Mar 9, 2015, 6:33 am
Last edit by: Gnopps
*** MOD NOTE: Please do not remove ***
A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.
Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
A friendly reminder that Flyertalk is not a marketplace, and nothing may be offered (or solicited) for sale or barter within the general forums - which includes offering vouchers for free. For those with sufficient posts and length of membership, trading/exchange is allowed solely within Coupon Connection, and then only in accordance with the specific rules of that forum.
Please do not attempt to solicit, sell or trade upgrade vouchers within this forum. Posts will be deleted and the members concerned potentially subject to disciplinary action. **Please note that this includes directly using the PM system to do so without first posting in Coupon Connection**. Thanks for your co-operation.
Criteria
- You must be travelling on A3 or OA metal - codeshares are not included.
- The original ticket must be issued on either A3 (390) or OA (050) ticket stock.
- Only revenue (paid) tickets, in fare classes other than U, P & T on a GoLight fare basis, can be upgraded, but not redemption tickets.
- All flights on the ticket must be on A3 or OA metal.
- There must be award availability in I-class for the upgrades to clear. You can check this by logging in to M&B then going to https://en.aegeanair.com/milesandbon...t/spend-miles/ The results page will initially be a calendar. To see Business availability, you have to click through to the next step. (You can also use a free or paid tool such as ANA website, UA website (looking for saver award space), Aeroplan, AwardNexus or ExpertFlyer to check for availability.)
- One coupon per person per journey leg is required - so, for example, TXL-ATH-SKG and return via the same route would require four coupons per person.
- Anyone can be upgraded using the coupons - you do not have to be travelling on the same booking or even the same plane.
Procedure
- Call A3 to request the upgrade. The phone numbers are listed at https://aegeanairlines.custhelp.com/ (most of them should go to the same call centre in Greece).
- If successful, a new ticket will be issued (with a new number). The PNR will remain unchanged.
- You are liable for any extra taxes applicable to Business Class (e.g. APD from the UK). Sometimes this gets charged, sometimes it doesn't - if it's due and you're not charged because the agent forgets, you've just been lucky.
- If there's no immediate I-class availability, you can ask to be waitlisted for upgrade. The ability to waitlist was reported to have been removed in August 2016, but was again possible in September. Check with the agent - option available on May 2018.
- in case you requested to be waitlisted for upgrade and want to check if the customer care agent made the changes on your booking you can check the reservation on checkmytrip.com (click here), the leg you requested the upgrade will be shown here as ”Waitlisted”.
- If you wish to upgrade one segment of a multi-segment trip (e.g. XXX-ATH-YYY) and there is availability on the leg you wish to upgrade, you may still have to be waitlisted due to married segment issues. The process of clearing the waitlist is somewhat confusing and may result in frustration due to the availability seeming to disappear but in reality, this may mean that the segments have been "unmarried" and the availability has been allocated to your reservation. See post 2272 and the update in post 2294 for more details.
Benefits
- No matter what the fare basis of the original ticket, you receive full Business Class benefits after upgrade.
- This includes lounge access (useful if you're upgrading someone other than yourself who has no status, or if you've run out of Silver lounge vouchers) and full baggage allowance (it applies for first leg as well, in case you are upgraded only on the 2nd leg of your trip - confirmed on the etix).
- Because the ticket books as a redemption, the free car hire is not included.
Mileage/segment earning
- You will earn at the underlying rate of your purchased ticket in economy, not at a business class rate. Because status miles are awarded, this also counts as a segment for re-qualification purposes.
- The flights may credit automatically, but may take longer to credit than tickets that have not been changed. They may also credit as 0 miles, and later change to the correct rate. If the flights have not credited properly after a few weeks then calling A3 will rectify this rapidly.
Expiry
- The vouchers expire at the end of your membership year - they do not carry over, even if status is retained. A new set is issued every year.
- It is the date when you use the voucher that matters. It can upgrade a flight that takes place after expiry as long as you apply the voucher before.
- On upgrade from Silver to Gold, any remaining Silver upgrade coupons expire, but they are replaced by four Gold ones which expire at the end of the Gold membership year.
BEWARE
- Once you have upgraded your seat, your ticket will be reissued. Suddenly, this ticket may be VERY expensive to change. If, for instance, you later decide to travel on a different date, you will probably be required to rebook into Business, even if Economy was available for new bookings. A3 will charge you the difference from your original Economy fare to a NEW Business fare. Plus fees, taxes and whatnot. Update 18/08/2021: this appears to no longer be the case, as an upgraded ticket was changed and the underlying Economy fare was used for the upgraded segments. The coupon was "removed" from the old dates and "reapplied" to the new dates.
- Coupons will not be returned/reinstated. Once a coupon is applied, it is gone for good (the T&Cs printed on the coupons allow for date and time changes, but not route changes).
- If you want to provide your coupons to upgrade a friend's travel, it is advisable to call in yourself. Your friend can call in if they know your name, birthdate, M&B-number and the email address associated with your account. That means: Anyone who knows these particulars can use your coupons without your knowledge. They do NOT need the coupon numbers.
- Crediting upgraded segments to another program will likely fail, as it will be reported as I-class. It may be possible to retro-claim the miles.
Seat upgrade coupons
Jun 17, 2019, 8:15 am
#1967
Join Date: Dec 2016
Location: WAW
Programs: A3(*G), Marriott Platinum, Hilton Diamond, IHG Diamond Ambassador
Posts: 2,534
T-44 and my WAW-ATH bookings are still showing as separate (one for the original fare class and one as 'I'). I guess this means I'm out of luck?
Question: I'm already being offered OLCI. If I go ahead and OLCI does this remove the chance of the upgrade coupon ever going through?
I ask b/c the longer I wait for OLCI the worse my seat options will be.
Question: I'm already being offered OLCI. If I go ahead and OLCI does this remove the chance of the upgrade coupon ever going through?
I ask b/c the longer I wait for OLCI the worse my seat options will be.
Jun 17, 2019, 2:45 pm
#1970
Join Date: Feb 2012
Location: BSL, BCN
Programs: A3*G, IB
Posts: 106
Mine cleared today at T-52 for the first segment =.about T-58 for the second segement. My plan was to call the Gold line just a bit before T-48 if the upgrade had not gone through.
Meal selections were already possible some hours before, so I assumed the upgrade to be confirmed. Seat assignments only possible when new ticket was issued. I think A3 needs sometimes more/less time to issue a new ticket for a confirmed upgrade.
Meal selections were already possible some hours before, so I assumed the upgrade to be confirmed. Seat assignments only possible when new ticket was issued. I think A3 needs sometimes more/less time to issue a new ticket for a confirmed upgrade.
Jun 18, 2019, 12:22 am
#1971
Join Date: Oct 2012
Location: PAS, Paros Greece
Programs: A3 *G
Posts: 1,372
Well it's T-158 days for my MAD flight and I've STILL not been upgraded. Very frustrating 
Seriously, the upgrades seem to take place at any time. I had a friend who I'd upgraded, mainly because she was hoping for the free baggage allowance. At T-11 (9pm for an 8am departure) I called and was told the upgrade would NOT happen. So, my friend went ahead and paid online for a checked bag (40 Euro) only to be upgraded at check-in. I tried to get the 40 euro back for her but with no luck. Annyoing...
Seriously, the upgrades seem to take place at any time. I had a friend who I'd upgraded, mainly because she was hoping for the free baggage allowance. At T-11 (9pm for an 8am departure) I called and was told the upgrade would NOT happen. So, my friend went ahead and paid online for a checked bag (40 Euro) only to be upgraded at check-in. I tried to get the 40 euro back for her but with no luck. Annyoing...
Jun 18, 2019, 1:55 am
#1972
Join Date: Jul 2005
Location: 39000ft
Posts: 957
Seriously, the upgrades seem to take place at any time. I had a friend who I'd upgraded, mainly because she was hoping for the free baggage allowance. At T-11 (9pm for an 8am departure) I called and was told the upgrade would NOT happen. So, my friend went ahead and paid online for a checked bag (40 Euro) only to be upgraded at check-in. I tried to get the 40 euro back for her but with no luck. Annyoing...
Jun 18, 2019, 2:56 am
#1973
Join Date: Mar 2018
Location: ARN
Programs: A3*G, SK*G
Posts: 336
Sounds reasonable, this looks more like a last-minute op-up. For a *G it should be fine, I guess; otherwise this is hardly a "business class experience": no extra baggage allowance, no dedicated check-in counter, no security fast track, no lounge, no priority baggage delivery...
Jun 18, 2019, 3:44 am
#1974
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,566
Sounds reasonable, this looks more like a last-minute op-up. For a *G it should be fine, I guess; otherwise this is hardly a "business class experience": no extra baggage allowance, no dedicated check-in counter, no security fast track, no lounge, no priority baggage delivery...
Jun 18, 2019, 12:08 pm
#1975
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,220
Got the cheapest seats available for 2 sectors: IST-ATH-LIS. Questionable if I could use my "tickets" for an upgrade. Furgettaboutit.
Thus, I submitted upgrade bids for cash. Got both accepted. Nice way to get 2 of my 4 needed sectors to maintain A3 Gold - and to get to Portugal to start my 4 week intensive 24/7 Portuguese classes.
Maybe, some day I will do the same thing with learning Greek - but one language at a time
Thus, I submitted upgrade bids for cash. Got both accepted. Nice way to get 2 of my 4 needed sectors to maintain A3 Gold - and to get to Portugal to start my 4 week intensive 24/7 Portuguese classes.
Maybe, some day I will do the same thing with learning Greek - but one language at a time
Jun 18, 2019, 12:25 pm
#1977
Join Date: Dec 2005
Location: Middle Earth, and often worse
Programs: BAEC Silver, A3 Gold
Posts: 2,220
Yup. Thanks for the explanation. Now looking forward to some Business class Greek "haute cuisine" yadda....
Mind you, I had to call the A3 Athens call center to select my new seats. Now all sorted - and quickly "comme d'habitude".
Mind you, I had to call the A3 Athens call center to select my new seats. Now all sorted - and quickly "comme d'habitude".
Last edited by tmac100; Jun 18, 2019 at 12:35 pm
Jun 18, 2019, 10:56 pm
#1978
Join Date: Mar 2018
Location: ARN
Programs: A3*G, SK*G
Posts: 336
Jun 21, 2019, 7:22 am
#1980
Join Date: Jul 2018
Location: Cambridge
Programs: BA Gold, Bonvoy Platinum Elite
Posts: 9
