FlyerTalk Forums - View Single Post - aa.com website / app down, glitch, bug, etc. (master thread)
Old Sep 19, 2025 | 11:27 am
  #223  
sdix
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Join Date: Jan 2000
Location: Santa Cruz, CA
Programs: AA LT EXP, Marriott LT Titanium Elite, DL PLat
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Originally Posted by SJCFlyerLG
Am I the only one experiencing really annoying failures using aa.com to book flights? FOr the past month, I have been seeing "Our System is Having Trouble" errors, especially when I change the date on a search. It takes repeated efforts to get responses. I have also had problems having to hit the "Continue" button multiple times before the flight search actually starts. Today I have a new problem: when attempting to log in using my bookmark to aa.com I frequently see "Access denied". I normally use Chrome, but I see the same thing using Edge and Firefox. I have restarted, cleared cookies, etc. but these problems keep happening. I have zero problems using the Delta and UA site.

And for some reason, I get sent to the Dominican Republic site (aa.com/homepage.do) even though I have North America and United States selected.
I've been trying to book a multi city itinerary for 3 days now but keep getting the "trouble" message.

Finally gave up and Virgin/Delta now have my next trip.
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