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Old Aug 22, 2019 | 6:34 pm
  #1  
philemer
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I have been unsuccessful in logging into my dormant account so I can unsubscribe from all emails. After failing to log in I click "forgot password" and then they email me a link to change my password. I go to the link and enter my new password twice. The main page is now open but when I click on the little figure in the top right it asks me to create a new acct or log in. I click log in and enter my email and new password. But the system doesn't recognize my new password. What the heck? It's a vicious circle. Tried the process again and same result. HELP.
Last edited by philemer; Aug 22, 2019 at 7:00 pm
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Old Aug 22, 2019 | 9:17 pm
  #2  
gilbertaue
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Originally Posted by philemer
I have been unsuccessful in logging into my dormant account so I can unsubscribe from all emails. After failing to log in I click "forgot password" and then they email me a link to change my password. I go to the link and enter my new password twice. The main page is now open but when I click on the little figure in the top right it asks me to create a new acct or log in. I click log in and enter my email and new password. But the system doesn't recognize my new password. What the heck? It's a vicious circle. Tried the process again and same result. HELP.
There may be system issues at the moment.
Try again in a day or two.
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Old Aug 23, 2019 | 1:07 am
  #3  
Castleford Tiger
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Rather than 'Feel Welcome' Accor should use this as their tag line...


Originally Posted by gilbertaue
There may be system issues at the moment.
gilbertaue and starflyergold like this.
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Old Aug 23, 2019 | 1:29 am
  #4  
gilbertaue
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Originally Posted by Castleford Tiger
Rather than 'Feel Welcome' Accor should use this as their tag line...
Something I have asked for many many times.

It recently appeared in one case.. But they don't seem to have this as an SOP (which they don't have many of in the first place).
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