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Old Nov 29, 2007 | 7:57 am
  #124  
NW scoop
Company Representative - Northwest Airlines
 
Join Date: Apr 2007
Location: MSP
Programs: NW WorldPerks
Posts: 377
Originally Posted by kyushuman
Not sure if this is nwa.com issue or not--but it deals with nwa, email, and using nwa.com to choose a reward.
I just passed the 60K plateau (finally!) for Elite Platinum Perks, and got the email with the title, "Elite Extra Perks Reward Notification--Level 1".
However, the email is blank. I have tried setting my email to a "normal" email address like earthlink, and also hotmail. Neither will show ANYTHING--the emails are always blank.
Is this my fault, or should I call NWA Japan and ask them about it? MY nwa address is in Japan, because I spend several months in Asia every year.
Usually, the emails are promos like, "Fly NRT-Saipan for 20K miles and ??? Yen!", so I just ignore them.
But this time, I'm guessing I need to click on a link so I can choose my Reward. I couldn't find it anywhere on the NWA.com web site, either.
Thanks!

To get to the Elite ExtraPerks reward selection page, you can use the following path:

Asia web site:
nwa.com > WorldPerks (hover over tab for menu) > Elite Program (hover over tab for menu) > Elite ExtraPerks (link on page) > Elite ExtraPerks promotion details page (link on page) – from there you can select any rewards that you currently qualify.

US web site:
nwa.com > WorldPerks (hover over tab for menu) > WorldPerks Program Information (hover over tab for menu) > Elite Program (hover over tab for menu) > Elite ExtraPerks Promotion (link on page) > Elite ExtraPerks promotion details page (link on page) – from there you can select any rewards that you currently qualify.

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