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Jun 4, 2007 | 9:12 pm

#9

KENNECTED

Suspended

Join Date: Oct 2003

Location: New York, NY

Programs: Delta - Gold; Starwood - Platinum; HHonors - Diamond & Avis Preferred

Posts: 10,869

Quote:

Originally Posted by CLEHillbilly

I do not think a phone based CSR can check you in for a flight, EUA yes, but check in no. At least that is what I have experienced in the past.

Please post the flight details, maybe COInsider will be able to investigate the fine details of this flight experience.

I was under the impression that phone agents can only Y UPgrade you.

More details are definitely needed.