Sofitel Mexico City Reforma
Sep 18, 2019, 7:01 pm
For the ones that did not read the "2019 hotels opening" thread, I was supposed to stay this week in Sofitel Mexico City.
The hotel was supposed to open on Sept 1st but opening was postponed to Oct 15th if everything goes well as there is still some construction work to be finished.
My booking was canceled and they managed to book me another equivalent hotel.
I had the chance to talk to the Sofitel GM (I guess I am a good client) and he gently invited me to visit the hotel before its official opening so here are some pictures of what is going to be "one of the nicest Sofitel in the world".
Before to start, Accor offer in Mexico city was very poor and top notch hotels as well.
4 Seasons used to be the top in the city but is getting old (25 years) and St Regis is around 10 years old so there was clearly a room for modern 5 star hotels and I am pretty sure this Sofitel will soon become on the Top 3 in the city.
Location is excellent (Paseo de la Reforma) between Polanco, Zona Rosa & Condesa (business area, safe & quite modern)
34 floors
Floor 1st to 9th - Parking
Floors 10th to 13th - Sofitel offices
Reception on 14th floor
Floor 14th to 34th - Superior Rooms / Luxury Rooms / Suites / Restaurants / Spa & Swimming pool / Bar / Le Club Lounge
2 types of rooms (Superior & Luxury) & 5 types of suites
Around 280 rooms in total for around 300 employees
Construction started in 2016
The hotel has been focused on design with very shape designs and a real luxury feeling that makes it a Sofitel 2.0.
A real change compared to all Sofitels I am used to in the US or Canada
Here are some pictures I was allowed to take while it is not finished yet (pardon me the poor quality, I am far from being a photographer
They managed to keep the old house that was there before
Nice integration
It will be a jazzy bar with a terrasse
View of the building from the entry
Lobby with valet & parking entry
Amazing light grey marble concierge desk (that I could not take in photo)
Reception & Lobby (on 14th floor)
Quite small compared to the hotel size but they will push to digitalize as much as possible check-in & check-out
Very beautiful ceiling lights
360 degrees view on Mexico city
Not many buildings are above 20 floors so the view is just amazing
Swimming pool on Floor 35 if I remember well
A pity this is only indoor but very nice indeed with flowered walls, jacuzzi and again an amazing design
Bar & Restaurant
Superior & Luxury Room
Around 35 sqm for the smallest one
All rooms are equipped with bluetooth and latest technology so we can connect mobile with TV, room speakers... that allows you to skip the Bose sound dock that is not working half of the time
Quite impressed by the technology installed even on "simple" rooms
Luxury Rooms
Junior Suite Bathtube
Presidential Suite (300 sqm) - Around 15 000 € a night
Was not able to take more pictures but really really nice place to spend a week or more
Terrasse Jacuzzi
Le Club Lounge
To conclude, I must say that I am impressed how modern the entire hotel is. Everything has been well designed, furnitures looks very fancy, amazing lightings...
This is a clear change with other Sofitel hotels that tend to be very traditional in terms of design.
I had the chance to visit the kitchens while the chefs were finalizing the menu and tastings and that was really a nice experience.
I should be back there for a more intensive review early december and I am already excited ! Really think this hotel will quickly become a reference for Sofitel brand around the world
Oct 3, 2019, 10:27 am
Thank you for your review and sharing with us the information before the hotel opens its doors.
Keep posting other reviews, it's much appreciated.
Best regards,
Amy
Oct 7, 2019, 5:54 am
Will be pleased to share an extensive review beginning of Dec as I will be staying there for a week.
Prestige suite booked, special request from the GM to its team to take care of me during my stay and I'll be close to 35 000 status points.
I am sure that with all that, I'll get a very nice stay and I am looking forward to it
Until that, its gonna be Pullman in Brazil, Mercure in Spain, Sofitel & Novotel in Canada and M Gallery in Italy
Jul 22, 2021, 10:17 am
Sofitel Mexico City Reforma
Sofitel Mexico City Reforma
297 Avenue Paseo De La Reforma Mexico City, MX 06500
Sofitel Mexico City Reforma = Impressive New Hotel (17 Photos)
Sofitel Mexico City Reforma
I had a brief stay at Sofitel Mexico City Reforma to try this new property which opened in 2019. I was quite impressed with my stay, this is a solid hotel which could possibly be a higher level brand than Sofitel and I can easily recommend it.
Room
I booked the entry level room and was upgraded as Diamond guest to a Junior Suite. The size of this room type seems to vary quite a bit, according to the hotel’s website they range from 42 to 68 sqm and judging from the floor plan my guess is that I had one of the larger variety, on a high floor with great views to boot. I loved the bathroom which had L’Occitane products and a large window in the joint bathtub and shower area, and since there are no high-rise buildings nearby, there were no privacy issues whatsoever. There was also a very large walk-in closet, plenty of space in the bedroom area with a long couch on the entire length of the room, and more space behind the bed with a working desk and a small dining table. Since this is a new and modern hotel there were also some tech features such as electric blinds and shears, Netflix directly available on the TV, etc. The only negative I could find to this room is that it might have been better without the carpet, or at least less of it in the living / bedroom areas. There was a welcome gift waiting for me in the room which was a bowl of berries along with a bottle of local red wine.
Dining
The Club Millesime Lounge was closed due to covid and breakfast was offered in the restaurant instead. There was a self-serve buffet plus I was allowed one item from the a la carte menu. The selection of fruits was very impressive, in fact among the best I have seen anywhere in the world, for example they had mangoes, many types of berries, figs, and other local exotic fruits. The buffet also had smoked salmon, bakeries, and sweets.
The room service menu was less impressive than breakfast because it contained mostly international choices; I would have preferred more local dishes.
Facilities on 38th Floor
On the 38th floor they had a small fitness gym with great views of the city, and the same for the indoor swimming pool. On that floor they also had the Cityzen restaurant which had seating indoors and outdoors to take advantage of the views.
Wifi
Wifi speed was varying by time of day, sometimes as high as 200 Mbps and sometimes as low as 20 Mbps.
Overall
Overall I was quite satisfied by what Sofitel had to offer: nice spacious and modern rooms, excellent Accor loyalty recognition with the junior suite upgrade, an above average breakfast, and attractive facilities with great city views. The only thing missing was having the opportunity to try the Club Millesime, for that I will have to return.
Jul 22, 2021, 3:03 pm
. Were they replacing the lounge by some kind of alternate measures like giving you an extra drink voucher or arranging something at the bar for Plat/Diamond members ?I am so tired of those non-sense BS covid excuses for non-assumed cost-cutting measures by airlines and hotels...
Jul 22, 2021, 3:14 pm
LOL...what a joke. You keep a lounge closed because of Covid but you have a self-service buffet for breakfast.
I am so tired of those non-sense,BS covid excuses for non-assumed cost-cutting measures by airlines and hotels...
From all the Sofitel, M Gallery, Pullman... this hotel is definitely to another level. I always have a wonderful stay but I guess that being in their Top 10 client helps a lot.
The Millesime club used to be on 39th or 40th floor with an amazing view on the city. Unfortunately, it moved to 12th within Baja restaurant but self-service is new (I was there 10 days ago and there was no self-service).
39th floor is closed because it requires more personnel and there is not enough client so far ! They used to be at an occupancy rate of 50/55% when they opened end of 2019 and spent more than 6 months below 5% which had a big impact on their number of staff. I was there beginning of 2021 and when I arrived, I was the only one checking in for the entire day
Let's hope that occupancy rate is back to normal and that they reopened Club Millesime as before
Jul 22, 2021, 4:20 pm
Jul 22, 2021, 4:53 pm
LOL...what a joke. You keep a lounge closed because of Covid but you have a self-service buffet for breakfast.
. Were they replacing the lounge by some kind of alternate measures like giving you an extra drink voucher or arranging something at the bar for Plat/Diamond members ?I am so tired of those non-sense BS covid excuses for non-assumed cost-cutting measures by airlines and hotels...
Oct 23, 2021, 7:54 am