Limited SH inflight service from today (1 Dec)
Dec 1, 2020, 7:48 am
#2
Original Poster
Join Date: Aug 2008
Location: Dublin, Ireland
Programs: Aer Lingus AerClub Concierge, BA Silver
Posts: 409
Dec 1, 2020, 8:40 am
#3
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
Nothing fresh so...
The Chicken & Stuffing sandwich was the most profitable item on the menu, it will return even though EI keep trying to kill it off
The Chicken & Stuffing sandwich was the most profitable item on the menu, it will return even though EI keep trying to kill it off
Dec 5, 2020, 5:44 am
#5
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,735
Reminded me of this article about Ryanair:
Originally Posted by The Economist
Slightly more surprisingly, the airline has become huge in the catering world as well. “We’re the largest seller of ham-and-cheese panini in Europe”, claims Neil Sorahan, the airline’s finance director. He likens its food-and-drink sales to putting “the equivalent of 455 7/11s [convenience stores] in the sky every day”. And with the airline’s announcement on July 29th that profits had fallen 21% year-on-year in the three months to the end of June, Mr Sorahan’s panini takings are more crucial than ever.
Dec 5, 2020, 9:14 am
#7
Join Date: Jan 2014
Location: EIDW
Programs: Aer Lingus Concierge, Radisson Rewards Platinum, BW Diamond, Hilton Gold
Posts: 1,968
They killed the Chicken and Stuffing back about 6 years ago, apparently marketing thought a pastrami sandwich would be the real deal that everyone really wanted. Took about 6 months and the chicken and stuffing returned. Cabin crew rarely sold a pastrami sandwich but regularly would run out of chicken and stuffing sandwich.
Dec 5, 2020, 11:34 am
#8
Original Poster
Join Date: Aug 2008
Location: Dublin, Ireland
Programs: Aer Lingus AerClub Concierge, BA Silver
Posts: 409
Dec 16, 2020, 4:48 am
#9
Join Date: Oct 2019
Posts: 233
Dec 20, 2020, 5:16 pm
#10
Join Date: Jun 2016
Programs: BAEC Silver
Posts: 58
I travelled a week ago from LHR-DUB in AerSpace on the A330.
Lounge in T2 was open. Food options were poor - soup of the day (chicken from a packet) and a choice of three bread rolls, plus carrot or fruit cake (which ran out by the time I requested). These options, plus most hot & alcoholic drinks were ordered from an app and then your name appeared on TV screens dotted around the lounge which eventually beckoned you to a collection point to pick your order - a slightly more creepy version of Argos as everyone was somehow invested in each other’s ordering habits as they unfolded on the screens in front of you. Wouldn’t table service be a better option? The buffet area is set up with packaged snacks and fridges with individual bottles / cans of soft drinks, beer, wine and water. I liked that set up and it did feel quite COVID secure despite being buffet style.
Boarding was uneventful, the seat was a nice and comfortable treat for the short flight. The trolley came around and the AerSpace cabin was indeed offered a free drink and snack. I ordered a spirit and mixer and was told rather brusquely that “you have to pay for that”, which I queried given the cabin and the CC wasn’t particularly helpful in explaining how it worked, what was included etc (e.g. would my mixer at least be complimentary). It turns out the complimentary service is tea/coffee and a chocolate bar or similar. Tea and a twix for me. Before we knew it we were on approach into Dublin.
Nothing particularly remarkable about this flight. I was underwhelmed by the friendliness of the staff in the lounge and on board - it was my first EI flight in many years, usually BA, and I thought with the “cead mile failte” reputation which Ireland prides itself on, EI would embody some of that and even outstrip BA. Sadly not this night. I also find the complimentary service offered by AerSpace being limited to one of two drinks and a chocolate bar to be quite cheap and tacky attempt at a business-like fare. It’s positioned similarly to a European business class product so they should offer more selection to be competitive.
Lounge in T2 was open. Food options were poor - soup of the day (chicken from a packet) and a choice of three bread rolls, plus carrot or fruit cake (which ran out by the time I requested). These options, plus most hot & alcoholic drinks were ordered from an app and then your name appeared on TV screens dotted around the lounge which eventually beckoned you to a collection point to pick your order - a slightly more creepy version of Argos as everyone was somehow invested in each other’s ordering habits as they unfolded on the screens in front of you. Wouldn’t table service be a better option? The buffet area is set up with packaged snacks and fridges with individual bottles / cans of soft drinks, beer, wine and water. I liked that set up and it did feel quite COVID secure despite being buffet style.
Boarding was uneventful, the seat was a nice and comfortable treat for the short flight. The trolley came around and the AerSpace cabin was indeed offered a free drink and snack. I ordered a spirit and mixer and was told rather brusquely that “you have to pay for that”, which I queried given the cabin and the CC wasn’t particularly helpful in explaining how it worked, what was included etc (e.g. would my mixer at least be complimentary). It turns out the complimentary service is tea/coffee and a chocolate bar or similar. Tea and a twix for me. Before we knew it we were on approach into Dublin.
Nothing particularly remarkable about this flight. I was underwhelmed by the friendliness of the staff in the lounge and on board - it was my first EI flight in many years, usually BA, and I thought with the “cead mile failte” reputation which Ireland prides itself on, EI would embody some of that and even outstrip BA. Sadly not this night. I also find the complimentary service offered by AerSpace being limited to one of two drinks and a chocolate bar to be quite cheap and tacky attempt at a business-like fare. It’s positioned similarly to a European business class product so they should offer more selection to be competitive.