Originally Posted by
Pseudo Nim
That’s good to know, and a reminder as always that OLCI causes more problems than it’s worth. The ONLY TIME it’s worth checking in online is if you have no bags and plan to be at the airport late so you can just go to security. (OK - to be fair - I was recently told - by a kid, no less! - that it’s good to OLCI in case you’re flying economy and they’re going to offload you to give your seat to another pax. maybe. lol)
I always try for OLCI so I can go right through security and into a lounge. It shouldn't be much extra time to undo a check-in in those instances where a change is needed after checking in. I suspect what caused the delay was that the RTW agent didn't have access to the operations system, as only some AA phone agents do, so had to call the airport and get an agent there to do it.