Issue with A Club transfer to BA Executive Club
Aug 26, 2011, 1:54 am
#1
Original Poster
Join Date: Jul 2009
Location: London, UK
Programs: BA Gold, IHG Platinum Ambassador, HH Diamond.
Posts: 95
Issue with A Club transfer to BA Executive Club
Morning all.
Can anyone help at all or shed any light on a problem I am having with A Club?
My profile is setup to sweep across all A Club miles to my BAEC account after each stay and I get an e-mail to confirm this has happened. No more than a few days later do I get an e-mail telling me that my BA Exec Club number is incorrect even though it is the right one.
Has anybody else experienced this and is aware of an easy fix?
I am getting frustrated now as I have chosen Accor properties for my next few stays based on the current triple points promotion, however if this doesn't fix then I may rebook.
All help greatly received!
DGM
Can anyone help at all or shed any light on a problem I am having with A Club?
My profile is setup to sweep across all A Club miles to my BAEC account after each stay and I get an e-mail to confirm this has happened. No more than a few days later do I get an e-mail telling me that my BA Exec Club number is incorrect even though it is the right one.
Has anybody else experienced this and is aware of an easy fix?
I am getting frustrated now as I have chosen Accor properties for my next few stays based on the current triple points promotion, however if this doesn't fix then I may rebook.
All help greatly received!
DGM
Sep 13, 2011, 12:47 pm
#4
Join Date: Oct 2009
Posts: 5,041
from BA.COM
Steps to earning BA Miles
•Enrol in the A|Club programme or if you are already enrolled, amend your earning preference in order to automatically convert A|Club points into BA Miles immediately after each stay. (Without the standard 4,000 A|Club points threshold).
•When you have completed enrolment, visit ‘My Account’ then ‘Update my Profile’ selecting option 2 within ‘Your A|Club rewards’ option and choose British Airways as your Frequent Flyer Program. Finally input your Executive Club membership number and name. You will now automatically earn BA Miles after each stay at participating Accor hotels.
•Book your stay with Accor or contact your nearest reservations office. Ensure you provide your A|Club membership number with your booking and at hotel check-in.
•Please allow four to six weeks for your BA Miles to show on your account.
•Please keep all copies of your original receipts until your BA Miles are credited to your account
Sep 29, 2011, 1:43 am
#5
Join Date: May 2003
Location: Amsterdam, The Netherlands
Programs: FB Plat for Life, HHonors Gold
Posts: 195
I have the same problem transfering A-Club points into Flying Blue miles... my account is set for automatic transfer without treshold, but it just doesn't happen. If I e-mail to them I receive the answer that I should set my account to automatic transfer... which is already the case. If I email them again, they send the same answer. They do not seem to understand my issue. Perhaps the next time I should write them in French?
Oct 18, 2011, 9:18 am
#6
Company Representative, Accorhotels
Join Date: Mar 2011
Location: France
Programs: ALL - Accor Live Limitless
Posts: 751
I have the same problem transfering A-Club points into Flying Blue miles... my account is set for automatic transfer without treshold, but it just doesn't happen. If I e-mail to them I receive the answer that I should set my account to automatic transfer... which is already the case. If I email them again, they send the same answer. They do not seem to understand my issue. Perhaps the next time I should write them in French?
Oct 18, 2011, 8:40 pm
#7
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,228
from BA.COM
Steps to earning BA Miles
Enrol in the A|Club programme or if you are already enrolled, amend your earning preference in order to automatically convert A|Club points into BA Miles immediately after each stay. (Without the standard 4,000 A|Club points threshold).
]
Steps to earning BA Miles
Enrol in the A|Club programme or if you are already enrolled, amend your earning preference in order to automatically convert A|Club points into BA Miles immediately after each stay. (Without the standard 4,000 A|Club points threshold).
]
Flying Blue in my experience are very slow at posting miles from hotel points transfers. Last time I did one it took about six weeks.
Oct 29, 2011, 8:37 am
#8
Join Date: May 2003
Location: Amsterdam, The Netherlands
Programs: FB Plat for Life, HHonors Gold
Posts: 195
Thanks Accor Concierge!