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Old Feb 13, 2008 | 10:10 pm
  #26  
CAL PHL FLYER
 
Join Date: Dec 2005
Location: Philadelphia,PA
Programs: United 1K,Marriott Platinum Premier,IHC Platinum Ambassador,Hilton Gold
Posts: 1,898
Originally Posted by CO 1E
That totally misses the point. The point is that the customer was not offered a choice of roll, which used to be standard operating procedure.
Again.Its a roll for crying outloud,that is the point..
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