Mileage in booking page wrong, or?
#1
Original Poster
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,099
Mileage in booking page wrong, or?
I was helping a friend book a flight from HER-BER via Athens. However, on the website, it shows how many miles would be earned per booking and it looks like the domestic earnings. I presume this is an error, but wanted to make sure. Sorry if somebody has already posted on this before. He would earn the full normal mileage for this trip as two individual segments, correct?
#2
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Yes, most certainly an error. You would get miles for both segments as per the miles calculator.
Sometimes the search engine doesn't calculate the miles correctly. If in doubt, check the calculator.
Sometimes the search engine doesn't calculate the miles correctly. If in doubt, check the calculator.
#4
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
True, but I think the problem here is that Aegean don't seem to have the new BER airport correctly entered into all their systems. Actually, I contacted them about this in June that BER wasn't in their award search engine, but they later contacted me to confirm they had added it.
The calculator still only has TXL. That's probably why the miles are only showing for the HER-ATH leg in the example. I suspect that when the new airport opens there will be a lot of claims for missing miles.
The calculator still only has TXL. That's probably why the miles are only showing for the HER-ATH leg in the example. I suspect that when the new airport opens there will be a lot of claims for missing miles.
#5
Original Poster
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,099
True, but I think the problem here is that Aegean don't seem to have the new BER airport correctly entered into all their systems. Actually, I contacted them about this in June that BER wasn't in their award search engine, but they later contacted me to confirm they had added it.
The calculator still only has TXL. That's probably why the miles are only showing for the HER-ATH leg in the example. I suspect that when the new airport opens there will be a lot of claims for missing miles.
The calculator still only has TXL. That's probably why the miles are only showing for the HER-ATH leg in the example. I suspect that when the new airport opens there will be a lot of claims for missing miles.
#6
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,566
Apologies accepted () but, still, the third flight indicated on your itinerary (MUC-TXL, A3 1586) is a code-share with LH 1936 and is not flown on A3 metal.
#7
Join Date: Jul 2014
Location: Wedged somewhere between BTS and VIE ✈
Programs: Star Alliance Gold (A3 Gold), Oneworld Emerald (BA Gold), Hilton Diamond
Posts: 6,338
Lufthansa codeshare flights are not offered by Aegean as GoLight, so the flights mentioned in the screengrab were obviously all A3/OA.
#8
Join Date: May 2008
Location: ARN
Posts: 3,471
At the bottom of the OP's post is the following information:
So, obviously, the itinerary is for flights A3 7301 (Olympic) HER-ATH, A3 802 (Aegean) ATH-MUC, and A3 1586 (Lufthansa) MUC-BER. He should receive regular A3 mileage for the first two flights, but not for the LH flight.
So, obviously, the itinerary is for flights A3 7301 (Olympic) HER-ATH, A3 802 (Aegean) ATH-MUC, and A3 1586 (Lufthansa) MUC-BER. He should receive regular A3 mileage for the first two flights, but not for the LH flight.
#10
Original Poster
Join Date: Feb 2012
Location: Amsterdam
Programs: A3, BA, OZ,
Posts: 1,099
At the bottom of the OP's post is the following information:
So, obviously, the itinerary is for flights A3 7301 (Olympic) HER-ATH, A3 802 (Aegean) ATH-MUC, and A3 1586 (Lufthansa) MUC-BER. He should receive regular A3 mileage for the first two flights, but not for the LH flight.
So, obviously, the itinerary is for flights A3 7301 (Olympic) HER-ATH, A3 802 (Aegean) ATH-MUC, and A3 1586 (Lufthansa) MUC-BER. He should receive regular A3 mileage for the first two flights, but not for the LH flight.
That is indeed the next flight on the list. Again apologies. Ha. I guess I thought it was obvious because I wasn't thinking of the mixed messages and when I said in my OP that the trip was 'via ATH' I thought this was indicating that it was a one stop itinerary via ATH. Ha. But fortunately at least somebody understood me. Ha. This trip has been booked and it is indeed a trip from HER-ATH-BER. Both flights on Aegean metal. (Though obviously with HER-ATH having an Aegean codeshare for an Olympic flight operated by Aegean)