I'm sure that the abysmal on-time performance had something to do with it. I was ticketed on CO2344 a few times and never actually took it due to delays and cancellations. When things got bad at EWR that was one of the first flights to get canceled. Unfortunately, many of the pax with BF connections to Europe were stuck for a day as by the time they were at PHL it was too late to get onto Amtrak and make it to EWR for their flights.