Oct 26, 2015, 2:06 am
Last edit by: Adam Smith
General WiFi Tidbits
Detailed WiFi roll-out info compiled by FTers:
Planes with WiFi (confirmed by FTers):
Remaining planes planned for WiFi that are still without WiFI or unknown:
Planes with no plans to install WiFi:
Air Canada Status WiFi Benefit
- WiFi is managed by "WiFi Onboard", formerly known as "Gogo"
- If you have a pass from WiFi OnBoard for their entire fleet that will generally work
- You can redeem Aeroplan points for various packages ranging from one hour to the entire flight and at different speeds
- Only one device at a time can use the plan. Once you log in with another device with your WiFi Onboard or Aeroplan account the other device will drop
- Rouge J customers are now getting a one-time WiFi Onboard code for free WiFi on the flight instead of getting an iPad
Detailed WiFi roll-out info compiled by FTers:
Planes with WiFi (confirmed by FTers):
- GoGo 2Ku satellite-based system (fast, large coverage area, including over water - coverage map):
- 223
- 319 (rouge)
- 320 (rouge)
- 321 (rouge)
- 333 (except 946 and 948)
- 788
- 789 (except 860)
- 77L
- 77W
- Gogo ATG system (old, slow, only works over land in North America, and not very far north - coverage map)
- CR9: 701-721, 780-784 (note: a recent report from a Jazz pilot suggests the system may be disabled on 780-784)
- E75
- 319 (mainline)
- 320 (mainline)
- 321 (mainline)
Remaining planes planned for WiFi that are still without WiFI or unknown:
- CR9: 722-730 (note: a recent report from a Jazz pilot suggests the system may be disabled on 780-784)
- 7M8: all (AC had an embarrassing escapade with a Thales system that was completely inadequate. As of March 2023, they appear to have given up on this system. What they plan to replace it with is uncertain)
- 789: 860
- 333: 946, 948
Planes with no plans to install WiFi:
- DH4s
- CRJs
Air Canada Status WiFi Benefit
- The benefit lasts for 12 months from the date of activation, which is the first date you sign into Gogo on an AC flight using your Aeroplan account. Date of benefit selection is irrelevant. It must be activated by the end of the calendar year.
- Benefit currently works on all aircraft with WiFi, except possibly rouge. Some rouge aircraft have reported having access to the Aeroplan sign in which was required for the Aeroplan benefit to work. It's unknown whether the benefit will be extended to those fleets in the future.
- The benefit says you can have up to 5 users but that is five unique devices in a one month period and not simultaneous usage. You will need to log off one device to use another device on the same flight. GoGo will apparently block if it sees too many devices in a one month period to avoid credential sharing.
- There are huge problems with the Aeroplan login for this benefit. There is a high likelihood that you will need to attempt to log in numerous times for it to work, and it may not work at all. Chatting with WiFi Onboard support should get you a one-time code for free WiFi for the flight.
On-Board WIFI (2013-2022)
Jan 30, 2019, 6:42 pm
#1081
Join Date: Oct 2009
Location: YUL
Programs: AC SE (*A Gold), Bonvoy Platinum Elite, Hilton Gold, Amex Platinum / AP Reserve, NEXUS, Global Entry
Posts: 5,694
I recently flew AC15 and paid for the WiFi pass for the entire flight. My opinion is that it is not worth it. Two and half hours into the flight WiFi was non-existent as we were over the Arctic. I think I got 5 hours (started using it again three hours prior to landing) of Internet out of a 15 hour flight and I paid the full price.
WiFi on AC16 is a much better value.
Jan 30, 2019, 7:38 pm
#1082
Join Date: Mar 2016
Posts: 83
Had both FIN 831 YYZ-YVR and FIN 850 YVR-TPE. What are the chances I hit 2 out of 4 with wifi!
currently over Russia and download speed was 57mbps on the 1 hour browsing package.
currently over Russia and download speed was 57mbps on the 1 hour browsing package.
Jan 30, 2019, 7:43 pm
#1083
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,803
Jan 30, 2019, 7:50 pm
#1084
Join Date: Mar 2016
Posts: 83
Should have bought some lottery tickets today!
Feb 3, 2019, 1:35 am
#1085
Join Date: Nov 2012
Location: BGI (ex-YYC, YYZ)
Programs: AC*G-E100K (once again)
Posts: 1,701
Does anyone know if the international flight wifi (i.e. the 777s) can be used with the monthly subscription passes purchased for domestic flights? (i.e. the $75.95 CAD per month)
Feb 3, 2019, 3:38 am
#1086
Join Date: May 2013
Location: YYT/YYC/TPE
Programs: AC SE, UA, National Exec Elite, Nexus, GE
Posts: 1,810
Feb 3, 2019, 2:07 pm
#1087
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,398
Wait what? So if I take the wifi option as a select privilege, it only applies to narrow bodies?
Edit: Nevermind, the Altitude plan definitely works on wide bodies
Edit: Nevermind, the Altitude plan definitely works on wide bodies
Feb 4, 2019, 9:14 am
#1088
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
Onboard AC 15 now at FL310
Testing Wi-Fi streaming....very slow and texts with photos are not delivered, email very slow but seems I can read FT
Testing Wi-Fi streaming....very slow and texts with photos are not delivered, email very slow but seems I can read FT
Feb 5, 2019, 11:50 am
#1089
Join Date: Jan 2016
Location: YQG
Programs: TK M&S Elite, Delta PM, *G, Skyteam ElitePlus, Nexus,
Posts: 40
The following 7M8 have had their Wi-Fi domes installed at AAR at YQG recently. I have only included the list of fins that are not already in the Wiki.
510,511,508,507,518,506
510,511,508,507,518,506
Feb 5, 2019, 12:55 pm
#1090
A FlyerTalk Posting Legend
Join Date: Sep 2012
Location: SFO
Programs: AC SE MM, BA Gold, SQ Silver, Bonvoy Tit LTG, Hyatt Glob, HH Diamond
Posts: 44,398
Could it be that AC is finally ahead of FT on publishing this?
Feb 5, 2019, 2:43 pm
#1091
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,803
Feb 14, 2019, 7:31 am
#1092
Join Date: Jan 2016
Location: YQG
Programs: TK M&S Elite, Delta PM, *G, Skyteam ElitePlus, Nexus,
Posts: 40
7M8 (521) just left YQG with the dome.
Feb 14, 2019, 10:40 am
#1093
Join Date: Jan 2013
Location: YVR
Programs: AC 100K SE (*G), Marriott P, SPG G, Hilton D
Posts: 611
anyone know if 843 has wifi?
Feb 14, 2019, 11:04 am
#1094
Suspended
Join Date: Sep 2014
Programs: AC SE100K-1MM, NH, DL, AA, BA, Global Entry/Nexus, APEC..
Posts: 18,877
@philelite
You can enter your route and date here on this AC page and it will tell you if your aircraft does or doesn't. Last minute swaps not included
https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html
You can enter your route and date here on this AC page and it will tell you if your aircraft does or doesn't. Last minute swaps not included
https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html
Feb 14, 2019, 11:06 am
#1095
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,803
@philelite
You can enter your route and date here on this AC page and it will tell you if your aircraft does or doesn't. Last minute swaps not included
https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html
You can enter your route and date here on this AC page and it will tell you if your aircraft does or doesn't. Last minute swaps not included
https://www.aircanada.com/ca/en/aco/...ard/wi-fi.html