Choosing seats on Aeroplan booked flights with EVA and ANA
Sep 6, 2013, 5:47 pm
#16
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,268
I just did this on EVA, on a AE reward ticket.
I was able to do it online, with just the ticket number and last name.
I was able to change the pre-selected seat, and place my meal order.
I was able to do it online, with just the ticket number and last name.
I was able to change the pre-selected seat, and place my meal order.
Sep 6, 2013, 7:10 pm
#17
Join Date: Aug 2012
Location: YYZ
Programs: AC E50K (*Gold), DL, CZ
Posts: 1,252
I booked my ANA seat by entering one of my AC 014 ticket numbers, name, and flight #. That worked well. I was able to get my Dreamliner seat, and my 1A seat from NRT-ORD in the suites. So looking forward to it. ^
Dec 11, 2015, 7:35 pm
#18
Join Date: Jan 2005
Location: YYZ > PEK > YYZ
Posts: 315
Recently I have not been able to select seats either online or by calling in. Seems most are blocked for their elites or potential bassinets.
Anybody with recent experience or know if seat selection is freed up at 24hr checkin window?
Anybody with recent experience or know if seat selection is freed up at 24hr checkin window?
Dec 11, 2015, 7:49 pm
#19
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
You can definitely select seats ahead of time on EVA. Certain seats are blocked for their elites and are released at T-24.
Dec 11, 2015, 8:03 pm
#20
Join Date: Jan 2005
Location: YYZ > PEK > YYZ
Posts: 315
the website says the seat selection has closed (or something to that effect) but the flight is about 2 weeks away. the agents simply stated those seats were blocked. too bad expedia.ca does not show the seat map.
Dec 11, 2015, 8:09 pm
#21
Suspended
Join Date: Jun 2009
Location: YYZ
Programs: AC E50K (*G) WS Gold | SPG/Fairmont Plat Hilton/Hyatt Diamond Marriott Silver | National Exec Elite
Posts: 19,284
EVA on YYZ-TPE. Wife is in 8K with the infant, but they would not let the rest of us select seats around her in 8G, 9G, 9K (or even select any seat at all).
the website says the seat selection has closed (or something to that effect) but the flight is about 2 weeks away. the agents simply stated those seats were blocked. too bad expedia.ca does not show the seat map.
the website says the seat selection has closed (or something to that effect) but the flight is about 2 weeks away. the agents simply stated those seats were blocked. too bad expedia.ca does not show the seat map.
Also, where are you selecting your seats? You should be selecting them on https://booking.evaair.com/flyeva/EV...ip/log_in.aspx - if you don't have your EVA PNR, then you can grab your ticket # off of your AP redemption receipt and select your seats there. That should not be a problem as I've now lost count on the AP redemptions i've done on that route. Never an issue.
Last edited by superangrypenguin; Dec 11, 2015 at 8:59 pm Reason: AP, not AE. DOH.
Dec 14, 2015, 12:01 am
#23
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
I just booked an AC Award on SQ/NH combo.
For NH, I keyed in my AC E-ticket number into the Manage My Booking on NH website and I was able to select seats and key in my details. It also showed me the NH PNR.
For SQ, will give a call to their hotline.
For NH, I keyed in my AC E-ticket number into the Manage My Booking on NH website and I was able to select seats and key in my details. It also showed me the NH PNR.
For SQ, will give a call to their hotline.
Dec 14, 2015, 3:22 am
#24
Join Date: May 2012
Location: SIN
Programs: JL GC | Marriott LT Silver | Global Entry | SQ Silver
Posts: 6,820
Unfortunately I could not manage to do Manage My Booking on SQ website as it gave an error saying it was issued by partner airline. Will give a call back to SQ hotline to issue seats and choose Book The Cook.
Dec 14, 2015, 9:41 pm
#25
Join Date: Feb 2011
Location: Singapore
Programs: AC*P
Posts: 4
The PNR for SQ was the same as NH, I guess that makes sense as it's under 1 award ticket?
Unfortunately I could not manage to do Manage My Booking on SQ website as it gave an error saying it was issued by partner airline. Will give a call back to SQ hotline to issue seats and choose Book The Cook.
Unfortunately I could not manage to do Manage My Booking on SQ website as it gave an error saying it was issued by partner airline. Will give a call back to SQ hotline to issue seats and choose Book The Cook.
Strangely enough, I tried it on SQ's mobile app on a whim and it worked! I could choose seats for the whole itinerary!
I guess they use 2 different systems for their website and mobile app.
Last edited by HansVision; Dec 15, 2015 at 6:06 am Reason: merge separate posts
Dec 14, 2015, 10:26 pm
#26
Join Date: Dec 2010
Location: YYZ
Programs: AMEX AC CX UA AA DL
Posts: 3,008
With a mini RTW reward you will get 3 or 4 different PNRs easy.
I'm in the same situation as you. After retrieving the PNR from NH's website, I was not able to retrieve it on the SQ website.
Strangely enough, when I tried it on SQ's mobile app, it worked and I could choose seats for the whole itinerary! I guess they're using 2 different systems for the website and app.
Strangely enough, when I tried it on SQ's mobile app, it worked and I could choose seats for the whole itinerary!
I guess they're using 2 different systems for the website and app.
Dec 15, 2015, 6:53 am
#27
Join Date: Jan 2015
Location: Vancouver, BC
Programs: Aeroplan | Avios
Posts: 14
I had the exact same problem as you. I booked an Aeroplan award on SQ + NH. After I retrieved the PNR from NH's website, I couldn't get it to work on the SQ site.
Strangely enough, I tried it on SQ's mobile app on a whim and it worked! I could choose seats for the whole itinerary! I guess they use 2 different systems for their website and mobile app.
Strangely enough, I tried it on SQ's mobile app on a whim and it worked! I could choose seats for the whole itinerary!
I guess they use 2 different systems for their website and mobile app.On a sidenote, did you steal that excellent SIN-HND via CGK 789 trip I was eyeing but hesitated and missed?
Dec 15, 2015, 9:37 am
#28
Join Date: Sep 2014
Location: sqrt(-united states of apologist)
Programs: *$ Green
Posts: 5,403
When I have an 014 and AC code share I can't do seats and stuff on the ANA website. I just go on it to 'confirm' my reservation and get the ANA confirmation number, and call at a later time if required (change seats etc).
Dec 16, 2015, 8:46 am
#29
Join Date: Feb 2011
Location: Singapore
Programs: AC*P
Posts: 4
No I had to settle for SIN-HND via CAN. I managed to get that route on the way back though!