Originally Posted by
Dr. HFH
One of the things that I like about the AA RTW desk is while they may not know every rule in detail, all you have to do is point out to them the rule that permits what you're trying to do and they'll happily oblige.
Sadly in my experience this isn't always true. The very first time I called the AA RTW desk, the agent refused to let me stop over in Asia both before/after visiting the SWP continent (a rule that was changed many years ago) and doubled down even after I pointed them to the relevant rule. Whilst the agents on the AA RTW desk are generally much more competent than your average reservations agent, HUACA is sometimes still necessary.
(I've since learned to avoid that particular agent, after they put me on an AA codeshare for a non-AA operated flight without even telling me during a simple date change - which then made it difficult to get back on the flight code I wanted!)