Originally Posted by
ajamieson
This is how I understood it. I recently flew DL for the first time since Breezeway was introduced and I have to say I was thoroughly confused.
As an elite, I thought I could use Breezeway at any time (it doesn't say otherwise on the boarding pass and neither did anyone else) but it turns out I can only use it after Zone 1 has boarded through the general line. Where's the sense in that? After being told off twice for using Breezeway even though I had a Breezeway boarding pass, I gave up and used the general line.
I hate to say this, but maybe DL needs to learn a lesson from TSA.
I mean...there is no question in anybody's mind about the expected behavior in those TSA lines...
Shoes off, laptop out, quart size baggie ready for inspection sir..!!
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