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The "Please post your Accor ALL Elite experiences" 2021 master thread

The "Please post your Accor ALL Elite experiences" 2021 master thread

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Old Jan 2, 21, 4:40 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: starflyergold
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This thread is for reports on stays at Accor group hotels by Accor ALL members with elite status.

Before posting, please search the forum to see if the hotel already has its own thread. If it hasn't, especially if the hotel and/or location is interesting, please consider starting one. If you are planning to use the FT Hotel Review format, please be sure to post your review in a hotel-specific thread.

Please copy and paste the headings below to format your reply:

- Name of the hotel:

- What is your ALL status?

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?

- Which room did you book and which upgrade did you receive?

- How are the rooms?

- What was good and what was bad?

Good:

Bad:

- Did you get club lounge access? How was the lounge?

- What about welcome drinks, welcome amenities or any other special perks?

- Value for $ or Vouchers? Would you return?
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Old Jan 2, 21, 12:39 pm
  #1  
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels
Original Poster
Accor 25+ Badge
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Le Club Accorhotels Platinum
Posts: 6,988
The "Please post your Accor ALL Elite experiences" 2021 master thread

The "Please post your Accor ALL Elite experiences" 2021 master thread As last year please post your mini review/experiences as Accor ALL silver/gold/platinum/diamond here. For full reviews please post in the existing thread or start a new one if the hotel does not show up in a search.
starflyergold is offline  
Old Jan 3, 21, 12:34 am
  #2  
 
Join Date: Feb 2018
Programs: Bonvoy Amb , LCAH : Plt, Skywards : Gold
Posts: 2,021
- Name of the hotel:
Pullman Grand Central Bandung


- What is your ALL status?
Platinum


- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Happy

- Which room did you book and which upgrade did you receive?
Executive room - Junior Suite

- How are the rooms?
New ish hotel .... around 1 month old

- What was good and what was bad?

Good:
Pretty much everything

Bad:
nothing

- Did you get club lounge access? How was the lounge?
Yes, no buffet due to pandemic, they have qr code to scan for ala carte menu for breakfast.
Afternoon cocktails also served as ala carte

- What about welcome drinks, welcome amenities or any other special perks?
Welcome drink voucher for 2
No welcome amenity in room unfortunately (not even apple )

- Value for $ or Vouchers? Would you return?
It was fair value. I will be returning as it was one of the best options for ALL in Bandung
The rest of ALL hotel there are either ageing Novotels and Mercures or Ibises
kaizen7 is offline  
Old Jan 14, 21, 6:09 am
  #3  
 
Join Date: Aug 2020
Programs: IHG Plat; HH Gold; Marriot PLAT; Accor GOLD
Posts: 105
- Name of the hotel:
Fairmont Jakarta

- What is your ALL status?
Silver to Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Happy

- Which room did you book and which upgrade did you receive?
Fairmont Gold floor upgrade to Fairmont Gold Suite

- How are the rooms?
Lots of space for 110sqm

- What was good and what was bad?

Good:
Welcome Gift chocolate and
Welcome Drink in Rooftop Bar
Breakfast can choose in Lounge or Buffet
Aft Tea, Dinner and Breakfast

Bad:
No Lunch (compare to Ritz 5x meals presentation)
No cocktails in Lounge

- Did you get club lounge access? How was the lounge?
Yes, no buffet due to pandemic,
Afternoon tea served as Ala carte
Dinner also ala carte

- What about welcome drinks, welcome amenities or any other special perks?
Welcome drink voucher for 2, redeem at Bar
Welcome Amenities and Letter

- Value for $ or Vouchers? Would you return?
YES

Last edited by HannsenBos3; Jan 14, 21 at 6:11 am Reason: Typo
HannsenBos3 is offline  
Old Jan 15, 21, 9:02 am
  #4  
Accor 10+ Badge
 
Join Date: Dec 2015
Programs: Accor Live Limitless, Accor Plus, World Of Hyatt
Posts: 475
- Name of the hotel:
Sofitel Singapore City Centre

- What is your ALL status?
Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Very Happy

- Which room did you book and which upgrade did you receive?
Luxury Room to Luxury room on Club Floor

- How are the rooms?
As good as always. Upkeep is still as good as when it opened.

- What was good and what was bad?

Good:
Good service throughout and I stayed during a low period. So early C/I and Late C/O given

Bad:
Post-Covid Breakfast selection and quality has gone down the drain

- Did you get club lounge access? How was the lounge?
Yes, revamped lounge benefits with only 1 hour of evening cocktails

- What about welcome drinks, welcome amenities or any other special perks?
Welcome drink voucher for 2, redeemable at the Bar which had an unusually extensive welcome drink list which included over 7 cocktails.

- Value for $ or Vouchers? Would you return?
Definitely
Goldorak, hotel_user and EcotoneHR like this.
ContinentalVoyager7 is offline  
Old Jan 21, 21, 1:57 am
  #5  
 
Join Date: Feb 2020
Posts: 2
- Name of the hotel: Novotel Hamilton Tainui, New Zealand

- What is your ALL status? Diamond

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes

- Which room did you book and which upgrade did you receive? Superior Room was booked for both stays. Upgraded to Executive Suite for a stay earlier this week and then Executive Room later in the week.

- How are the rooms? Rooms are modern, well equipped and comfortable. They appear to have been renovated not too long ago.

- What was good and what was bad?

Good: Rooms are lovely, food in restaurant amazing. Accommodated request for breakfast to be delivered and packed to go (this was the complimentary breakfast for being a diamond member). So much food and really well packed! Very impressive!

Bad: Staff in restaurant in the evening need to improve their customer service. Gym was limited.

- Did you get club lounge access? How was the lounge? No lounge available.

- What about welcome drinks, welcome amenities or any other special perks? Received the standard drink vouchers for beer, wine or soft drink. Received some brownies and chocolates on first stay. Then freshly baked cookies and fruit on second stay.

- Value for $ or Vouchers? Would you return? Value for money is great and will definitely return.
IMH, Goldorak and hotel_user like this.

Last edited by daniNZ11; Jan 22, 21 at 12:37 am
daniNZ11 is offline  
Old Jan 21, 21, 12:50 pm
  #6  
FlyerTalk Evangelist
Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 16,406
Originally Posted by daniNZ11 View Post
- Name of the hotel: Novotel Hamilton Tainui
Thanks for the short review and welcome to Flyertalk . As you are a Diamond member, we are very much looking forward reading your experiences here.
Would you mind telling us and editing your post to precise the city/country where this hotel is ? I have to admit my ignorance. Of course, I could check online but I believe it will be be beneficial to have this information in the post.
This is a comment that is valid for everyone, including me of course. We are all somewhat "biased" when it comes to some cities/areas in our country or region thinking that everyone knows but it can be totally unknown for people from other regions. Just a suggestion
hotel_user likes this.
Goldorak is offline  
Old Jan 21, 21, 6:36 pm
  #7  
 
Join Date: Oct 2004
Location: Anywhere but home
Programs: UA 1K/MM, AA PP, DL SM/MM, HH Dia, All Plat, PC Plat, MR Gold
Posts: 4,323
- Name of the hotel: Fairmont Orchid, Hawaii

- What is your ALL status? Platinum

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes, although the rooms need a refresh.

- Which room did you book and which upgrade did you receive? Booked Partial Ocean View, received Ocean View, which is considered a one category upgrade. However, the ocean was not visible until one stepped onto the patio and looked at a sharp angle, and only then was the ocean barely visible (from the fourth floor).

- How are the rooms? They are showing their age and need a refresh, not necessarily a complete renovation. Especially needed are a fresh coat of paint and more easily accessible outlets. The bed was very comfortable.

- What was good and what was bad? Good: friendly service, nice balcony, good air con, good sound proofing, clean, comfortable bed, upscale toiletries. Bad: pool/beach chairs were cheap, room in need of a refresh (see above), no slippers or bathrobes.

- Did you get club lounge access? How was the lounge? No

- What about welcome drinks, welcome amenities or any other special perks? See this post.

- Value for $ or Vouchers? Would you return? Not sure. Even with their current promotion of buy 1 night, get 1 night free, it's still quite pricey. Would probably wait until rooms are refreshed, unless a very sweet deal came along.
FlytheTail is offline  
Old Jan 21, 21, 11:40 pm
  #8  
 
Join Date: May 1998
Location: australia
Posts: 5,236
Originally Posted by FlytheTail View Post
- Name of the hotel: Fairmont Orchid, Hawaii.

- Which room did you book and which upgrade did you receive? Booked Partial Ocean View, received Ocean View, which is considered a one category upgrade. However, the ocean was not visible until one stepped onto the patio and looked at a sharp angle, and only then was the ocean barely visible (from the fourth floor).
.
What sort of acrobatics do you need to perform to see the ocean from the Partial Ocean View Room?????
3544quebec is offline  
Old Jan 22, 21, 12:41 am
  #9  
 
Join Date: Feb 2020
Posts: 2
Originally Posted by Goldorak View Post
Thanks for the short review and welcome to Flyertalk . As you are a Diamond member, we are very much looking forward reading your experiences here.
Would you mind telling us and editing your post to precise the city/country where this hotel is ? I have to admit my ignorance. Of course, I could check online but I believe it will be be beneficial to have this information in the post.
This is a comment that is valid for everyone, including me of course. We are all somewhat "biased" when it comes to some cities/areas in our country or region thinking that everyone knows but it can be totally unknown for people from other regions. Just a suggestion
All good! And apologies I didn't think about that when I posted. Have updated my post and will keep it in mind next time. Thank you!!
Goldorak likes this.
daniNZ11 is offline  
Old Feb 2, 21, 12:20 pm
  #10  
 
Join Date: Dec 2019
Location: GRU/LIS
Programs: FB Platinum, Hertz Gold, Sixt, ALL Gold
Posts: 123
- Name of the hotel: Mercure Paris Opera Louvre

- What is your ALL status? Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes

- Which room did you book and which upgrade did you receive? classic room, upgraded to privilege room

- How are the rooms? small

- What was good and what was bad?

Good: Localization in center of paris.

Bad: There were no customers in the hotel and service was inexistant, staff was fine but nothing special.

- Did you get club lounge access? How was the lounge? N/A

- What about welcome drinks, welcome amenities or any other special perks? 2 welcome drinks to pick up at the entrance fridge.

- Value for $ or Vouchers? Would you return? Mixed feelings about the value for $, I will not come back.
Yolow is offline  
Old Feb 2, 21, 12:27 pm
  #11  
 
Join Date: Dec 2019
Location: GRU/LIS
Programs: FB Platinum, Hertz Gold, Sixt, ALL Gold
Posts: 123
- Name of the hotel: MGallery Carlton Lyon

- What is your ALL status? Gold

- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes

- Which room did you book and which upgrade did you receive? Cosy Room upgraded to Carlton Room

- How are the rooms? Very spacious, an "old-fashioned" touch quite pleasant.

- What was good and what was bad?

Good: Service, hotel location in the center of Lyon, free parking available as valet service was not available. I had the impression that the staff was very attentive.

Bad: Configuration of the stairs a bit painful if you have heavy piece of luggage, corridors are way tooooooo long from elevator.

- Did you get club lounge access? How was the lounge? N/A

- What about welcome drinks, welcome amenities or any other special perks? welcome drinks served in room.

- Value for $ or Vouchers? Would you return? Good, and yes
Yolow is offline  
Old Feb 4, 21, 2:41 pm
  #12  
 
Join Date: Jul 2007
Location: Vancouver
Programs: AC*G, BA, Accor Platnum
Posts: 29
Thumbs up Fairmont Pacific Rim

- Name of the hotel:
Fairmont Pacific Rim

- What is your ALL status?
Silver

- Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes

- Which room did you book and which upgrade did you receive?
Signature Ofuru Room - Stanley Park View Suite

- How are the rooms?
Great

- What was good and what was bad?
Good:

View of Stanley Park and the Harbour, WCx2, Large Tub with separate shower
Bad:
Nothing

- Did you get club lounge access? How was the lounge?
Closed dt COVID

- What about welcome drinks, welcome amenities or any other special perks?
Used the welcome drink with In Room Dining

- Value for $ or Vouchers? Would you return?
Good, Yes
yvrflier is offline  
Old Feb 4, 21, 2:57 pm
  #13  
 
Join Date: Jul 2007
Location: Vancouver
Programs: AC*G, BA, Accor Platnum
Posts: 29
Fairmont Chateau Whistler

Name of the hotel:
Fairmont Chateau Whistler

What is your ALL status?
Gold

Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Deluxe Slopeside View Room x 3 nights
No room upgrade, (may have received a higher floor?)

How are the rooms?
Standard

What was good and what was bad?
Good:

upgraded bathroom w new shower, no tub
view of pool and Blackcomb Gondola
High floor
Bad:
Did not receive juliet balcony as requested on booking form
Having both a tub and shower are nice as is the case with the Whistler Four Seasons standard room.
Accor points were not applied to my account. I needed to contact the Accor help line to have points applied.

Did you get club lounge access? How was the lounge?
No

What about welcome drinks, welcome amenities or any other special perks?
2 welcome drinks - no restrictions re: which cocktails in the lobby lounge
Welcome gift: locally made chocolate bar

Value for $ or Vouchers? Would you return?
Expected for the time time of year (January weekend)
yvrflier is offline  
Old Feb 4, 21, 3:06 pm
  #14  
 
Join Date: Jul 2007
Location: Vancouver
Programs: AC*G, BA, Accor Platnum
Posts: 29
Fairmont Hotel Vancouver

Name of the hotel:
Fairmont Hotel Vancouver

What is your ALL status?
Gold

Were you (or for multi-stayers were you generally) happy with the hotel/stay?
No

Which room did you book and which upgrade did you receive?
Deluxe Room
Did not receive upgrade despite being mid week in January. Hotel was empty.

How are the rooms?
Rooms well maintained for being such an old Hotel.

What was good and what was bad?
Good:

Updated Bathrooms, rain showers. View of Christchurch Cathedral.
Bad:
Checkin process was very scripted and lacking personal touch.
No separate tub.
Hotel has an onsite pool but no whirlpool.

Did you get club lounge access? How was the lounge?
No. Was closed due to COVID

What about welcome drinks, welcome amenities or any other special perks?
A welcome drink which I used with In Room Dining.

Value for $ or Vouchers? Would you return?
No, No.
yvrflier is offline  
Old Feb 4, 21, 3:14 pm
  #15  
 
Join Date: Jul 2007
Location: Vancouver
Programs: AC*G, BA, Accor Platnum
Posts: 29
Fairmont Pacific Rim

Name of the hotel:
Fairmont Pacific Rim

What is your ALL status?
Silver

Were you (or for multi-stayers were you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Signature Ofuru Room (2 nights)
No Upgrade
How are the rooms?
Great

What was good and what was bad?
Good:

Japanese Ofuru tub overlooking Harbour/Cruise Ship Terminal

Bad:


Did you get club lounge access? How was the lounge?
No. Closed dt COVID.

What about welcome drinks, welcome amenities or any other special perks?
2 welcome drinks - didn't use dt wait time in lobby bar.

Value for $ or Vouchers? Would you return?
Yes
yvrflier is offline  

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