TA bookings, ease of eUpgrading
Jul 30, 2011 | 4:05 pm
#1
Original Poster
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,190
TA bookings, ease of eUpgrading
In the old system of certs, when a booking was made through a TA, we were only permitted to upgrade through the TA who had to make the request. Under the new system, has anyone had problems doing the online upgrading when the original ticket was issued by a TA?
Jul 30, 2011 | 4:34 pm
#2
Join Date: Dec 2009
Location: YFC
Programs: AC*SE100K; Marriott Titanium; NEXUS
Posts: 1,523
Have done this a few times now with no issues.
Jul 30, 2011 | 4:53 pm
#3
Join Date: Aug 2010
Location: YYJ
Programs: AC 100KSE
Posts: 272
Haven't had a problem with either system...
All my bookings are through the corporate TA and I have done the upgrades myself. I have always phoned AC, or this year, done the requests online, as I don't trust the TA to make the request as close to the allowed time as possible. AC never questioned it.
Jul 31, 2011 | 6:31 pm
#5
Join Date: Mar 2004
Location: Canada
Programs: Virtuoso TA, Four Seasons Pref Partner, Rosewood Elite TA, Ritz Carlton STARS TA
Posts: 4,859
This was only for a brief time.....AC reversed themselves after a short while. New eupgrades work no matter where your ticket is issued, as long as the name matches your AP account perfectly.