Blocked seats for SEs and ACMM
May 1, 2012, 7:58 pm
#1
Original Poster
Join Date: Jul 2000
Location: AC Million Miler & long time SE; StarwoodPlat for 10+ yrs & lifetime Gold; Hilton Honours Diamond; IC Ambassador; AMEX Plat;Avis Presidents Club; Airmiles GOLD; and just about everything else!
Programs: aeroplan & 25+year loyalty
Posts: 3,822
Blocked seats for SEs and ACMM
I have reguested this so many times but AC never seems to be able to deliver what CP used to do for its elite members. Simply block the seat next to me esp on a small aircraft. That is all I have ever asked.
Today I flew from LGA to YOW and of course the flight was half full and I was placed next to someone else but all I wanted was one of the open rows.
I got one, but only at the last minute. My point is why cannot AC now in the year 2012 do what CPI did some 11 years ago? Really this means alot to those of us who fly alot and need some courtesy. It should be really easy to program this into the seat charts.
100k
Today I flew from LGA to YOW and of course the flight was half full and I was placed next to someone else but all I wanted was one of the open rows.
I got one, but only at the last minute. My point is why cannot AC now in the year 2012 do what CPI did some 11 years ago? Really this means alot to those of us who fly alot and need some courtesy. It should be really easy to program this into the seat charts.
100k
May 1, 2012, 8:34 pm
#4
Join Date: Dec 2009
Location: YYC - not the centre of the universe
Programs: AC*S100K 1MM, LH FTL, Hyatt Globalist, Accor Plat
Posts: 4,769
May 1, 2012, 8:59 pm
#5
Join Date: Oct 2009
Location: YVR
Programs: AC*SE MM, Marriott Titanium, National Executive
Posts: 1,589
I would also like to see his with the exception of preferred rows.
I wouldn't want to miss an exit row or bulkhead because someone else reserved the seat next to the one I want.
Anywhere else on the plane, I don't see a good reason why not. Heck, block off the row if I am sitting in Y so I can lie down (if there are enough empty seats).
I wouldn't want to miss an exit row or bulkhead because someone else reserved the seat next to the one I want.
Anywhere else on the plane, I don't see a good reason why not. Heck, block off the row if I am sitting in Y so I can lie down (if there are enough empty seats).
May 1, 2012, 9:03 pm
#6
Join Date: May 2007
Location: YYZ, but my heart is in Asia
Programs: AC-SE, CX-DM, DL-G, Hyatt-DM, Hilton-DM, Fairmont-Plt, Marriott-S, Accor-Plt, SPG-G, IHG-Plt
Posts: 4,396
May 1, 2012, 9:41 pm
#7
Join Date: Jun 2011
Location: YYZ
Programs: AC SE100K MM
Posts: 588
From what I can remember, LH does not do this on the long hauls. But for sure LX does.
If you look at the seat charts on EF, they are even recorded there as blocked.
Seat blocking would stop the whining on upgrades. OK maybe only a little. From me yes.
If you look at the seat charts on EF, they are even recorded there as blocked.
Seat blocking would stop the whining on upgrades. OK maybe only a little. From me yes.
May 1, 2012, 9:58 pm
#8
Join Date: Aug 2008
Location: Canada
Programs: AC*SE
Posts: 1,954
Wirelessly posted (Mozilla/5.0 (BlackBerry; U; BlackBerry 9790; en-GB) AppleWebKit/534.11+ (KHTML, like Gecko) Version/7.1.0.336 Mobile Safari/534.11+)
BMI used to do this for *Gs as well. I presume they are continuing with whatever they're new program is. It made it a real treat to travel on BMI.
BMI used to do this for *Gs as well. I presume they are continuing with whatever they're new program is. It made it a real treat to travel on BMI.
May 2, 2012, 1:09 am
#9
Original Poster
Join Date: Jul 2000
Location: AC Million Miler & long time SE; StarwoodPlat for 10+ yrs & lifetime Gold; Hilton Honours Diamond; IC Ambassador; AMEX Plat;Avis Presidents Club; Airmiles GOLD; and just about everything else!
Programs: aeroplan & 25+year loyalty
Posts: 3,822
Thanks everyone for your support on this long standing issue.
Lets hope that someone at AC is listening (Andrew?). It is really an annoyance for us Frequent Flyers to be stuck in a Y row with someone else when there are open rows elsewhere on the flight.
Frankly I do not care if I am in the front rows or the back as long as I have an open seat next to me. My recent flights from YOW to LGA show this record of indiscrinate service where absolutely no consideration is giving to FFers at all.
Yes, I can request a seat change at the gate but that is not the point. I always ask at the gate and I am slowing down the checkin line as a result. A simple bloc would speed up the process and leave everyone happy where it is possible.
100k
Lets hope that someone at AC is listening (Andrew?). It is really an annoyance for us Frequent Flyers to be stuck in a Y row with someone else when there are open rows elsewhere on the flight.
Frankly I do not care if I am in the front rows or the back as long as I have an open seat next to me. My recent flights from YOW to LGA show this record of indiscrinate service where absolutely no consideration is giving to FFers at all.
Yes, I can request a seat change at the gate but that is not the point. I always ask at the gate and I am slowing down the checkin line as a result. A simple bloc would speed up the process and leave everyone happy where it is possible.
100k
May 2, 2012, 1:28 am
#10
Join Date: Nov 2011
Location: Canada
Programs: AC E50K (*G), Westjet Gold
Posts: 788
I know they did, up until at least a few years ago, block seats next to SEs. I think it's a great idea, and I mean, if there are going to be empty seats, might as well leave them next to the top teir pax and make them happy! Maybe they could add this to just the SE benefits...chances are on full flights it wouldn't happen anyways, but for those times that it does, it could be VERY nice....
LH does for Sen and Hon members, and sometimes for *G! I find them to actually be really good about this, even though I'm only an AC*E! On european legs, this means that meal aside, you're practically in business class (same seating arrangement, priority ground service, elite baggage allowance/tag, etc)...
LH does for Sen and Hon members, and sometimes for *G! I find them to actually be really good about this, even though I'm only an AC*E! On european legs, this means that meal aside, you're practically in business class (same seating arrangement, priority ground service, elite baggage allowance/tag, etc)...
May 2, 2012, 3:40 am
#11
Join Date: Sep 2005
Programs: AC MM E50 , Former SPG, now Marriott LT Plat
Posts: 6,292
OK, say there are 3 empty seats on a flight, and 8 SE's in Y.
Boy are you going to hear a lot of grousing from the 5 who didn't get the empty
one.
Or should the seat assignments all be re-arranged at the last minute so the empty
seats are netween 2 SE's?
This would open a whole can of worms, maybe best if AC avoids it.
Boy are you going to hear a lot of grousing from the 5 who didn't get the empty
one.
Or should the seat assignments all be re-arranged at the last minute so the empty
seats are netween 2 SE's?
This would open a whole can of worms, maybe best if AC avoids it.
May 2, 2012, 4:52 am
#12
Join Date: Nov 2010
Location: YYZ
Programs: NEXUS; *A Gold
Posts: 990
I'm surprised to hear people (SE's especially) questioning the motives or lack of customer service from AC when we've seen a steady decline for quite some time.
The thought that someone exists with half a brain cell in HQ is laughable to begin with, but if they do exist the thought that they'd go to so much effort to 'block' a seat next to a SE is pure comedy. Once you've purchased the fare you're at their mercy (see thread about the guy who was bumped courtesy of an off duty employee).
To think that anyone from a first time flyer to a multi-million miler is truly appreciated is a joke and it doesn't appear to be getting any better any time soon. We can hold out hope for what should happen or what happens on other *A carriers but suffice it to say we're fighting a losing battle.
Just my 2 cents!
The thought that someone exists with half a brain cell in HQ is laughable to begin with, but if they do exist the thought that they'd go to so much effort to 'block' a seat next to a SE is pure comedy. Once you've purchased the fare you're at their mercy (see thread about the guy who was bumped courtesy of an off duty employee).
To think that anyone from a first time flyer to a multi-million miler is truly appreciated is a joke and it doesn't appear to be getting any better any time soon. We can hold out hope for what should happen or what happens on other *A carriers but suffice it to say we're fighting a losing battle.
Just my 2 cents!
May 2, 2012, 5:58 am
#13
Join Date: Sep 2009
Location: Ottawa, Ontario Canada
Programs: UA 1K, Hilton Honors Diamond. Priority Club Platinum. Emerald Club Executive Elite
Posts: 446
Thanks everyone for your support on this long standing issue.
Lets hope that someone at AC is listening (Andrew?). It is really an annoyance for us Frequent Flyers to be stuck in a Y row with someone else when there are open rows elsewhere on the flight.
Frankly I do not care if I am in the front rows or the back as long as I have an open seat next to me. My recent flights from YOW to LGA show this record of indiscrinate service where absolutely no consideration is giving to FFers at all.
Yes, I can request a seat change at the gate but that is not the point. I always ask at the gate and I am slowing down the checkin line as a result. A simple bloc would speed up the process and leave everyone happy where it is possible.
100k
Lets hope that someone at AC is listening (Andrew?). It is really an annoyance for us Frequent Flyers to be stuck in a Y row with someone else when there are open rows elsewhere on the flight.
Frankly I do not care if I am in the front rows or the back as long as I have an open seat next to me. My recent flights from YOW to LGA show this record of indiscrinate service where absolutely no consideration is giving to FFers at all.
Yes, I can request a seat change at the gate but that is not the point. I always ask at the gate and I am slowing down the checkin line as a result. A simple bloc would speed up the process and leave everyone happy where it is possible.
100k
AC...Backfill your planes...The loading/departures will be smoother.
AC...Block seats next to Elites/SE/*G. Other airlines do it?
Cost to AC to implement? probably $0.00 Benefit to implement? Untold benefits.
May 2, 2012, 7:10 am
#14
Join Date: Aug 2010
Location: YQR
Programs: AC*E35 and decreasing
Posts: 664
OK, say there are 3 empty seats on a flight, and 8 SE's in Y.
Boy are you going to hear a lot of grousing from the 5 who didn't get the empty
one.
Or should the seat assignments all be re-arranged at the last minute so the empty
seats are netween 2 SE's?
This would open a whole can of worms, maybe best if AC avoids it.
Boy are you going to hear a lot of grousing from the 5 who didn't get the empty
one.
Or should the seat assignments all be re-arranged at the last minute so the empty
seats are netween 2 SE's?
This would open a whole can of worms, maybe best if AC avoids it.