FlyerTalk Forums - View Single Post - 2nd Class First Class?

Feb 6, 2007 | 12:56 am

#97

747LWW

Join Date: Jul 2002

Location: Texas

Posts: 2,554

Quote:

Originally Posted by Mountain Trader

Here's a plan that would add a lot to goodwill and not much to cost.

Pack enough FC mealsto give each FC customer a choice. Reduce the number of E meals by the number of extra FC meals packed.

Now you can tell everyone that in UA FC they always get a choice of meals. And, you can give out a few FC meals to E customers, likely by status. And the cost? That equals the cost difference between a FC meal and and E meal (maybe $5 each, if that) times the number of FC seats.

My guess is if they got 1 extra FC customer every 10 flights from this, they would break even or make money.

This is so obvious to me.... why ration an option when you could just provide a few more meals at very modest costs to satify your best customers? If G Tilton worked for me rather than when I worked for him, I would have expected such a simple, inexpensive recommendation form him. IMHO, he would understand.