12 month status extension for Gold card holders rolling out - Silver awaiting info
#661
Join Date: May 2013
Location: GVA, BSL, ZRH
Programs: A3*, HH, club carlson: all gold and bonvoy plat
Posts: 466
#662
Join Date: Nov 2013
Location: MEL
Posts: 25
Maybe she meant 2019. In any case, I haven't flown Aegean since 2017. I was promised a six-month extension last week (through the twitter support) but they're not willing to honour that anymore, so I'm down to silver this week.
#663
Ambassador: World of Hyatt
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,236
According to the customer service agent, who put me on hold to check the terms and conditions, this is indeed the policy for a 6-month extension in May 2022. She said at least two flights with Aegean or Olympic since 2020.
Maybe she meant 2019. In any case, I haven't flown Aegean since 2017. I was promised a six-month extension last week (through the twitter support) but they're not willing to honour that anymore, so I'm down to silver this week.
Maybe she meant 2019. In any case, I haven't flown Aegean since 2017. I was promised a six-month extension last week (through the twitter support) but they're not willing to honour that anymore, so I'm down to silver this week.
#665
Join Date: Feb 2003
Location: San Francisco
Programs: Marriott Titanium, HH Diamond, A3-Gold
Posts: 204
Extension Reveral
While I appreciate the extensions A3 has offered during the pandemic, this very short-notice puts me in a bit of a bind.
In February, I booked a trip from the US to Greece in May with 4 flight segments before 23 May and 4 after so that I could chalk up 2 years' worth in one fell swoop as I won't be able to travel much next year. After receiving the email, I immediately called the A3 Gold Hotline and was told to write them an email explaining the situation. I received a case # and a pro-forma email response and hope to hear something positive before my trip begins on 10 May. Other than having to manually change my renewal date in their system, I can't think of how not extending me could be detrimental to A3 in any way.
In February, I booked a trip from the US to Greece in May with 4 flight segments before 23 May and 4 after so that I could chalk up 2 years' worth in one fell swoop as I won't be able to travel much next year. After receiving the email, I immediately called the A3 Gold Hotline and was told to write them an email explaining the situation. I received a case # and a pro-forma email response and hope to hear something positive before my trip begins on 10 May. Other than having to manually change my renewal date in their system, I can't think of how not extending me could be detrimental to A3 in any way.
#666
Join Date: Jul 2019
Posts: 1,332
By the way did you receive an extension 6 months ago or is your status still alive thanks to the original 6-month extension and the additional 12-month one from 2021?
#667
Join Date: Feb 2015
Location: Paris
Programs: Miles&Bonus *G
Posts: 318
#669
Join Date: Apr 2019
Programs: SAS Gold, Aegean Gold, Marriott Titanium, Hilton Gold
Posts: 207
#670
Join Date: Jun 2014
Location: BNE TPE KHH
Programs: A3*Gold JL*Diamond HH*Gold
Posts: 23
I have also had my status extension reverted.
You basically contact them through Aegean website, contact-email us. You fill out the form, then you get a Customer Relation number. After 2 days, Aegean will reply you to double check that’s what you want. Then they will get the Loyalty Division department to sort it out. After another 2 days, they will reply to you that your status extension have been reverted. That’s how it goes for me. Hope this helps
You basically contact them through Aegean website, contact-email us. You fill out the form, then you get a Customer Relation number. After 2 days, Aegean will reply you to double check that’s what you want. Then they will get the Loyalty Division department to sort it out. After another 2 days, they will reply to you that your status extension have been reverted. That’s how it goes for me. Hope this helps
#671
Join Date: Feb 2003
Location: San Francisco
Programs: Marriott Titanium, HH Diamond, A3-Gold
Posts: 204
Reversal of Extension
As I stated in my previous post, I called the Gold Hotline and was told to send an email through the website explaining why I didn't want the extension. I immediately received a case number and then a pro-forma email to confirm they had received my request. Within a week, the extension had been removed from my account.
#672
Join Date: Sep 2010
Location: England
Posts: 411
Missing 1040 tier miles to retain Gold, due to expire on Friday. Decided to book a quick dash to Greece, arriving at SKG at 11.59 p.m. tomorrow - literally the last minute of my earning year! Or so I thought. While checking upgrade availability I noticed that my last remaining coupon is now valid until November, which I thought was odd.
Upon further investigation it turns out my status has been extended by another 6 months. This must have happened over the past day or two, as my account definitely still had the May expiry date when I last checked this past weekend. No email notification yet. Glad I spotted it before booking! 😅
Upon further investigation it turns out my status has been extended by another 6 months. This must have happened over the past day or two, as my account definitely still had the May expiry date when I last checked this past weekend. No email notification yet. Glad I spotted it before booking! 😅
#674
Join Date: Sep 2010
Location: England
Posts: 411
Honestly a bit sad to find myself without an excuse for a quick escape to Greece. Thanks a lot, Aegean... 😑
#675
Join Date: Jan 2011
Posts: 491
I've only gotten one six month extension, at the beginning of the Covid era.
Last edited by znke252; May 16, 2022 at 7:39 pm