Accorhotels websites inconsistencies, scams, bugs and…I don’t know what else…
Aug 21, 2019, 2:51 am
#721
Join Date: Nov 2012
Location: Rhineland-Palatinate
Programs: *A Gold (A3), HHonor Gold
Posts: 5,699
Last time I was in this hotel I did not meditate, neither relax actually. The service and recognition were so poor I had a word with the acting manager. Be aware those are renovated rooms with the bathroom within the room, without any physical separation. I think I posted a picture in the mini-review thread.
Aug 21, 2019, 3:55 am
#722
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Any one getting this error when trying to do booking? It seems the system does not recognizing my membership number 
Aug 21, 2019, 4:04 am
#723
Join Date: Jan 2017
Location: JER
Programs: NZ Elite *G, QF Gold, Accor+ Diamond
Posts: 157
Aug 21, 2019, 3:25 pm
#728
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,928
In my experience this is a hotel to avoid. I made a reservation for earlier in the year and they insisted that I fax them my credit card details, even though I had used my card to secure the room. I declined, so they cancelled the room. I stayed at the Doubletree across the river instead, which was relaxing but I did not get to meditate.
CT
CT
Last time I was in this hotel I did not meditate, neither relax actually. The service and recognition were so poor I had a word with the acting manager. Be aware those are renovated rooms with the bathroom within the room, without any physical separation. I think I posted a picture in the mini-review thread.
Aug 21, 2019, 10:10 pm
#730
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,831
Sep 5, 2019, 9:27 pm
#731
Join Date: Sep 2016
Programs: Flying Blue, Accor Le Club, Hilton HHonors, Hertz Gold Plus, Avis Preferred
Posts: 476
I was looking for a 3 nights stay at the Fairmont Empress, there is "Every 3rd night free rate" and both accorhotels.com and fairmont.com charge CAD 479.00 for the first two nights and 0 for the third. It gets interesting once all the taxes are included, with accorhotels charging a total amount of CAD 1202.87 and fairmont.com CAD 1122.40. Wondering where the extra CAD 82.47 are going...
Sep 5, 2019, 10:10 pm
#732
Join Date: May 1998
Location: australia
Posts: 5,762
I was looking for a 3 nights stay at the Fairmont Empress, there is "Every 3rd night free rate" and both accorhotels.com and fairmont.com charge CAD 479.00 for the first two nights and 0 for the third. It gets interesting once all the taxes are included, with accorhotels charging a total amount of CAD 1202.87 and fairmont.com CAD 1122.40. Wondering where the extra CAD 82.47 are going...
Sep 16, 2019, 1:42 am
#733
Join Date: Apr 2016
Programs: LH SEN, HH Dia, Accor Plat
Posts: 127
The last one....
Unable to access my account on the app although showing sort of my name. My first name was just missing the "é".
Called CSR to make sure my account had not been hacked and I felt relieved that it was only the Accor usual promotion to production issues as they confirmed the bug.
Called CSR to make sure my account had not been hacked and I felt relieved that it was only the Accor usual promotion to production issues as they confirmed the bug.
Sep 17, 2019, 3:43 am
#735
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Diamond, IHG Spire
Posts: 184