Booking Payment Discrepancy
Jan 28, 2020 | 1:05 pm
#1
Original Poster
Join Date: Mar 2011
Posts: 387
Booking Payment Discrepancy
I was just looking at some bookings I have coming up this year on the 'My Bookings' page of the Accor website.
These bookings were all paid in full at the time of the booking, as indicated on the booking emails and my credit card statements!
However the website says that what looks like the full amount in each case is still owing and to be paid at the hotel.
Is this discrepancy a feature of the website, or do I need to get in touch with Accor so that they don't try and double charge me on arrival at the hotels?
Thanks.
These bookings were all paid in full at the time of the booking, as indicated on the booking emails and my credit card statements!
However the website says that what looks like the full amount in each case is still owing and to be paid at the hotel.
Is this discrepancy a feature of the website, or do I need to get in touch with Accor so that they don't try and double charge me on arrival at the hotels?
Thanks.
Jan 28, 2020 | 1:24 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,149
It should be no problem (likely a bug). You may wish to eventually bring a copy of the email and the bank statement.
Jan 28, 2020 | 3:38 pm
#3
Original Poster
Join Date: Mar 2011
Posts: 387
