I've booked myself at the Ink Hotel in Amsterdam in a few weeks. After Amsterdam, I'm planning on meeting with a friend in London, though she'll be in London while I'm in Amsterdam. If I book an Accor hotel (specifically the Ibis Shoreditch) under my name and my acount, but she checks in before I get to London, will that throw anything off? Or would it be best if she books a separate reservation for the days she'll be there on her own?

I'd say you might run into problems (unless check out in Amsterdam is the same day as check in in London). Hotels also usually want to see the person who booked the room first before handing over any key cards. Probably better to book things separately.

I recently had two stays for the same night in Bangkok, I was the only guest for one night (test and go) and my wife and I were on the other (my wife arrived earlier than me). No problems with check in. Initially they both credited to my ALL account, but a week or two later, one stay was redacted as "account normalization".

Two bookings on the same checkin date causes problems in relation to earning points. The Accor system can't even cope with a booking for a day room in one hotel followed by an overnight stay in a second hotel. As the Accor system records them as overlapping points will be removed on the second booking even though a booking in these circumstances doesn't contravene the ALL T & C's. In such circumstances Accor customer service once they accept you actually stayed in both hotels on the relevant date have to manually override the system and post the points on the second stay to a dummy date which you don't have a stay for. From experience trying to get Customer Services to understand it is possible checkin to 2 hotels and use both on the same date is an uphill task.

If points on both stays is crucial what you suggest won't work.

If having a longer continuous stay attracts a better rate then assuming your friend is a UK resident staying in a UK hotel ID won't be required to check and I wouldn't expect a problem. I have done this for UK hotel stays previously, I normally just email the hotel in advance to explain the second guest will be arriving before me and therefore I would like them to facilitate their arrival. Probably not possible though in countries where some form if photo ID is required due to government regulations.

Hi

couldnt find a dedicated thread so i decide to use this one

What about a single booking for 2 rooms in same hotel ? Will the nights for these 2 rooms be counted as 1 single booking ?

T&C (https://all.accor.com/loyalty-progra...ditions-en.pdf) 7.2.2 says:
".. Expenses for Member accommodation in a room in the hotel and, if applicable, for one other room at the same hotel on the same date (for a maximum of two invoiced rooms), provided that (i) the Member is staying in one of these rooms and that (ii) the second room is notoccupied by another Member. Note: The Member may be able to earn on accommodation expenses for both rooms, but the number of Status Nights is based only on the Member's room."

ok thanks for answer

Hi All, sorry for bumping this thread again, I want to see if this changes

So i have a long stay at KL due to project work and achieved diamond due to this. I am planning to go to bali for a week holiday whilst still on long stay at KL
1. Can I get credit (reward points, dont need status point at this stage) for my stay in Bali if i pay by cash? I will be there at Bali of course

2. If number 1 is not possible, can I ask the hotel to credit it to my spouse ALL account? Perhaps you will have question on why not book with spouse account then. Because I want to use SNU and get the diamond benefit 🙂

Thank you!

I think you will need the KL hotel to check you out for the time you are away at the other hotel.

I'm also not aware of a way to use a SNU from one account while the stay is being credited to another.

Just to update an old thread, currently have the same issue myself. Botched a few bookings, originally booked to stay in KL till 21st but checked out on the 20th. Checked in Sofitel Krabi on the 20th. Back home now.

App is saying Sofitel stay is ineligible for points as the stays overlap, the sofitel stay gives far more points.

Any advice on how to go about it? Accor customer service is terrible as usual.

Thanks!

Send receipts ( showing dates of stays and the cut short stay ) to CS - good luck