Platinum renewed for another year, when not qualified by stays or points.
Jun 2, 2014, 8:40 am
#1
Original Poster
Join Date: May 2010
Location: Ha Noi
Programs: FB Gold, IC Gold Amb, Le Club Plat.
Posts: 86
Platinum renewed for another year, when not qualified by stays or points.
Last week, i got received un email from Accor:
"Dear Mr. XXX,
You are clearly one of our most loyal clients, and so we are pleased to inform you that we will renew your Le Club Accorhotels Platinum card for another year. With your card, you will continue to benefit from the same great service and advantages that you have grown accustomed to during your stays at Accor hotels!
Your new Le Club Accorhotels Platinum card will be sent to you within 2 weeks days after the expiration of your current card at the following address:
Address: ......."
Actually, i got this status free last year. During this times, made 5 stays, total 6 nights, earned 2500 points, got upgraded all the times, got club access where available, early checked-in, late check-out,....
Don't know why, but the renewed my platinum for another year, email received but on my account, status still expired by 30/6/2014.
So, any one got free renewal before? and what i have to do if the card arrived, but platinum status in my account not updated?
"Dear Mr. XXX,
You are clearly one of our most loyal clients, and so we are pleased to inform you that we will renew your Le Club Accorhotels Platinum card for another year. With your card, you will continue to benefit from the same great service and advantages that you have grown accustomed to during your stays at Accor hotels!
Your new Le Club Accorhotels Platinum card will be sent to you within 2 weeks days after the expiration of your current card at the following address:
Address: ......."
Actually, i got this status free last year. During this times, made 5 stays, total 6 nights, earned 2500 points, got upgraded all the times, got club access where available, early checked-in, late check-out,....
Don't know why, but the renewed my platinum for another year, email received but on my account, status still expired by 30/6/2014.
So, any one got free renewal before? and what i have to do if the card arrived, but platinum status in my account not updated?
Jun 2, 2014, 10:49 am
#2
Join Date: Jul 2008
Location: HAJ
Programs: Lufthansa FTL, HHonors Gold, Le Club Accorhotels Platinum
Posts: 677
Jun 9, 2014, 10:36 am
#3
Join Date: Aug 2008
Programs: HHonors Gold, Marriott Lifetime Gold, IHG Gold, OZ*G, AA Gold, AS MVP
Posts: 1,874
I got it too and I'm absolutely mystified. I'm still going to see about buying that one share of Accor and registering it when I go to France in a couple months, though- I don't expect this to happen again.
Jun 20, 2014, 2:13 pm
#4
Join Date: Feb 2011
Location: BRU
Programs: TK elite plus, Flying Blue platinum, ALL gold, IHG diamond
Posts: 118
I get the idea they offer this to everyone who has platinum and then hardly stays with Accor. Probably they just look at the stays for one year and determine they're at risk of losing a loyal customer (how would he have obtained that status otherwise), so they offer a prolongation.
Me on the other hand, who stays a fair amount of nights at their properties ofcourse didn't get a prolongation but got downgraded to gold.
Yay.
Me on the other hand, who stays a fair amount of nights at their properties ofcourse didn't get a prolongation but got downgraded to gold.
Yay.
Jun 24, 2014, 1:05 am
#5
Join Date: Nov 2013
Programs: LeClubAccorhotels Platinum, M&M FTL
Posts: 578
Just another proof whoever manages the LeClub has no idea what "loyalty" is. Seems like Accor has some really hard times not losing their premium property contracts and they try every trick to fill them. Hopefully as HotelInvest starts buying up more hotels this will change for the better.
Jul 30, 2014, 7:11 pm
#6
Join Date: Mar 2011
Location: Cambridge, England
Programs: BA, VS, Le Club Accor Gold
Posts: 1,208
I just checked my Accor Profile seeing as far as I was aware my Platinum Status is due to expire today, however my profile is now showing as Platinum expiring 8/2015, not had any emails so hoping now I don't sink to Silver on Friday, I've stayed 29 nights this year and already have 11 nights booked with another 2 to book on Friday so fingers crossed it doesn't change
Jul 31, 2014, 8:08 am
#7
Join Date: Aug 2012
Location: Alberta, Canada.
Programs: AC Aeroplan, Air Miles (CA), IHG Priority Club, Best Western Rewards, LeClub Accor
Posts: 35
I just got a renewal email.... I had a total of Zero stays last year.... Doesnt make sense, but still handy for my upcoming travel.
Aug 3, 2014, 11:06 pm
#9
Join Date: Jun 2013
Posts: 7
I just checked my Accor Profile seeing as far as I was aware my Platinum Status is due to expire today, however my profile is now showing as Platinum expiring 8/2015, not had any emails so hoping now I don't sink to Silver on Friday, I've stayed 29 nights this year and already have 11 nights booked with another 2 to book on Friday so fingers crossed it doesn't change
I have fired off an email to them, but i don't hold out much hope
Aug 4, 2014, 12:54 pm
#10
Join Date: Jul 2007
Location: USA
Programs: UA 1K/*G, Hyatt Globalist, Bonvoy BS, Hertz & Avis Pres
Posts: 653
I also received the email extending my status. I have to say, as crazy as this is (I have not stayed with them since 2012), it does influence my business. I am traveling to SE Asia this fall and will stay with LCA hotels as much as possible, owing to having top-tier status.
My online status shows expiration of 8/31/2014 - how quickly should I expect that to update?
My online status shows expiration of 8/31/2014 - how quickly should I expect that to update?
Aug 4, 2014, 11:22 pm
#11
Join Date: Mar 2013
Location: All around the world
Programs: Hilton, Hyatt, Marriott
Posts: 607
I've received a free extension too, despite only staying a few nights last year. Same thing with Hilton who keep giving me gold extensions despite a very low amount of stays.
Aug 10, 2014, 11:09 pm
#13
Join Date: Dec 2013
Location: Singapore
Programs: IHG Plat Amb, Accor Plat, Hilton HHonors Gold, Best Western Diamond, Club Carlson Gold, GHA Black
Posts: 278
same here, had only 3 stays with accor for the whole of last qualifying year, was surprised when the renewal came. added incentive to spend more nights this year!
Aug 18, 2014, 12:14 pm
#15
Join Date: Sep 2013
Posts: 37
Okay, then I wait o see the end of this month. I have planned for 8 nights until the end of the year at Accor (nothing booked yet) so could try to use it as a to keep the card might get otherwise.
I am close to gold level (10 000 points). Sucks if Accor upgrades another year for non loyal members and not them that acually stays at the hotels.
I am close to gold level (10 000 points). Sucks if Accor upgrades another year for non loyal members and not them that acually stays at the hotels.