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Old Nov 16, 2015, 3:09 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: B747-437B
Guide to JNB (Oliver R. Tambo International Airport, Johannesburg, Republic of South Africa)


Welcome to the guide to JNB.

If your have any further questions that have not been answered after reading through, please do not hesitate to ask.

Bear in mind that the minimum connection times given below are the shortest connections allowed for tickets on a single PNR. It would be advisable to leave more time than this, particularly if you are arriving during the busy morning period. If you are travelling on two separate PNRs, add on at least an extra hour to the MCTs to allow for whatever delays the Travel Gods may throw at you.

Do note that procedures can change so this guide may not be accurate. If you notice anything has changed or there are any errors, just let me know.


International-Domestic Connection

Minimum connection time: 90 minutes

Once you have deplaned, simply follow the crowd to the immigration hall.
After going through passport control, you will need to collect your luggage and pass through customs irrespective of whether your bags have been tagged through to your final destination.
Exit into the public area and proceed up to departures level by way of the escalators which are opposite and to the left. The escalator can take trolleys.
If your bags have already been tagged through to your destination and you have your boarding passes for the onward domestic flight, you can use fast bag drop.
Otherwise you will need to check-in as normal.
Alternatively, you can use the baggage re-check desks on the left before exiting to the public area (NOTE : These are permanently closed now - Oct 2022).
If you would prefer to avoid the porters and taxi touts in the arrivals halls, there are escalators to the left of these desks which will take you to level 1. From there you will need to go up one more level to reach domestic departures. (NOTE : These escalators are out of service now - Oct 2022).

The domestic terminal is designated as a separate terminal (Terminal B) but do not be confused by this. All the terminals at JNB are under one roof so you barely notice that you are transferring between them.


Domestic-International Connection

If you can interline baggage, you can check it through from your initial departure point to your international destination. Once you land at JNB walk out to exit (ignore signs to go downstairs to baggage reclaim), keep walking through the shops/past the food court, around the atrium and there is a security/emigration point on your front right.

Please see post #106 for an illustrated guide.
[although there is no need to go up the moving walkway and then back down again - just come out of the domestic exit and keep walking straight on that level, which will bring you to the security/emigration point]


International-International Connection

Minimum connection time: 60 minutes

This is where things become a little more tricky.

If you arrive at a jetway, you will see a corridor heading towards International Transfers on the left just before the escalators down to passport control.
If you arrive at a remote stand and are bussed to the terminal, you will see the escalators on the left heading up to International Transfers as you enter the building.
Both these paths are well signposted and there is usually a staff member shouting out "International transit" and waving a sign to direct passengers.
When you go down the corridor, there is a transit immigration point before the transfer desks. Typically the wait here is 1-3 minutes, very much quicker than 'normal' immigration.
Your passport will be stamped with a "TRANSIT" stamp here even though you do not enter the country, and you must ensure that you have the required blank pages otherwise you may not be permitted to continue your transit and instead sent back to your originating point.

A few meters beyond the immigration checkpoint is the main transit information area which have desks for all the international airlines and handling agents.
If your bags have already been tagged through to your final destination, ensure that you give your connecting airline the tag numbers at this time so that they can verify them in their system.
If the tag numbers are not re-verified, they will not be loaded without manual intervention. This is not required if connecting from SAA to SAA flights however.

If your bags have not been tagged through, you will need to find a member of staff in International Transfers from your arriving airline.
Ask them to get one of their baggage services staff to pull your bags off the belt manually and coordinate with staff from your onward airline to retag them to your final destination.

This is a rather convoluted process and can take a long time.

Therefore, if your bags cannot be tagged all the way through, it is advisable to pass through immigration, collect your bags at baggage reclaim and clear customs.
After you clear customs but before you exit to the public area (the exit is a set of sliding doors on your right), you will see a series of baggage re-check desks on your left.
Proceed to these desks since they often have smaller queues and have your bags re-tagged.
Then head up the escalators to your left (do not exit the main doors into the public area) which emerge on the departures level.
Turn right when facing the Vodacom store and the departures security checkpoint is right in front of you.

You can do the entire transit and enter/exit South Africa in less than 5 minutes if your bags come out quickly.

If time permits, the safest option is to clear customs and re-check your bags as described above rather than rely on the interlining system at JNB.

Have a look at post #9 of this thread for pictures.

Originally posted by Ambassador BA304.

Luggage storage

This is taken from the whyjoburg.com web site (April 2016):

BagPort South Africa, the original company that provided a luggage storage service at OR Tambo International Airport, has changed its name.

It now operates as Ateck - from the same premises down the escalators at the main exit of Terminal A arrivals, on Basement Level 1, going towards the Parkade 2 (South).

Costs are : (NB : CASH ONLY! No Cards Accepted.)
0-5 hours: R70.00
6-12 hours: R80.00
12-24 hours: R90.00
24 hours or more: R90.00 per day.

Open 24 hours, every day of the year.

Contact details :
Tel : +27 (11) 390 2689
http://www.a-teck.co.za/or-tambo-airport-store-teck/
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JNB / Johannesburg Airport - Connections, Facilities, Layovers, etc.

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Old Dec 5, 2017, 9:15 am
  #661  
 
Join Date: Jul 2015
Posts: 4
I am trying to book a domestic SA flight from JNB but need a recommendation on what to do. Our flight lands at 5:35pm via Delta at JNB. We then want to fly on to CPT. The two options I see are a 7:50pm BA flight or a 9:15pm SAA flight. So two questions, is 7:50pm cutting it too close to transfer from international to domestic and get our bags from Delta to BA? Or should we play it safe and do the later SAA flight? Secondly, is there a way to get our bags transferred on to the BA or SAA flight without having to do the whole re-check in process?
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Old Dec 5, 2017, 12:23 pm
  #662  
 
Join Date: Jul 2005
Posts: 1,077
Last question first, should help with first question.

Originally Posted by jordbus
Secondly, is there a way to get our bags transferred on to the BA or SAA flight without having to do the whole re-check in process?
No.


Originally Posted by jordbus
I am trying to book a domestic SA flight from JNB but need a recommendation on what to do. Our flight lands at 5:35pm via Delta at JNB. We then want to fly on to CPT. The two options I see are a 7:50pm BA flight or a 9:15pm SAA flight. So two questions, is 7:50pm cutting it too close to transfer from international to domestic and get our bags from Delta to BA? Or should we play it safe and do the later SAA flight?
Just a shade over 2 hrs is cutting it fine, esp. with the long immigration lines at that hour and the need to recheck the bags. I'd go with the later flight. I don't have the sked in front of me right now but there is often an earlier SAA flight (maybe 1.25 hrs earlier, I think) that, if you're nice and there's space and the agent is in a good mood, they might just dump you on that flight to get you out of dodge.
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Old Dec 8, 2017, 12:53 pm
  #663  
 
Join Date: Apr 2015
Posts: 71
Wondering if anyone knows when the domestic JNB SLOW lounge toilets/shower rooms are scheduled to be completed by? Am next due to be there in a fortnight.
Beecharmer is offline  
Old Dec 23, 2017, 11:49 am
  #664  
 
Join Date: Dec 2017
Posts: 2
Originally Posted by amitdave7377
Since transit visas are no more issued and we can transit at OR Tambo JNB, emirates should not have issue. i am thinking what if i only carry, carryon baggage and move to transit area, get a boarding pass issued by air namibia at their help desk.
Will it be possible.

Ofcourse i shall have to arrange all clothes etc at Windhoek then.
Hi,

I just wanted to follow up with this and hear how your experience went. I'm in a similar situation -- Indian passport holder with two separate PNRs. I'm going from BOM - JNB on Ethiopian, and then from JNB - SHO on SAA. I won't be able to claim my SAA boarding pass until I get to JNB and wanted to confirm that that I can do that without a South African visa. To be clear, I'm not checking in any luggage; carry on only. I'm hoping I can just get off at JNB, go through international transfers, pass through biometric capturing and then get my boarding pass all without leaving the transit area (and hence without needing a visa). Could you or anyone else confirm? Thanks!
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Old Dec 24, 2017, 6:53 pm
  #665  
 
Join Date: May 2013
Posts: 6,349
Originally Posted by Alleria
Hi,

I just wanted to follow up with this and hear how your experience went. I'm in a similar situation -- Indian passport holder with two separate PNRs. I'm going from BOM - JNB on Ethiopian, and then from JNB - SHO on SAA. I won't be able to claim my SAA boarding pass until I get to JNB and wanted to confirm that that I can do that without a South African visa. To be clear, I'm not checking in any luggage; carry on only. I'm hoping I can just get off at JNB, go through international transfers, pass through biometric capturing and then get my boarding pass all without leaving the transit area (and hence without needing a visa). Could you or anyone else confirm? Thanks!
It is doable. After the passport check but before going through security you enter a round transit area with all the airline desks. You can pick your BP up there.

I transit JNB regularly and have never done biometrics on a transit.
simons1 is offline  
Old Dec 25, 2017, 1:05 am
  #666  
 
Join Date: Dec 2017
Posts: 2
Thanks!

Originally Posted by simons1
It is doable. After the passport check but before going through security you enter a round transit area with all the airline desks. You can pick your BP up there.

I transit JNB regularly and have never done biometrics on a transit.
Thank you! So I take it you don't need a boarding pass to go through security and reach the transit area? A printout of my ticket will do? Thanks again for the help!
Alleria is offline  
Old Jan 1, 2018, 5:19 am
  #667  
 
Join Date: May 2013
Posts: 6,349
Originally Posted by Alleria
Thank you! So I take it you don't need a boarding pass to go through security and reach the transit area? A printout of my ticket will do? Thanks again for the help!
I have never been asked. Just a passport which they will stamp.
simons1 is offline  
Old Jan 8, 2018, 10:20 am
  #668  
 
Join Date: May 2013
Posts: 47
A friend of mine is flying CPT - JNB - TLV on SA / LY, on a single itinerary/PNR.
He just checked in with SA at Cape Town, and was told that he'll have to collect his bags at JNB, and checkin separately with LY.
Is this normal? Is it special for LY? I read upthread that domestic to international transfers the bags are usually checked through, especially if it's one ticket.
Should he have tried to convince them to check his bags through?

His connection in JNB is only two hours, and he also needs to change terminals, so he is worried he might not have enough time, especially if LY have extra security checks (which they usually do, AFAIK).
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Old Jan 8, 2018, 10:24 am
  #669  
 
Join Date: Oct 2015
Location: Economy, mostly :(
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Originally Posted by yitzc
A friend of mine is flying CPT - JNB - TLV on SA / LY, on a single itinerary/PNR.
He just checked in with SA at Cape Town, and was told that he'll have to collect his bags at JNB, and checkin separately with LY.
Is this normal? Is it special for LY? I read upthread that domestic to international transfers the bags are usually checked through, especially if it's one ticket.
Should he have tried to convince them to check his bags through?

His connection in JNB is only two hours, and he also needs to change terminals, so he is worried he might not have enough time, especially if LY have extra security checks (which they usually do, AFAIK).
LY IS El Al right? If so they have super strict baggage interviews and checks and that might be the reason. Also having a single ticket doesn't always mean interlining is possible.
skywardhunter is offline  
Old Jan 8, 2018, 10:34 am
  #670  
 
Join Date: May 2013
Posts: 47
Originally Posted by skywardhunter
LY IS El Al right? If so they have super strict baggage interviews and checks and that might be the reason. Also having a single ticket doesn't always mean interlining is possible.
Yes, it's El Al. That makes sense.
I assumed they have an interline agreement as they market each others flights, but I didn't check on expertflyer.
Thanks!
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Old Jan 23, 2018, 1:46 pm
  #671  
TTT
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Considering the following:

CPT-JNB BA6418 (Operated by Kulula) 16:00-18:00 (Coach)
JNB-LHR VS602 20:20 (Business)

Separate tickets, will have a bag. Good idea?
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Old Jan 23, 2018, 2:18 pm
  #672  
 
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
Originally Posted by TTT
Considering the following:

CPT-JNB BA6418 (Operated by Kulula) 16:00-18:00 (Coach)
JNB-LHR VS602 20:20 (Business)

Separate tickets, will have a bag. Good idea?
It would probably be ok, but to be on the safe side I would take a CPT-JNB flight an hour earlier.
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Old Jan 23, 2018, 2:32 pm
  #673  
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Originally Posted by Ditto
It would probably be ok, but to be on the safe side I would take a CPT-JNB flight an hour earlier.
Thank you! Does the answer change if I fly Mango instead of the Kulula flight? The Mango flight is at 15:10-17:05.
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Old Jan 24, 2018, 6:20 am
  #674  
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Originally Posted by TTT
Thank you! Does the answer change if I fly Mango instead of the Kulula flight? The Mango flight is at 15:10-17:05.
That would be the earlier flight that I (and probably Ditto) would be recommending. Means that if something does go wrong and that Mango flight is cancelled/seriously delayed, you can still get the later Kulula flight and make the VS flight.
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Old Jan 24, 2018, 7:06 am
  #675  
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Originally Posted by Stewie Mac
That would be the earlier flight that I (and probably Ditto) would be recommending. Means that if something does go wrong and that Mango flight is cancelled/seriously delayed, you can still get the later Kulula flight and make the VS flight.
Many thanks! I appreciate the help.

Would love any thoughts on the following flight options:

Option 1
Virgin USA-LHR-JNB
Mango/Virgin CPT-JNB-LHR-USA

Option 2
KLM USA-AMS-JNB
KLM CPT-AMS-USA

Option 2 is ~12% more expensive than Option 1
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