Platinum renewed for another year, when not qualified by stays or points.
Last week, i got received un email from Accor:
"Dear Mr. XXX, You are clearly one of our most loyal clients, and so we are pleased to inform you that we will renew your Le Club Accorhotels Platinum card for another year. With your card, you will continue to benefit from the same great service and advantages that you have grown accustomed to during your stays at Accor hotels! Your new Le Club Accorhotels Platinum card will be sent to you within 2 weeks days after the expiration of your current card at the following address: Address: ......." Actually, i got this status free last year. During this times, made 5 stays, total 6 nights, earned 2500 points, got upgraded all the times, got club access where available, early checked-in, late check-out,....:D Don't know why, but the renewed my platinum for another year, email received but on my account, status still expired by 30/6/2014. So, any one got free renewal before? and what i have to do if the card arrived, but platinum status in my account not updated? |
Originally Posted by OrientExpress
(Post 22964468)
So, any one got free renewal before?
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I got it too and I'm absolutely mystified. I'm still going to see about buying that one share of Accor and registering it when I go to France in a couple months, though- I don't expect this to happen again.
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I get the idea they offer this to everyone who has platinum and then hardly stays with Accor. Probably they just look at the stays for one year and determine they're at risk of losing a loyal customer (how would he have obtained that status otherwise), so they offer a prolongation.
Me on the other hand, who stays a fair amount of nights at their properties ofcourse didn't get a prolongation but got downgraded to gold. Yay. ;) |
Just another proof whoever manages the LeClub has no idea what "loyalty" is. Seems like Accor has some really hard times not losing their premium property contracts and they try every trick to fill them. Hopefully as HotelInvest starts buying up more hotels this will change for the better.
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I just checked my Accor Profile seeing as far as I was aware my Platinum Status is due to expire today, however my profile is now showing as Platinum expiring 8/2015, not had any emails so hoping now I don't sink to Silver on Friday, I've stayed 29 nights this year and already have 11 nights booked with another 2 to book on Friday so fingers crossed it doesn't change
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I just got a renewal email.... I had a total of Zero stays last year.... Doesnt make sense, but still handy for my upcoming travel.
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Amex Platinum offers Le Club Accor Platinum, I haven't had any emails from Accor so waiting now to see what my status will say tomorrow
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Originally Posted by fredandgingermad
(Post 23284879)
I just checked my Accor Profile seeing as far as I was aware my Platinum Status is due to expire today, however my profile is now showing as Platinum expiring 8/2015, not had any emails so hoping now I don't sink to Silver on Friday, I've stayed 29 nights this year and already have 11 nights booked with another 2 to book on Friday so fingers crossed it doesn't change
I have fired off an email to them, but i don't hold out much hope :mad: |
I also received the email extending my status. I have to say, as crazy as this is (I have not stayed with them since 2012), it does influence my business. I am traveling to SE Asia this fall and will stay with LCA hotels as much as possible, owing to having top-tier status.
My online status shows expiration of 8/31/2014 - how quickly should I expect that to update? |
I've received a free extension too, despite only staying a few nights last year. Same thing with Hilton who keep giving me gold extensions despite a very low amount of stays.
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Same here... works in their favour though, I don't stay at hotels regularly but Accor is the top of my list when I do.
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same here, had only 3 stays with accor for the whole of last qualifying year, was surprised when the renewal came. added incentive to spend more nights this year!
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I was lucky, I was running out and joined Accor advantage and asked if they would merge my two accounts. That meant I was platinum for another year.
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Okay, then I wait o see the end of this month. I have planned for 8 nights until the end of the year at Accor (nothing booked yet) so could try to use it as a to keep the card might get otherwise.
I am close to gold level (10 000 points). Sucks if Accor upgrades another year for non loyal members and not them that acually stays at the hotels. |
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