traditionally been a lot of overlap between Tango and Flex fares (low end Flex fares could be significantly cheaper than high end Tango fares), its just that AC.com only ever shows the cheapest available in both fare classes.
AC could publish various M fares on a specific city pair ranging from $1 to $1 million (i.e MXXXTP for $1, MYYYTP for $1000, MZZZTP for $1000000) with various advance purchase, length of stay, etc. requirements. Assuming (and this is a big assumption) that the price point of a Flex ticket stays approximately the same as it currently is, what difference does it make what fare bucket it falls into?
The reason I'm scratching my head about all of this is I don't understand why AC doesn't just simplify their fare structure and standardize all Tango/Flex fare buckets across the board (within NA and internationally) to reduce some confusion.
What does this actually matter? IMHO what really matters is the fare code basis, not the booking class. There has traditionally been a lot of overlap between Tango and Flex fares (low end Flex fares could be significantly cheaper than high end Tango fares), its just that AC.com only ever shows the cheapest available in both fare classes.
AC could publish various M fares on a specific city pair ranging from $1 to $1 million (i.e MXXXTP for $1, MYYYTP for $1000, MZZZTP for $1000000) with various advance purchase, length of stay, etc. requirements. Assuming (and this is a big assumption) that the price point of a Flex ticket stays approximately the same as it currently is, what difference does it make what fare bucket it falls into?
The reason I'm scratching my head about all of this is I don't understand why AC doesn't just simplify their fare structure and standardize all Tango/Flex fare buckets across the board (within NA and internationally) to reduce some confusion.
#55
Join Date: Oct 2012
Location: YYZ
Programs: Diners, AP E50K, World Elite MC, Fairmont Presidents, Ritz Rewards Elite, .....
Posts: 105
OK, here I go with my (possibly really) dumb question.
What does this actually matter? IMHO what really matters is the fare code basis, not the booking class. There has traditionally been a lot of overlap between Tango and Flex fares (low end Flex fares could be significantly cheaper than high end Tango fares), its just that AC.com only ever shows the cheapest available in both fare classes.
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What does this actually matter? IMHO what really matters is the fare code basis, not the booking class. There has traditionally been a lot of overlap between Tango and Flex fares (low end Flex fares could be significantly cheaper than high end Tango fares), its just that AC.com only ever shows the cheapest available in both fare classes.
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#56
FlyerTalk Evangelist
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
OK, here I go with my (possibly really) dumb question.
What does this actually matter? IMHO what really matters is the fare code basis, not the booking class. There has traditionally been a lot of overlap between Tango and Flex fares (low end Flex fares could be significantly cheaper than high end Tango fares), its just that AC.com only ever shows the cheapest available in both fare classes.
AC could publish various M fares on a specific city pair ranging from $1 to $1 million (i.e MXXXTP for $1, MYYYTP for $1000, MZZZTP for $1000000) with various advance purchase, length of stay, etc. requirements. Assuming (and this is a big assumption) that the price point of a Flex ticket stays approximately the same as it currently is, what difference does it make what fare bucket it falls into?
What does this actually matter? IMHO what really matters is the fare code basis, not the booking class. There has traditionally been a lot of overlap between Tango and Flex fares (low end Flex fares could be significantly cheaper than high end Tango fares), its just that AC.com only ever shows the cheapest available in both fare classes.
AC could publish various M fares on a specific city pair ranging from $1 to $1 million (i.e MXXXTP for $1, MYYYTP for $1000, MZZZTP for $1000000) with various advance purchase, length of stay, etc. requirements. Assuming (and this is a big assumption) that the price point of a Flex ticket stays approximately the same as it currently is, what difference does it make what fare bucket it falls into?
When searching fares with the same parameters (i.e. dates, minimum stay, maximum stay, advance purchase requirement, stopovers, Sat night rule etc.) the fares will be sorted according to this hierarchy 99.9% of the time.
You can definitely find examples where a K fare may be more expensive than an S fare, but in nearly every single case the parameters of the K fare will be more generous, so you´d be comparing apples with oranges.
When using the same parameters, V fares on TATL routes are usually $300-$500 more expensive than S fares, so essentially you now have to pay an extra $300-$500 for a given flight to get exactly the same benefits (100% miles, chance to upgrade) as you did previously.
#57
Join Date: Sep 2005
Location: YOW
Programs: AC E75K *G
Posts: 7,107
It also matters because of the likelihood of glitches with existing booking w/r/t to their upgradeability and miles earning that will probably be resolved but not without effort and/or stress.
As an aside, I think AC could use a subforum to which all posts mentioning AC haters and AC apologists can be sent to die.
#58
Join Date: Feb 2005
Posts: 7,156
And of course, the lack of advance notice and the effective date of the change with about 3¼ months to Dec. 31.
Those planning to travel between now and the end of December to take them pass the qualification threshold will likely have to spend a few dollars more unless they have already ticketed or settle with Tango and forget about the status for 2014!
Those planning to travel between now and the end of December to take them pass the qualification threshold will likely have to spend a few dollars more unless they have already ticketed or settle with Tango and forget about the status for 2014!
#59
Join Date: Mar 2007
Location: Charlottetown, PE YYG
Programs: AC*SE, Bonvoy Lifetime Titanium
Posts: 303
In my short time with UA, I'm finding that the regular UA agents are far more empowered than AC's concierges. They won't get a memo having to justify their actions the next day after upgrading someone. If your flight gets delayed or cancelled, you can ask the UA agent to put you in a higher fare class (Y) to put you at the top of the upgrade list.
So glad I made the change to United at the beginning of this year - just when you think they can't do anything else to tick off people they manage to do it again. And to make the press release look like it's all sunshine and puppies! LOL
#60
Join Date: Feb 2005
Posts: 7,156
Wow, I am speechless. Air Canada keeps firing all their loyal customers. It seems they just want two types of customers: backpackers traveling to Europe on a shoestring budget and people willing to pay for J. I don't know if AC realizes that those backpackers have no idea what airline they are flying so they would switch to a different carrier for a 20 dollar difference. I guess this model has worked as their planes seem pretty full lately (not sure about the actual revenue on those flights though). It seems next year if you have the money and you are travelling solo it would be super easy to upgrade with these policies:
1. Even more expensive flex fare
2. 500 - 750 $ upgrade fee (unless SE)
3. 14 - 17 upgrade credits
4. No nominees (unless SE)
I think AC woke up one day and said we need to get rid of 80% of our top tier customers.
1. Even more expensive flex fare
2. 500 - 750 $ upgrade fee (unless SE)
3. 14 - 17 upgrade credits
4. No nominees (unless SE)
I think AC woke up one day and said we need to get rid of 80% of our top tier customers.
AC wins regardless whether you get your eUpgrade or not. You have paid a more expensive base fare to play the aerolotto game.
Last edited by Clipper801; Sep 24, 2013 at 2:17 pm