bonus points posting?
Jan 3, 2011 | 11:39 am
#1
Original Poster
Join Date: Nov 2001
Programs: LH SEN, FB Plat, Hyatt Dia, HHonors Dia, PC Plat
Posts: 782
bonus points posting?
So, I am waiting for triple bonus points to be posting to my account. The stays themselves posted with basic points plus status bonus 6 weeks ago.
According to the t&c "Bonus A|Club points are credited to the member’s account within 2-3 weeks following the end of the operation (that is, by January 21st 2011 at the latest)."
Now, is 'the end of the operation' my stay date? Or the end date of the promotion, in this case Dec 31st? And do these promotional bonuses usually post automatically or do you have to chase them up?
According to the t&c "Bonus A|Club points are credited to the member’s account within 2-3 weeks following the end of the operation (that is, by January 21st 2011 at the latest)."
Now, is 'the end of the operation' my stay date? Or the end date of the promotion, in this case Dec 31st? And do these promotional bonuses usually post automatically or do you have to chase them up?
Jan 3, 2011 | 12:38 pm
#2
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Ultimate/Platinum for life/Club2000, Accor ALL Diamond
Posts: 25,133
They usually post automatically but it's better to double check. Recently, I had to ask for retrocredit for 2 promotions bonus points (and it worked). Now, I systematically print the web page showing the promo, in case I need to claim for promo points retrocredit.
Jan 3, 2011 | 8:26 pm
#3
Join Date: May 2002
Location: Castrovalva
Programs: QF Plat+ LTG/ OW Emerald, VA Plat, NZ Gold, HH Diamond, Hyatt Whatsit. Taxation is theft.
Posts: 2,766