Aside from the building work (which aside from one of the lifts not being in service, didn't affect the hotel as far as I was aware, even when in the check in area I didn't notice any disruption noise wise) I was really impressed by the hotel, the building was at some point used by an insurance company, no less than the one Franz Kafka worked for which clearly the hotel are very proud of, room 214 in the hotel was once Kafka's office!

No sparkling wine at the Mgallery but the welcome offered on top of the free mini bar was nontheless impressive

Check In

I accidentally checked in 2 hours early due to a misunderstanding after checking out of the Ibis next door, despite this they were able to accomodate us straight away and were great in offering to organise a cot for the baby, I was given a slip with my room key telling me that as a platinum member that 'the entire mini bar was free (including snacks, i double checked that one!}, I could have free use of the pool and gym at the ymca across the street, as well as discounts on laundry and the restaurant', on top of this I also recieved a drinks voucher

Room

Room was nice, I'd not stayed in an MGallery before so had little idea of what to expect but there was a nice sitting area and room for the cot (which doubled as a play pen so fairly wide} next to the bed.

Service

I was impressed that even with a later check out included in the rate I paid they were able to extend the checkout again

I was able to redeem my free drink after checkout, alcohol wasn't included which as I don't drink it didn't bother me, what surprised me was that I was offered 2 drinks, the voucher said 2 drinks were offered for double occupancy but I wouldn't have counted the baby as a double occupancy free drinks wise! I did take them up on their offer, the inclusion of strawberry juice in their selection of juices was too tempting to pass on, so it joined the coke I'd already requested

Dining

Breakfast was included with the rate booked, immensely enjoyed by both self and the baby, good hot food offering with eggs cooked to order, enough pastry choices to suit most people {some i recognised more i didn't) ham and cheese offerings were good, although I didn't have them the cereal included porridge of more than one variety, the fruit selection was better than have seen in a while, the baby really enjoyed pineapple, two types of melon as well as crossiant and jam

I'd naively hoped that they might have had highchairs, so I then had to go back up to the room to get the pushchair which i stupidly hadn't brought down originally

Location

It was pretty much next door to the Ibis Prague Old Town so convenient again both for the cheaper snacks and the convenience for sight seeing, incidentally for the area I was next planning on visiting (the former(?) Jewish quarter) they were very helpful in showing me a quicker and far more convenient route than the one Ibis had proposed, the map MGallery offered was easier to understand, another plus

Overall

If I hadn't been able to pick up the offer at the Ibis I would have stayed here all 3 nights of being in Prague, as on an individual per night basis without an offer they worked out as the same price, however the decision of having one 'treat' night was well worth it

Stayed 2 nights at the Century Old Town Prague. I was very positvely surprised. It is a nice hotel. A very short walk from the tram station and as you approach the hotel, you can tell already that it's a nice building. I don't regret booking here instead of saving a few bucks and staying at the next door Ibis.

Location

It's smack in the center, near the old town and walking distance from all the sights and touristic sites. There is a big shopping mall next door, for late night shopping (they close at 9PM) with some restaurants and fast food on the top floor that close at 11PM if my memory is good. Plenty of restaurants, banks and bars around, very convenient. 

Check In

There was a short wait, despite the three desks being manned but nothing too long. Was recognized as a Plat member and received my welcome drink voucher as well as some discount voucher for F&B and other services. Same as others here, I was told that the minibar content is free of charge.

I organised a full day tour to Cesky Krumlov through the desk and it was very easy. It's all charged to the room. The staff was friendly and smiling.

No room upgrades for me though, but I was not expecting anything, I kinda gave up on Accor haha. I booked a Superior Room, a renovated one from what it said on the website. Was assigned room 409, which is almost opposite the elevator, which is not my favorite type of rooms usually. 

Room

Room 409 was really nice. It was indeed renovated and I liked how it was done, simple but chic. The bathroom was.... special. You have to like the pattern and all but I liked it. Big comfortable bed, clean room. There was a welcome letter to my name on the table but no fruits or cakes :)

Being on the 4th floor is not that high up but the room had double windows (despite being old), it was quite noise proof from the street down below. I was facing the road and the tram line. I didn't hear anything when sleeping. I could hear a bit of noise from the hallway but that's about it.

Everything was well designed, plugs next to the bed (because we just can't live without our phones or tablets), plugs under the little desk. So no issues to charge camera, phones and laptops at any time.

Service

No complains about service. Everything was smooth, from front desk to housekeeping to the bar. The tour I organised through them went well as well. Saved me time to book online or call or go to the agencies.

The WiFi was horrendous though, it's so slow. It's fine for sending emails but surfing the web or loading YouTube videos for example took too much time. I think they had a "Premium Internet" option that you could pay for. 

Just got back from 4 nights in Prague all here. 

It's a very nice hotel in a perfect location, you're only a 20-30 minute walk away from furthest tourist attraction, and 30 seconds away from the tram stop outside the Palladium shopping centre (mall).

I made 2 reservations, 1 on a 3 for 2 offer inc breakfast and an extra night seperatly. Both for a Superior room.  I did email after making the reservation asking if they could combine but I was advised they couldn't, but a note would be put on so reception staff could see it.

Check In

Flight was slighty delayed from LHR so landed at 1:30pm and at the hotel around 2:15pm.

Had to reiterate to the receptionist about the extra night after she seemed adament that I only had 3 nights booked, fortunately she understood the situation and said we could keep the same room without moving.  

Given room 523, I have Accor Gold but no upgrade was provided.

Did recieve 2 drinks vouchers for the 2 seperate reservations.

Room

Booked a Superior room and it was okay.

We were given 523, on the 5th (top) floor of the hotel, it was a 'courtyard' facing room, overlooking the restaurant conservatory and facing some other rooms. It wasn't the nicest view.

Now the room wasn't small, but it just wasn't furnished correctly in my opinion.  There was no storage drawers any where, the closet itself had a rail, 2 small shelves next to the minibar and a high shelf with the safe on.  Bedside tables and main 'desk' table had no drawers and there was no storage in the bathroom to hide anything away either as the sink unit was all tiled.  I basically lived out of my suitcase allowing my parterner to make use of the closet.

I'm not sure how suited it would be if you needed to do any work in the room either as the desk table was so low down when sitting at the chair the table was level with my knees!

As I say the room wasn't small so extra furniture or changes of the existing wouldn't be a problem.  It was rather odd.

The other issue was the air conditioning... it was useless.  As it was around 25C the past week during the day and mid teens during the night it was greatly needed!  Apparently there were some ongoing 'issues' that were in the process of being 'resolved' but it wouldn't surprise me if this wasn't the case.

Service

All the staff were generally friendly, especially during breakfast and the chap behind the bar was fine when redeeming the drinks vouchers.

As mentioned earlier there was no upgrade offered, I'm not sure but I presume the Executive Room is above Superior?

On Thursday I asked about getting late check out (4pm) for Friday which the receptionist was happy to do.  Unfortunately it didn't go to plan.

Friday morning we went out, got back into the hotel about 2:30, just before the thunderstorm, and surprise the room key didn't work.  Go down to reception and advise the receptionist that the card isn'tn working, he makes a few grunts, I advise him of the late check out I requested the day before and he takes the card and updates it. No apologises.

Come check out it's the same guy, he makes a grunt and a remark about finally being able to get into the room, maybe he meant it jokingly, but his tone made it sound sarcastic.  He then looks up my room and I presume sees the Gold status and his attitude completely changed. Even my partner asked if I noticed his changed when we went and sat down. Asks when we're planning to come back, how they appreciate loyalty and returning customers, offering to take our bags so we can sit in the bar while we wait for our transfers, even pulled out a Praha themed fridge magnet and postcard!    Thanks mate. 

Dining

We didn't dine in the hotel restaurant but did use the breakfast buffet for 2 out of the 3 days we had it.  First morning after being awake for 18 hours the previous day we needed much sleep! 

Breakfast was great, really good buffet range, cereals and breads, meats & cheeses, really good egg bar as well. Breakfast cakes... yum!  The staff were very attentive always clearing away and replenishing even at 10am when we arrived.

Really couldn't fault it!

Location

As other reviews have mentioned the location is perfect.

For the places we had planned out it's basically a 30 minute walk max to everywhere.  We didn't use the trams but the stops being 30 seconds walk out front of the Palladium are very useful.

It's also 30 seconds from Next Door and Imperial Cafe which are both must visits for plaes to eat! 

Overall

Overall it's a really nice stay, apart from the couple of service issues I wouldn't hesitate in staying again.  Mainly because of the location and breakfast.  Sure you could stay at the Ibis but this I imagine just provides the much needed comfort you want after hours of walking on the cobbles!