Nov 9, 2014, 1:43 am

FlyerTalk Forums Expert How-Tos and Guides

No longer available.

Accor Places let's you earn additional Le Club points via check ins on the dedicated Facebook app.

Details: http://www.accorhotels.com/gb/leclub/places.shtml
Web: https://placesbyleclubaccorhotels.com

You can also download a dedicated app
Android: https://play.google.com/store/apps/d...places.android
iOS: https://itunes.apple.com/us/app/plac...904999947?mt=8

Missing/non working check ins? Send an email to ~~[email protected]~~ to have them manually added. Email address seems to be bouncing as of November 2014
Contact them via facebook message instead.

Extra Le Club points via Facebook Places

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Jul 7, 2018, 3:08 am

#1126

babyjohn123

Join Date: Oct 2017

Posts: 56

Quote:

Originally Posted by IMH

I wouldn't go quite as far as to say "fine", as it's always touch and go whether or not the app will work properly on any given day, but it's working for me too. It seems likely that babyjohn123 is experiencing a problem that is not (currently) affecting anyone else here.

Indeed, it’s not just me having the issue. I sincerely hope that Accor IT dept would fix this soon. Maybe they’re updating some badges therein.

Jul 7, 2018, 3:30 am

#1127

Kremmen

Join Date: Feb 2001

Programs: IHG Diamond, HH Diamond, BW Diamond Select, Accor Silver, Marriott Gold

Posts: 4,228

Quote:

Originally Posted by babyjohn123

Thanks for your advice. Both the Places App 1.1.1 and my ios 11.4 are up-to-date, so I still do not figure out why it popped that message these few days.

Can you just use the web site? I mean, I know it's slow and extremely ugly, but given how little is involved with checking in, why bother with the app?

Jul 7, 2018, 3:34 am

#1128

nkob

Join Date: May 2018

Posts: 339

it seems that most users are using mobile devices .
I use crome laptop
i wait for accepting incheck pullman kuching
and wait for chancing my card number
from silver to gold
meaby it cause the delay ??
kees

Jul 7, 2018, 6:08 am

#1129

babyjohn123

Join Date: Oct 2017

Posts: 56

Quote:

Originally Posted by Kremmen

Can you just use the web site? I mean, I know it's slow and extremely ugly, but given how little is involved with checking in, why bother with the app?

Yes, I tried the website version, safari, IE, firefox, which lead to the same error message.

Jul 7, 2018, 6:15 pm

#1130

nkob

Join Date: May 2018

Posts: 339

its working perfect
today received the points for new badge
so far i can see with a few days delay it works good
receiving the badge and points on my account takes 2 days
not so bad i think
kees

Jul 7, 2018, 6:47 pm

#1131

AlwaysFlyStar

Join Date: Feb 2012

Location: Amsterdam

Programs: A3, BA, OZ,

Posts: 1,099

Quote:

Originally Posted by babyjohn123

I see. For my case, it seems that the App is not live. It reads, "App Not Setup: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions."

I am getting same message. Both on the app (Android) and on website on PC.

Jul 7, 2018, 8:06 pm

#1132

perthite

Join Date: Feb 2004

Location: Perth, WA, Australia

Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond

Posts: 3,846

The error is a Facebook exception, so that have something wrong with the way they have that set up.

Jul 9, 2018, 12:37 am

#1133

perthite

Join Date: Feb 2004

Location: Perth, WA, Australia

Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond

Posts: 3,846

Managed to get a check-in completed today. Maybe they fixed their auth issue with Facebook....

Jul 9, 2018, 7:55 pm

#1134

edman

Join Date: Sep 2015

Posts: 37

website and app haven't been working for me for a couple of weeks now. multiple browsers/computers/private mode all get the same result.

Jul 11, 2018, 6:12 am

#1135

babyjohn123

Join Date: Oct 2017

Posts: 56

Both my app and website have resumed normal.

Jul 21, 2018, 9:28 am

#1136

Waudiz

Join Date: Dec 2010

Posts: 23

Note there are 3 new hotel badges for Swissotel (3 stays / 500 points), Fairmont (3 stays / 800 points) and Raffles (3 stays / 800 points). However, unlike IMH, I did not get any stays credited, let alone one of these new badges awarded. I'm not astonished about that, as I didn't check in via Places App by then. Should I bother trying to get these stays credited, even if they were before these chains joined the LCAH loyalty programme?

Aug 1, 2018, 1:12 pm

#1137

WilcoRoger

FlyerTalk Evangelist

Join Date: Jan 2008

Location: HEL

Programs: lots of shiny metal cards

Posts: 14,105

I've unlocked 2 badges (1000p and 800p) 7days ago, points haven't posted yet - is this normal?

Aug 2, 2018, 12:59 am

#1138

fransknorge

Join Date: Nov 2012

Location: Rhineland-Palatinate

Programs: *A Gold (A3), HHonor Gold

Posts: 5,698

It took 6 months for my last two badges (also 1000 and 800 pts) to post, so be very patient.

Aug 22, 2018, 7:22 pm

#1139

gilbertaue

Join Date: Jun 2007

Location: ASIA

Programs: TK Elite, ALL Plus Diamond, Marriott Platinum, Hertz PC

Posts: 3,530

Android phone.
Having issues validating.
I can select property, but once I click on "here now" the validating text comes up and it loads and loads..nothing happens.

Aug 23, 2018, 1:15 am

#1140

smeags_nz

Join Date: Jan 2011

Location: Dunedin, New Zealand

Programs: Air New Zealand Airpoints - Gold Elite, Velocity - Platinum, Qantas - Gold

Posts: 180

Quote:

Originally Posted by gilbertaue

Android phone.
Having issues validating.
I can select property, but once I click on "here now" the validating text comes up and it loads and loads..nothing happens.

Have being have the same issue on my iPhone for the past few weeks. Have had to do the check in's via Facebook on my laptop, which works.