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1 year of elite status extension benefit for new parents.

1 year of elite status extension benefit for new parents.

Old Jan 27, 2020, 12:56 pm
  #46  
 
Join Date: May 2013
Location: GVA, BSL, ZRH
Programs: A3*, HH, club carlson: all gold and bonvoy plat
Posts: 466
Originally Posted by malmostoso
I filed the request to extend status for my wife more than a month ago following the procedure on the website, received a case number but haven't heard back. Is it worth chasing them or are more than 5 weeks standard procedure?

There's time until November so I'm not in a hurry, but anyway I'd rather have it done sooner than later.
In my last year's experience, it only took a couple of days. I'd probably give them a call.
Artemio is offline  
Old Jan 28, 2020, 12:13 am
  #47  
 
Join Date: Jul 2013
Location: AMS/RTM
Posts: 2,829
Originally Posted by Artemio
In my last year's experience, it only took a couple of days. I'd probably give them a call.
I followed up on Twitter and they got back to my wife promptly. However the reply we got was a bit odd, extending the status to 23/11/2020 which is already the expiration date of her status as earned in 2019. I was expecting a new extension to 23/11/2021. I wrote back and asked them to check.
malmostoso is offline  

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