Originally Posted by
ANDYBNJ
xyzzy...my problem with CO is they are very quick to take away a benefit that competitors no longer offer and not a competitive necessity anymore, not so quick to match benefits that other airlines have (i.e. SWU) and when they do, its some half assed version of the competitions program.
I agree. It used to be that CO was a leader; now they're laggard. It's as though they now go for lowest-common-denominator.
Thanks to COInsider for leveling with us, but this is yet another devaluation of OnePass, and CO's apologists and cheerleaders can't hide that fact.
One final note: why are devaluations/price increases always "changes" whereas improvements are trumpeted as just that--"improvements"