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Old Nov 16, 2015, 3:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: B747-437B
Guide to JNB (Oliver R. Tambo International Airport, Johannesburg, Republic of South Africa)


Welcome to the guide to JNB.

If your have any further questions that have not been answered after reading through, please do not hesitate to ask.

Bear in mind that the minimum connection times given below are the shortest connections allowed for tickets on a single PNR. It would be advisable to leave more time than this, particularly if you are arriving during the busy morning period. If you are travelling on two separate PNRs, add on at least an extra hour to the MCTs to allow for whatever delays the Travel Gods may throw at you.

Do note that procedures can change so this guide may not be accurate. If you notice anything has changed or there are any errors, just let me know.


International-Domestic Connection

Minimum connection time: 90 minutes

Once you have deplaned, simply follow the crowd to the immigration hall.
After going through passport control, you will need to collect your luggage and pass through customs irrespective of whether your bags have been tagged through to your final destination.
Exit into the public area and proceed up to departures level by way of the escalators which are opposite and to the left. The escalator can take trolleys.
If your bags have already been tagged through to your destination and you have your boarding passes for the onward domestic flight, you can use fast bag drop.
Otherwise you will need to check-in as normal.
Alternatively, you can use the baggage re-check desks on the left before exiting to the public area (NOTE : These are permanently closed now - Oct 2022).
If you would prefer to avoid the porters and taxi touts in the arrivals halls, there are escalators to the left of these desks which will take you to level 1. From there you will need to go up one more level to reach domestic departures. (NOTE : These escalators are out of service now - Oct 2022).

The domestic terminal is designated as a separate terminal (Terminal B) but do not be confused by this. All the terminals at JNB are under one roof so you barely notice that you are transferring between them.


Domestic-International Connection

If you can interline baggage, you can check it through from your initial departure point to your international destination. Once you land at JNB walk out to exit (ignore signs to go downstairs to baggage reclaim), keep walking through the shops/past the food court, around the atrium and there is a security/emigration point on your front right.

Please see post #106 for an illustrated guide.
[although there is no need to go up the moving walkway and then back down again - just come out of the domestic exit and keep walking straight on that level, which will bring you to the security/emigration point]


International-International Connection

Minimum connection time: 60 minutes

This is where things become a little more tricky.

If you arrive at a jetway, you will see a corridor heading towards International Transfers on the left just before the escalators down to passport control.
If you arrive at a remote stand and are bussed to the terminal, you will see the escalators on the left heading up to International Transfers as you enter the building.
Both these paths are well signposted and there is usually a staff member shouting out "International transit" and waving a sign to direct passengers.
When you go down the corridor, there is a transit immigration point before the transfer desks. Typically the wait here is 1-3 minutes, very much quicker than 'normal' immigration.
Your passport will be stamped with a "TRANSIT" stamp here even though you do not enter the country, and you must ensure that you have the required blank pages otherwise you may not be permitted to continue your transit and instead sent back to your originating point.

A few meters beyond the immigration checkpoint is the main transit information area which have desks for all the international airlines and handling agents.
If your bags have already been tagged through to your final destination, ensure that you give your connecting airline the tag numbers at this time so that they can verify them in their system.
If the tag numbers are not re-verified, they will not be loaded without manual intervention. This is not required if connecting from SAA to SAA flights however.

If your bags have not been tagged through, you will need to find a member of staff in International Transfers from your arriving airline.
Ask them to get one of their baggage services staff to pull your bags off the belt manually and coordinate with staff from your onward airline to retag them to your final destination.

This is a rather convoluted process and can take a long time.

Therefore, if your bags cannot be tagged all the way through, it is advisable to pass through immigration, collect your bags at baggage reclaim and clear customs.
After you clear customs but before you exit to the public area (the exit is a set of sliding doors on your right), you will see a series of baggage re-check desks on your left.
Proceed to these desks since they often have smaller queues and have your bags re-tagged.
Then head up the escalators to your left (do not exit the main doors into the public area) which emerge on the departures level.
Turn right when facing the Vodacom store and the departures security checkpoint is right in front of you.

You can do the entire transit and enter/exit South Africa in less than 5 minutes if your bags come out quickly.

If time permits, the safest option is to clear customs and re-check your bags as described above rather than rely on the interlining system at JNB.

Have a look at post #9 of this thread for pictures.

Originally posted by Ambassador BA304.

Luggage storage

This is taken from the whyjoburg.com web site (April 2016):

BagPort South Africa, the original company that provided a luggage storage service at OR Tambo International Airport, has changed its name.

It now operates as Ateck - from the same premises down the escalators at the main exit of Terminal A arrivals, on Basement Level 1, going towards the Parkade 2 (South).

Costs are : (NB : CASH ONLY! No Cards Accepted.)
0-5 hours: R70.00
6-12 hours: R80.00
12-24 hours: R90.00
24 hours or more: R90.00 per day.

Open 24 hours, every day of the year.

Contact details :
Tel : +27 (11) 390 2689
http://www.a-teck.co.za/or-tambo-airport-store-teck/
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JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

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Old Nov 26, 2019, 2:46 am
  #901  
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Originally Posted by Smiley90
Oh well.

Follow-up alternative plan/question: We're landing at 9:10am, the next connecting flights to HDS are either 10:15... or 13:05. What are the chances we can catch the 10:15 if booked as a separate ticket with only carry-on luggage, landing in J (so quickly off the plane)? If we miss it, will SAA try to put us on the 13:05 if not fully booked? Or conversely, if we book the 13:05 can we standby for the 10:15 if we somehow make it through transit really quickly?

Wish there was an 11am or 12am flight but ALAS...
I certainly would not risk that. An hour and 5 minutes is very very tight. Others here have certainly got more experience (I’m CPT based), but I would advise against it. I would expect SAA to charge you an arm and a leg as a ‘no show’.
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Old Nov 26, 2019, 9:59 pm
  #902  
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Originally Posted by thijsseh
I certainly would not risk that. An hour and 5 minutes is very very tight. Others here have certainly got more experience (I’m CPT based), but I would advise against it. I would expect SAA to charge you an arm and a leg as a ‘no show’.
I was worried you were gonna say that... Oh well, we'll miss the provided lunch I suppose!
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Old Dec 7, 2019, 3:09 pm
  #903  
 
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Hi All

Hi everyone, I have travelled a while back to JNB, the last time while going through international transfers they stamped my passport with 'transfer' for some unknown reason and used up pages in my passport. I have limited pages left so just wanted to know if they still stamp your passport while transiting through JNB and also what's all the checks or stops you have to make when you get of your flight towards the transit departure gates.

Thanks in advance.
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Old Dec 14, 2019, 1:09 am
  #904  
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I think it must be done

I think it must be done
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Old Dec 15, 2019, 3:00 am
  #905  
 
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Originally Posted by Rizzy1978
Hi everyone, I have travelled a while back to JNB, the last time while going through international transfers they stamped my passport with 'transfer' for some unknown reason and used up pages in my passport. I have limited pages left so just wanted to know if they still stamp your passport while transiting through JNB and also what's all the checks or stops you have to make when you get of your flight towards the transit departure gates.
Yes, they continue to stamp with the "TRANSIT" stamp.

Furthermore, you need to have TWO facing blank pages available, otherwise they will not permit you to transit and will return you to the point of origin. These pages must be blank at the time of arriving at the transit desk (not at the time of check-in at origin), so ensure that any departure immigration stamps do not take up any space on the last blank pages because that will cause problems in Johannesburg.
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Old Dec 15, 2019, 10:45 am
  #906  
 
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Originally Posted by B747-437B
Yes, they continue to stamp with the "TRANSIT" stamp.

Furthermore, you need to have TWO facing blank pages available, otherwise they will not permit you to transit and will return you to the point of origin. These pages must be blank at the time of arriving at the transit desk (not at the time of check-in at origin), so ensure that any departure immigration stamps do not take up any space on the last blank pages because that will cause problems in Johannesburg.
This part has always made me laugh, not once have an immigration officer scrolled enough to find two blank pages... they almost always stamp at the first available page where there's just about enough space for their stamp. (and yes I know the requirement is there, and seems to be enforced by some airlines...)
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Old Dec 15, 2019, 11:34 am
  #907  
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Indeed, some airlines (hello BA) enforce this despite TIMATIC stating only 1 is required.
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Old Dec 16, 2019, 9:18 am
  #908  
 
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Originally Posted by B747-437B
Furthermore, you need to have TWO facing blank pages available, otherwise they will not permit you to transit and will return you to the point of origin. These pages must be blank at the time of arriving at the transit desk (not at the time of check-in at origin), so ensure that any departure immigration stamps do not take up any space on the last blank pages because that will cause problems in Johannesburg.
This old information is still retained retained on a number of official websites but the requirements changed in South Africa some time ago - perhaps even in 2016. When they moved away from the entry stickers/exit stamps to entry and exit stamps this was reduced to 1 page and as Swanhunter pointed out TIMATIC was updated accordingly.

"Passports and passport replacing documents of all non-South African nationals must contain at least 1 unused visa page for entry/departure endorsements by South African Immigration Service. This does not include the page reserved for "Observations" or "Amendments and Endorsements"."

The airlines being stuck in the past are more of a concern than SA immigration.
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Old Dec 16, 2019, 10:06 am
  #909  
 
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Originally Posted by Steve_ZA
The airlines being stuck in the past are more of a concern than SA immigration.
I have guidance documents for airlines from SA immigration that unequivocally states that 2 blank facing pages are required to accept passengers traveling to SA. That supercedes anything that TIMATIC may put out. You can argue till you are blue in the face, but the 2 page standard is what SA immigration enforces.
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Old Jan 18, 2020, 6:10 am
  #910  
 
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Departing Johannesburg airport fast track?

Is there a fast track service for international flight departures? I recall the customs/immigration lines can be long.
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Old Jan 18, 2020, 6:53 am
  #911  
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Originally Posted by Larkin
Is there a fast track service for international flight departures? I recall the customs/immigration lines can be long.
No, there is not.

During the evening peak immigrations on the Terminal A side is a zoo, whereas the Terminal B side is usually quiet, sometimes only empty. Sometimes not even a handful of pax in line, and I can recall an instance where I was the only one.

Johan
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Old Jan 19, 2020, 2:08 am
  #912  
 
Join Date: Jan 2014
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JNB baggage trolleys/carts

May I ask if baggage trolleys/carts in the Intl JNB arrivals hall are free to use (like LHR) or do you need coins or a card to use them - thanks
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Old Jan 19, 2020, 4:31 am
  #913  
 
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Originally Posted by rog747
May I ask if baggage trolleys/carts in the Intl JNB arrivals hall are free to use (like LHR) or do you need coins or a card to use them - thanks
They are free to use.
rog747 likes this.
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Old Jan 31, 2020, 9:19 pm
  #914  
 
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I'm reading through this thread and am getting a bit nervous. We are flying JFK > JNB > CPT in late August through SAA. We're arriving in JNB at 08:05am (a Saturday) and our connection leaves at 09:55am. We are on business class (P). Will this be enough time, or should we look into hiring BidAir or a similar service? I'm seeing mixed feedback, but this thread goes back many years. Thanks in advance...
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Old Feb 1, 2020, 12:53 am
  #915  
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Originally Posted by crashfirephoenix
Will this be enough time
If you don't make it, they will put you on the next flight. There will be plenty, assuming SAA will still be in business in August.

Johan
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