Originally Posted by
Kiwi Flyer
Amazing how long it was down for a business that supposedly relies on technology (and trying to encourage people to use the internet instead of phoning).

Actually, extremely suprising since they are a huge e-commerce site, in a VERY competitive industry where people have lots of choices to go elsewhere if Qantas can't give them what they want at the time they want it.
These outages would be costing them lots of $ in lost revenue - some which would be regained when the site is back up and some would be lost to competitors.