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Old Sep 30, 2011 | 7:21 am
  #1  
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eUpgrade for AC

Sorry if already discussed.

When can I do an eUpgrade request for an AC Tango Plus ticket.

4 Days before (after the flight leaves 4 days before)

or midnight of the 4 days before.

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Old Sep 30, 2011 | 7:24 am
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Originally Posted by ryanltan
Sorry if already discussed.

When can I do an eUpgrade request for an AC Tango Plus ticket.

4 Days before (after the flight leaves 4 days before)

or midnight of the 4 days before.

AC Elite
96 hours before flight departure.
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Old Sep 30, 2011 | 8:58 am
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4 days before flight departure and precisely the exact time the flight is scheduled for.

Lets say your flight is on Oct 4th at 2pm, you should be upgrading today(4 days before) at 2pm.
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Old Oct 5, 2011 | 9:59 am
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K I have a flight tomorrow. I went online Sunday and requested an Upgrade and it says WAITLIST.

How will I know If i get the upgrade?

Sunday there were 7 Empty J Seats now only 2 and still on waitlist.
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Old Oct 5, 2011 | 10:25 am
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If it clears before the flight, you will get an email to confirm.

If it doesn't not clear before day of, you will be transferred to the airport list - check in at 24 hours to help your priority and then check with the AC staff when you get at to the airport to make sure you are on the list.

Good luck!
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Old Oct 5, 2011 | 10:43 am
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Thanks.

guess does not matter even if i put my list on waitlist exactly 96 hours before flight. its not first come first serve.
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Old Oct 5, 2011 | 10:56 am
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Let us know what happened with your upgrade. ^
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Old Oct 5, 2011 | 5:30 pm
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Originally Posted by AskTravis
If it clears before the flight, you will get an email to confirm.

If it doesn't not clear before day of, you will be transferred to the airport list - check in at 24 hours to help your priority and then check with the AC staff when you get at to the airport to make sure you are on the list.

Good luck!
And thanks to IT glitches at AC. I still can't do OLCI for my first flight (but checked in for the second.. See my threat about hiring better monkeys) Even CSR was scratching his head on how this happened.
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Old Oct 5, 2011 | 5:47 pm
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Originally Posted by ryanltan
Thanks.

guess does not matter even if i put my list on waitlist exactly 96 hours before flight. its not first come first serve.
It is (apparently), more than 24 hours out.

You don't know how many people were on the waitlist already ahead of you at 96h.

These include: anyone with eCredits who purchased a Y or B fare at any time before 96h, Super Elites on any fare who waitlisted before you starting 7 days before the flight, and any Elites who squeezed in before you.

At 24 hours things get more nebulous. It is not FCFS. Status, fare, check-in time, and the phase of the moon also play roles.
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Old Oct 5, 2011 | 6:17 pm
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Originally Posted by zorn
It is (apparently), more than 24 hours out.

You don't know how many people were on the waitlist already ahead of you at 96h.

These include: anyone with eCredits who purchased a Y or B fare at any time before 96h, Super Elites on any fare who waitlisted before you starting 7 days before the flight, and any Elites who squeezed in before you.

At 24 hours things get more nebulous. It is not FCFS. Status, fare, check-in time, and the phase of the moon also play roles.
Whatever happened to DYKWIA?
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Old Oct 5, 2011 | 7:34 pm
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I just got Mrs DavidYYC an upgrade (as my nominee with no status) at exactly the 96 hour mark on AC 850 YYC-LHR.
I think (could be wrong though) that if there is no-one on the wait list, it is first come first served for E and their nominees to fight it out at the 96 hour mark.

The R number on this flight changed from R3 to R0 after the 7 day mark the back up to R1 then R2, before I upgraded.

If it was R1 when I did the request and there was another E who wished to upgrade themselves at the 96 hour mark, they would have lost out as my non status nominee got the last R seat at exactly the 96 hour point, he/she would lose out if their request came after mine.
There is no way that the system would know who wants an upgrade along with my nominee, until it is requested.

Last edited by DavidYYC; Oct 6, 2011 at 11:30 am Reason: Clarity
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Old Oct 6, 2011 | 9:42 am
  #12  
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We are both waitlisted for an upgrade for the YYZ-HAV flight tomorrow. I just looked at the availability and there is 1 R space open. Now does not AC's programming grab that one seat into R and upgrade one and waitlist the other?
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Old Oct 6, 2011 | 10:32 am
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Originally Posted by djjaguar64
We are both waitlisted for an upgrade for the YYZ-HAV flight tomorrow. I just looked at the availability and there is 1 R space open. Now does not AC's programming grab that one seat into R and upgrade one and waitlist the other?
In order for you both to be upgraded, R must be 2 or higher (it is an all or none deal for upgrading multiple people). The major downside is that any single traveler can grab that single R seat.

My suggestion is to cancel the waitlist and split your travel into separate PNR's (assuming your travel companion can be added as a nominee). If your nominee has no status, upgrade them first as you'll be more likely to have your upgrade clear at the gate than a non-status companion (of course seating arrangements may not be desirable by that time).
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Old Oct 6, 2011 | 11:17 am
  #14  
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Yep, got it, gee, grabbed that 1 R spot and break up the file. Now the other party is waitlisted. Don't think there is anyone else on the waitlist as the R spot was there for more than an hour. It refreshes every 15 mins. ^
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Old Oct 6, 2011 | 4:38 pm
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Requested 2 upgrades only got 1.....


oh welll
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