This property was one of the more talked about Fairmont in the pre-Accor days. So take what I say with caution because my experience was that of a Fairmont Platinum. This hotel’s customer service was exceptional, staff were very well trained and they worked as a team in unison. They are constantly communicating with each other so that when I was handed off to another team member, he/she already knows my need/request. Service is what made this hotel special. The hardware itself is solidly 4 stars hotel, spacious lobby, well furnished, facilities in good shape, nice pool , adequate spa area, no complaints about internet speed. In terms of the rooms, I was put into a day room when my suite wasn’t ready. The room seemed comfortable, well furnished but nothing special. Then I was upgraded from a regular Suite to a Penthouse Suite as a Fairmont Platinum without asking, it was breathtaking Suite. The sweeping view of Singapore and the harbour made me not want to leave my Suite. I told the staff the upgrade was unexpected and appreciated, they acted as if this was the least they could do.

If you stay at a Suite in F/Singapore, you receive Lounge Access. I am a bit confused by the OP because unlike other Fairmonts, this property does not have a Gold Lounge but Executive Lounge. Maybe they have rebranded since but the reason why many Fairmont Platinums used to have lounge access here was because of the Suite access rule.

In any event, the Lounge was not memorable. I went to evening hors d’oeuvres once, the offerings were pretty basic + some free alcohol, that’s it. The Lounge was decent size but it was also crowded. I’d say the Lounge was the least memorable part of the F/Singapore experience so you are not missing much really.

Breakfast at their Italian restaurant in the ground floor is susbstantial, if you have the choice of taking your breakfast there, then you should take it.

Late check out to 6 PM was granted without fuss, note that Fairmont had 4PM guaranteed late check out for Platinum unlike Accor.

The massage service was highly recommended, very professional but it was definitely pricey. One hour massage was nearly $300 SGD with service charge. We used to have certificates denominated in USD with FPC to pay for incidentals unlike Euro for Accor, do expect to get killed on the Exchange rate.

The pool is connected to the spa via stairway but it can get crowded. The gym is spacious, divided between cardio and weight training and well equipped.

There is a Michelin Star restaurant that you can book and I believe some of the dinning venues are shared with the Swisshotel which is not as nice.

Its not. The casual restaurant next to it is currently under renovation.

I work at the Michelin star restaurant at the top. There are also 2 sets of lifts, the express lifts that go straight to level one and the hotel lifts that may go through every floor. PM me if you are ever near!