x5 Points bonus, register&book before 18Feb stay before 31Dec
#32
Join Date: Jan 2005
Location: Singapore
Programs: SPG LTP, HH D
Posts: 729
They said the demande for missing points will be handled in 8 working days. I should theoriquement get a reply by end of this coming week or beginning next, but I won't hold my breath. So far le service client is exactly as I expected.
#33
Join Date: Oct 2006
Location: Paris, France
Programs: Flying Blue (LTPE) All (Gold)
Posts: 1,519
As our "Accor Concierge" Nathan told us that he is also answering on facebook, I wrote (public and private message) to ask about this incredible delay: they (he?) answered that, as for you, they will contact me on a brief delay...
#34
Join Date: Jul 2009
Location: GVA/LYS
Programs: LH FTL, Avis CC, A-Club Plat, Marriott Gold
Posts: 40
#35
Join Date: Jan 2005
Location: Singapore
Programs: SPG LTP, HH D
Posts: 729
Ca y est! The points posted today. Took up almost the 8 working days that they said it would.
Looks like I have requalified for Gold. That's enough for me. Ca ne vaut pas la peine to go for Platinum - too much effort for too little reward. Anyway I prefer to concentrate on SPG and try to hit LTP by end of 2017.
Looks like I have requalified for Gold. That's enough for me. Ca ne vaut pas la peine to go for Platinum - too much effort for too little reward. Anyway I prefer to concentrate on SPG and try to hit LTP by end of 2017.
#37
#38
Join Date: Jul 2009
Location: GVA/LYS
Programs: LH FTL, Avis CC, A-Club Plat, Marriott Gold
Posts: 40
#39
Join Date: Mar 2014
Posts: 1
Our 5th anniversary offer
HOTEL AND ACCOR JUST POSTED THE 5TH ANNIVERSARY PROMOTION FOR OUR LAST STAY.
SO, FOR AROUND 2.200 EUROS IN SOFITEL I HAD :
4265 FOR THE STAY
4265 FOR THE ACCELERATOR
17060 FOR THE OUR 5TH ANNIVERSARY
SO 25590 POINTS.(4265 X 5). PLEASE NOT THAT I WAS ALSO CONFUSED BY THE DESCRIPTION OF THE PROMOTION AND UNDERSTOOD THAT i WOULD EXPECT (STAY + ACCELERATOR) X 5.
FYI, MY WIFE DIDN'T RECEIVE ANYTHING DESPITE SUBSCRIPTION (NO ACCELERATOR NOR PROMOTION). SO I CAN IMAGINE THEY HAVE PROBLEM FOR OTHERS ALSO.
SO, FOR AROUND 2.200 EUROS IN SOFITEL I HAD :
4265 FOR THE STAY
4265 FOR THE ACCELERATOR
17060 FOR THE OUR 5TH ANNIVERSARY
SO 25590 POINTS.(4265 X 5). PLEASE NOT THAT I WAS ALSO CONFUSED BY THE DESCRIPTION OF THE PROMOTION AND UNDERSTOOD THAT i WOULD EXPECT (STAY + ACCELERATOR) X 5.
FYI, MY WIFE DIDN'T RECEIVE ANYTHING DESPITE SUBSCRIPTION (NO ACCELERATOR NOR PROMOTION). SO I CAN IMAGINE THEY HAVE PROBLEM FOR OTHERS ALSO.
#44
Join Date: Feb 2013
Location: London, UK
Programs: BAEC Silver, ITA Club Executive, Hilton Gold, Marriott Gold
Posts: 3,599
Point posted fine for me after my stay at the Grand Ambassador Seoul in April, but because the base points where credited wrong (no idea why), I had to send the invoice to Accor and ask them to rectify. They then promptly adjusted everything, including the Platinum bonus and the 5x promotion bonus.