Oct 20, 2014, 8:06 am
Last edit by: Snacky
This is the WIKI for the Aegean Airlines (A3) / Olympic Air (OA) Miles+Bonus frequent flier program. Please read all about it on their homepage: http://en.aegeanair.com/milesandbonus/
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
Please note that A3 is a Star Alliance (*A) member airline, OA is not.
If you have questions not answered in this WIKI or you can't find an answer on the A3 Miles+Bonus website, ask in the thread below.
Tiers (clicking on them takes you directly to the respective tier's Miles+Bonus benefits webpage)
BLUE
SILVER
GOLD
Miles
Miles are classified into two categories, tier miles and award miles.
Tier Miles determine the tier of the program to which the member belongs. These are miles that each member collects from qualifying flights with A3, OA and *A airlines in order to move through the membership levels to Silver and Gold, and then to retain those levels. They expire at the end of each membership year - any 'excess' miles beyond the Tier qualification do not carry forward into the following year.
Award Miles are miles that every member collects in order to redeem for redemption flights or other products and services. Award miles are accumulated from flights with A3, OA, *A member airlines and products and services of the program partners and do not expire provided the account remains active by crediting flights.
Tier advancement
Tier advancement is constantly evaluated and measured along a rolling 12 month period. This means your account will be upgraded as soon as you hit the requirements at any time, counting backwards within the last 12 months. A few days after a new tier threshold has been reached, there will be a "Card upgrade" transaction in your transactions overview.
SILVER
The BLUE member that accumulates 12K tier miles, including at least 2 flights with A3/OA, or a total of 24K tier miles regardless of *A airline, within 12 consecutive months, will be upgraded to the SILVER tier.
Upon the upgrade to the SILVER tier, the required 12K tier miles+2xA3/OA flights or 24K tier miles will be consumed instantly and the year start/end date will be reset. Any tier miles beyond the threshold will remain in your account for 12 months, and will therefore count towards any subsequent upgrade to Gold. All segments flown in qualifying for Silver will be reset to zero, so a further 4 segments will be required to qualify for Gold under the combined segment/miles option.
NOTE: In a scenario where you accumulate the required A3/OA flights some time after you already have accumulated more tier miles than what's required in the combined tier miles plus flights threshold (12K), but have not yet accumulated enough tier miles to reach the tier miles only threshold (24K), you will be instantly upgraded to the SILVER tier and your year start/end date for your subsequent GOLD upgrade will reset, but also be set to less than 1 year ahead in time (in effect the date of the first possible opportunity to reach the upgrade threshold for the GOLD tier), the date depending on when the last consumed tier miles for the SILVER upgrade were originally accumulated. A lesser amount of tier miles, equal to the difference between the remaining leftover tier miles and the qualification thresholds, will then be required for upgrade to the GOLD tier. BUT, be aware that tier miles expire after 12 months, and therefore expiration of older tier miles will continue all through your new membership year, meaning that in this scenario the "until"-date and qualification thresholds will change as time passes and more tier miles expire. Therefore, you'd be wise to check your account statement continuously and your transactions records rather accurately, to follow on which dates you previously accumulated your tier miles, AND when they expire, to plan your subsequent upgrade to the GOLD tier in the most effective way.
GOLD
The SILVER member that accumulates 24K tier miles, including at least 4 flights with A3/OA, or a total of 48K tier miles regardless of *A airline, within 12 consecutive months from the last tier upgrade/retention, will be upgraded to the GOLD tier.
Tier retention
Tier retention is only evaluated at the end of each membership year (on the "until"-date in your account statement).
SILVER
The SILVER member that accumulates 8K tier miles including 2 flights with A3/OA or a total of 16K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the BLUE tier.
GOLD
The GOLD member that accumulates 12K tier miles including 4 flights with A3/OA or a total of 24K tier miles regardless of *A airline, within a period of 12 consecutive months from the last tier upgrade/retention, his/her status will be automatically extended for 1 year. If the member does not manage to accumulate the above within the determined time, then he/she will be downgraded to the SILVER tier.
On reaching the retention criteria, the member's year-end date will not change, and the member's retained status will extend for 1 year from the year-end date (e.g. if the year-end date was 24th November 2015, the member's status will extend to 24th November 2016). The extension will however not be shown in your online statement until your status has been renewed (at the year-end date or immediately after). Also note that for retentions, any leftover tier miles exceeding the retention thresholds will be expired by the next time retention is evaluated, so thereby there are effectively no rollover tier miles helping you retain your status more easily.
Qualifying flights
For the purposes of accumulating either two (for SILVER) or four (for GOLD) A3/OA flights, the metal travelled on counts. So if A3 marketed, but another *A airline (or non-*A partner airline) operated the flight(s), they do not count. If another *A airline (or non-*A partner airline) marketed, but A3/OA operated the flight(s), they should count (might be subject to the online retro-claim procedure). Also note that there are some non-earning fare buckets on OA flights; these are not believed to count (if this happens to be the case, someone is bound to learn this the hard way; we'd very much like to hear your reports).
Tier and Award miles purchase (new)
SILVER and GOLD members may top up their accounts by purchasing additional tier miles in order to upgrade to the next tier or to retain their current tier. The maximum amount of tier miles that can be bought, are 1000 for SILVER members and 2000 for GOLD members (in increments of 500) priced at 10 eurocents/mile (€50 per 500 tier miles).
Award miles are also available for purchase, even for BLUE members. The maximum amount of award miles that can be bought is 50000 (in increments of 1000), priced at 2.5 eurocents/mile (€25 per 1000 award miles).
NOTE:All miles purchases are credited to your account immediately and are non-refundable.
Together Account (new)
SILVER and GOLD members may activate a together account and add up to 5 members (family, friends etc.), regardless of their tier. All the award miles earned by each member will then be automatically transferred to the together account, letting the head member of the together account make full use of the collective award miles balance for redemptions. There is also a setting in "Manage my together account" where you can allow or disallow members to see the transactions in the together account and to redeem miles on their own. Please note that all the members of the together account will still continue to receive their tier miles to their own personal accounts, in order to be eligible for status tier upgrade or retention.
Happy Miles (new)
Happy Miles is a unique service that allows you to spend up to 30% fewer miles on specific flights throughout the Aegean Airlines and Olympic Air network. Simply login to Miles+Bonus, select “Request award ticket” from the navigation list of your account menu and pick a happy mile flight. Keep checking in to find out about new destinations to come as happy miles flights are updated every three months.
New Program Details for M&B
Feb 5, 2015, 11:07 pm
#751
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
Feb 6, 2015, 12:02 am
#752
Join Date: Jan 2004
Location: Heraklion, Greece
Posts: 7,566
Exactly. One has to understand that M&B is the program of a real airline and not that of a virtual airline flying in other parts of the world and giving *G status to people in North America! Ever since I switched to *A for most of my flights I have accumulated about 300K miles on M&B (plus another ~280K on M&M), and this while I occasionally do credit several long-haul flights to others such as AF (mostly Africa and some US), AZ (excellent service on TATL) and, till a few years ago, Emirates. A further incentive is that award flights are a little cheaper (in miles) than, say, M&B or FB, and so on. Thus, there is indeed a reason to credit to M&B, even if one doesn't know where Greece is or if they think that Greece's only achievement is giving a hard time to its European partners.
Feb 6, 2015, 12:02 am
#753
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Can I just remind people that statements about how M&B will behave for Gold renewals are, albeit likely, still just speculations? Unless poster either
In my experience, one should only apply so much logic to how any airline IT-system does its calculations. M&B has in the past defied logic so the smartest thing is just to wait and see for someone to report back with first hand experience on these questions. It won't be long now.
a) were on the A3 backbone development team
or
b) witnessed a Gold renewal
, that is...or
b) witnessed a Gold renewal
In my experience, one should only apply so much logic to how any airline IT-system does its calculations. M&B has in the past defied logic so the smartest thing is just to wait and see for someone to report back with first hand experience on these questions. It won't be long now.
Feb 6, 2015, 8:21 am
#754
Join Date: Feb 2006
Programs: Krisflyer, Asia Miles, Miles and Bonus
Posts: 251
I disagree - I think there will be a sweep on 24/11/15 (or whenever each member's year end is). If you have the required miles or miles/flights at that point, you will retain Gold/Silver status. If you don't you'll be downgraded from Gold to Silver (or Silver to Blue).
Status miles will continue to expire at 12 month intervals, so by the time the next sweep happens on 24/11/16, the 6,000 'extra' earned between 24/11/14 and 24/11/15 will have expired. This means that you will need to earn the required number of miles in every membership year.
Status miles will continue to expire at 12 month intervals, so by the time the next sweep happens on 24/11/16, the 6,000 'extra' earned between 24/11/14 and 24/11/15 will have expired. This means that you will need to earn the required number of miles in every membership year.
Feb 6, 2015, 9:02 am
#755
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
I'm sure someone with more intimate knowledge of every *A FFP will be along shortly to correct me, but I don't personally know of any that allow carry-over from one year to the next, certainly not at a level just above the minimum re-qualification. The only things that are close are programs with a two-year qualifying period - so Asiana, for example, requires 40k over 2 years for Diamond (*G).
Feb 6, 2015, 2:54 pm
#756
Join Date: Jul 2014
Location: SYD
Programs: TK*G, QR Gold, VA Gold, NZ Gold
Posts: 237
I'm sure someone with more intimate knowledge of every *A FFP will be along shortly to correct me, but I don't personally know of any that allow carry-over from one year to the next, certainly not at a level just above the minimum re-qualification. The only things that are close are programs with a two-year qualifying period - so Asiana, for example, requires 40k over 2 years for Diamond (*G).
Counted as award miles but not tier miles.
It is pretty standard for all *A FFP. Happy to know otherwise?
Feb 9, 2015, 1:52 pm
#757
Join Date: Dec 2013
Location: FRA
Programs: EY Guest Platinum; A3 Gold; Delta Platinum, BA Silver, IHG Gold
Posts: 484
Hey,
I hope this is the right thread to post this question, as I did not find anything on my search.
To reach Silver/Gold Status, do I have to fly the two segments on Agean before I reach the 12,000/36,000miles?
Or would it be possible, e.g. to fly 14,000miles with any other Star Alliance carrier and fly two legs later (instant upgrade to silver).
The other question is, do all the segments on A3 metal count or do the booking classes X,I, N,R not count for the two/four segments.
Thank you very much for your support.
I hope this is the right thread to post this question, as I did not find anything on my search.
To reach Silver/Gold Status, do I have to fly the two segments on Agean before I reach the 12,000/36,000miles?
Or would it be possible, e.g. to fly 14,000miles with any other Star Alliance carrier and fly two legs later (instant upgrade to silver).
The other question is, do all the segments on A3 metal count or do the booking classes X,I, N,R not count for the two/four segments.
Thank you very much for your support.
Feb 9, 2015, 2:17 pm
#758
Moderator, Finnair
Join Date: May 2011
Location: MMX (CPH)
Programs: Eurobonus Diamond, QR Gold, AY+ Platinum, A3*G, Nordic Choice Lifetime Platinum, SJ Prio Black
Posts: 14,174
Yes, you can earn 14k miles on any *A first and then add 2 A3 segments - it would make you silver.
Feb 9, 2015, 2:24 pm
#759
Join Date: Dec 2013
Location: FRA
Programs: EY Guest Platinum; A3 Gold; Delta Platinum, BA Silver, IHG Gold
Posts: 484
Feb 9, 2015, 3:38 pm
#760
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
Hey,
I hope this is the right thread to post this question, as I did not find anything on my search.
To reach Silver/Gold Status, do I have to fly the two segments on Agean before I reach the 12,000/36,000miles?
Or would it be possible, e.g. to fly 14,000miles with any other Star Alliance carrier and fly two legs later (instant upgrade to silver).
The other question is, do all the segments on A3 metal count or do the booking classes X,I, N,R not count for the two/four segments.
Thank you very much for your support.
I hope this is the right thread to post this question, as I did not find anything on my search.
To reach Silver/Gold Status, do I have to fly the two segments on Agean before I reach the 12,000/36,000miles?
Or would it be possible, e.g. to fly 14,000miles with any other Star Alliance carrier and fly two legs later (instant upgrade to silver).
The other question is, do all the segments on A3 metal count or do the booking classes X,I, N,R not count for the two/four segments.
Thank you very much for your support.
Last edited by NWIFlyer; Feb 10, 2015 at 2:33 am Reason: Correct typo
Feb 10, 2015, 2:29 am
#761
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,049
... After going back and forth a bit to make the problem understood ("Sir, the miles have been credited to your account. Yes, but it doesn't add up on tier miles"), the agent went and checked. The administrators have sent out a memo that there is a problem affecting all accounts, and they are working on correcting it. The agent said he expects it to be fixed before mid-February.
Cheers,
GenevaFlyer
Feb 10, 2015, 1:31 pm
#763
Join Date: Jan 2013
Location: CKH
Posts: 575
Snacky
Feb 10, 2015, 6:34 pm
#764
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
Feb 10, 2015, 8:30 pm
#765
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
Your basic point about TK is correct. However, it is not possible for you to remain TK*G until 2023 without further flights. Your current E+ status is valid for a maximum of 24 months and if you have already requalified you will get 24 months more. Without further flights, you will then get 24 months of second tier Elite TK*G status. This allows you to claim TK*G status only until a maximum of Feb 2021. This is still a long time so there's no need to exaggerate!