Originally Posted by dutchbird

I have the same problem transfering A-Club points into Flying Blue miles... my account is set for automatic transfer without treshold, but it just doesn't happen. If I e-mail to them I receive the answer that I should set my account to automatic transfer... which is already the case. If I email them again, they send the same answer. They do not seem to understand my issue. Perhaps the next time I should write them in French?