- Name of the hotel: Novotel Hamilton Tainui, New Zealand
- What is your ALL status? Diamond
- Were you (or for multi-stayers were you generally) happy with the hotel/stay? Yes
- Which room did you book and which upgrade did you receive? Superior Room was booked for both stays. Upgraded to Executive Suite for a stay earlier this week and then Executive Room later in the week.
- How are the rooms? Rooms are modern, well equipped and comfortable. They appear to have been renovated not too long ago.
- What was good and what was bad?
Good: Rooms are lovely, food in restaurant amazing. Accommodated request for breakfast to be delivered and packed to go (this was the complimentary breakfast for being a diamond member). So much food and really well packed! Very impressive!
Bad: Staff in restaurant in the evening need to improve their customer service. Gym was limited.
- Did you get club lounge access? How was the lounge? No lounge available.
- What about welcome drinks, welcome amenities or any other special perks? Received the standard drink vouchers for beer, wine or soft drink. Received some brownies and chocolates on first stay. Then freshly baked cookies and fruit on second stay.
- Value for $ or Vouchers? Would you return? Value for money is great and will definitely return.
Last edited by daniNZ11; Jan 22, 2021 at 12:37 am