Originally Posted by
littlevoices
I continue to enjoy these tickets a lot for my personal travels, and find despite their constraints the AA RTW desk are really very helpful. I'd often wondered about how close to departure you could really make changes, well I just had the following to mention on that basis.
Original route was LHR-DFW-LAX-JFK-HKG to try the new AA 78P and A321XLR on my way back from a business trip to Europe. I had a long day/stopover in New York because Cathay wasn't giving availability on Saturday night for these tickets, indeed all 3 flights went to J0.
Whilst overnight at LAX in an airport hotel I realised, via Expertflyer, there was now a route to get home 24 hours earlier via YYZ that wasn't the case a few days before, so I needed to change to JFK-YYZ-HKG. I called at 5am LA/West Coast time when the AA RTW line opens up (7am Central). It took about 20 minutes to get the new route loaded, price it, pay the change fee and ticket it, before an 8am flight to JFK, with the YYZ connection being 2 hours after I landed in JFK. They did mention it took a little longer as they had to undo my AA checkin.
So that was a change to route being made 3 hours prior to departure and 20 minutes before I checked in at the desk. And I got home a day earlier, having experienced what I wanted with the new planes. Great.
That beats my close-in change, which was quite a few years ago. We landed in HKG for what was booked as a multi-day stop before continuing to Sydney, but it was absolutely freezing in Hong Kong, so I called the AA RTW desk and moved HKG-SYD to the next day.