Originally Posted by
LovePrunes
I've experienced the broken / does-nothing link situation like you have when I received those emails. But recently when I clicked one for an upcoming trip it took me to a page which had voucher offers in green next to alternate flight options from my flight. Having never made it this far in the process, I was skeptical it would progress to actually make the change and give me the voucher, but much to my surprise it all worked and I was switched from a connection to a Non-Stop and made "money" to boot.
So sometimes it does work 🤷
Thanks. I think I've seen it work, too. The theory I'm going with for now is that the error message appears when there are no other flight options. Obviously that's not what they want (or not what they should want) to have happen, but that may be where they are right now.
Originally Posted by
donotblink
In my experience right when I receive the email, I am unable to get the link to load and I will get an error message but if I give it maybe a half hour or so offers will start to appear. I’m not sure exactly why they structured it this way but that’s been my experience so far.
In my current case, I have tried several times over the app and the website over several days without any luck.